Rogue company & complaint to FOS already made. Refused to update address details so cannot access portal. Rude & unprofessional responses on email. HUNT you down for payment but DO NOT send confirmati... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company and their staff are beyond unprofessional. They so unhelpful, argumentative, rude, and act like immature children. Not only there regular collections staff but also their managers, upon s... Se mer
They threatened to “end” my husband. They told him someone was coming over right away to serve him and if he wasn’t there they would add more charges and fees to him. He stayed there waiting but no on... Se mer
A loan that I nearly cleared and became very ill and fell into debt. I owed less than 100 now according to helixits 700+. It's not. I'm autistic with learning difficulties and currently in and out... Se mer
Awful
Update: requested all contact in writing today at about 1pm and received another 2 phone calls at 17.59 and 18.01 today where an agent stated they do not deal in emails or letters, only phone calls... how incredibly suspicious, especially that they have now called me off 3 different phone numbers!
The worst of the worst. Insist I have to repay what I cannot afford and threatened me with a CCJ 24 hours after first contacting me. Also called me off a mobile phone and insist I need a CCJ for "messing about" because the maximum I can afford right now is £1 a month (no income whatsoever). I am disabled and neurodivergent and having a full on breakdown. Well done Hellix!
Incompetent staff and rude
Had my very first call of the team today, I missed the call so returned it back, he was just blatantly rude and asked why was I calling him, I said well I'm returning a call, he said something and I didn't quite hear, I said pardon, hw said what part don't you understand . So I put the phone down, no one has time for this kind of ignorance, don't phone people with a bad attitude, talk about incompetent
Vile
Absolutely vile company employing rude, unprofessional bullies who harass you even when payment is being made. I am seeking advice on how to get this company investigated as they should not be allowed to conduct themselves in this manner and use intimidation and threats to pursue debts, which they do not provide any evidence of.
VERY THREATENING
Similar reviews to what I’m about to write very very threatening.. ALWAYS. Talking over me !
my parent had died so I didn’t make a payment I wasn’t dealing with it well as you would expect ! If you have ever had a parent loss you will understand
I’m still struggling coming to terms with everything so I decided to reach out for help to money buddies who have booked my 1st appointment I have sent proof of this appointment and emails asking for proof of my id , signature bank details that I signed up for this account they saying I owe ,
I need solid proof I owe this debt and they can not send me it ! I asked for a break down and dates when I took this ( pay weekly carpet out) they are very threatening I am going to make further complaints
I am not Marie Maloney of 48 Eversley…
I am not Marie Maloney of 48 Eversley walk ts3 7er and yet for weeks I have been getting texts and abusive phone calls that keep telling me to ring about this debt. You should remove my phone number from your records and you should not be sending personal details like this to people. You have the wrong phone number. This is her data and I hope she complains about data protection if she sees this.
This company are aggressive not…
This company are aggressive not professional and don’t seem to be knowing what they’re doing they just demand payment. Don’t do an income check correctly and just constantly send threatening emails when payment plan has been made no compassion seems to be just a quick set up business to take money off people that don’t have it
Absolutely awful service.
Absolutely awful service.
Cannot provide proof of the debt that they say is apparently owed, even though I have proof that no such debt exists, alongside the original company also confirming this.
Questioned the lady on the phone to be hung up on.
Please please ask for proof of the debt and contact the original company they are claiming to be acting on behalf of before paying them any money to these monkeys.
Absolutely disgusting and will be reporting the the financial ombudsman also.
Unprofessional
Extremely rude , aggressive made threats over the phone about a debt that was an error , absolutely disgusting , very serious complaint is being made with an investigation needed into how this company deal with debts. Guy on the phone thought he was some sort of hard man hiding behind a desk completely uncalled for and if you have any contact from these people avoid them at all costs they have no power of collection and can only knock at the property they can not enter or remove goods. They also try to use false information over the phone stating they can leave information on your credit report which they also have no right to do they are a second rate lacky company doing odd bits for busier companies.
got contacted about a debt i forgot…
got contacted about a debt i forgot about long time ago, managed to setup a repayment plan affordable to me thanks to tom on phone made it quick and easy as possible
Bullies and scumbags
Took out a loan for £200, paid back £300, they claim I owe £860 while refusing to give a breakdown. I was 1 hour late on my payment and I received multiple threatening phone calls and emails, which continued over the course eof days.
Absoloute scumbags.
Report this company to the ICO
Report this company to the ICO, completely incompetent, unreasonable, and WILL mishandle your personal data.
Violated GDPR by informing a relative and recently sent me a text message for another person.
They don't reply to complaints so give it the standard 8 weeks and report them.
Horrible
They bought a debt I had even though I am on a debt management plan. Keep threatening me about missing payments despite being on debt management plan. Original debt was for £600 they are claiming over £1000 and I have asked multiple times for a breakdown and they do not supply it.
Really horrible people to deal with all round.
Harass and threaten you via e-mail but…
Harass and threaten you via e-mail but they don’t respond back to you when you ask for proof of debt. Shady company!!! I wouldn’t pay them a penny.
Wrong name wrong debt situation
Wrong name wrong debt situation.
Called to make them aware & complain that I had received such threats by mistake.
They couldn’t have cared less. Rude bullies. Nasty unprofessional and down right rude.
Had the cheek to insult my intelligence & my dads regarding law when themselves are chasing the wrong person for debt that’s not there’s when it’s not the same name or account matches. Trying to chase a debt by a telephone number is laughable. dumb as a box of rocks these guys. Will guy seems to be only one 🫏 there
Will be reporting to the appropriate agencies & filing as many reports and complaints as I can.
Rude bullies …
This company has rude bullies working for them, I don’t even want to give them 1 star complaints will be going to financial ombudsman and who ever else I can complain to, first thing said was yeh when I phoned and when asked who am I speaking to he says don’t you no who your calling, well I would if you didn’t just say just say “yeh”, downhill from there worse company I have ever spoken to very very rude manager
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