Heating Heroes contacted me within minutes of placing my job on checkatrade, and arranged a visit. Gary explained what he was doing to solve the issue and was very professional. The cost was very rea... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our boiler wasn't working properly and needed a check. The guys came out within a couple of days, confirmed it needed replacing due to age (among other factors), and swapped it out as quickly as possi... Se mer
Företaget har svarat
We needed to replace our full combi boiler system, and Ross was incredibly helpful throughout. He clearly explained what was wrong with the old system and talked us through the next steps in a way... Se mer
Företaget har svarat
Unvented cylinder replaced next day after leak was deemed not repairable. Efficient and on time, job done well and cleaned up after, with all waste taken away. Also fitted new timer switch and immersi... Se mer
Företaget har svarat
Företagsinformation
- Värmeteknik
- också i
- Gasinstallation
- Leverantör av vattenkokare
- Reparation
- Reparation av värmeelement
- Rörmokare
Skrivet av företaget
Heating Heroes London is a professional plumbing and heating company serving homes and businesses throughout London & surrounding areas. With over 50 years of combined experience, our team brings expert knowledge, skill, and dedication to every project. We provide a wide range of services, including boiler installations, central heating system repairs, plumbing maintenance, pipework services, leak detection, radiators, and emergency plumbing solutions. No matter the size of the job, our focus is always on delivering safe, reliable, and high-quality results that meet the specific needs of each customer. Customer satisfaction is at the heart of everything we do. From the moment you contact Heating Heroes London, our team works closely with you to understand your requirements, provide clear advice, and offer practical solutions that last. Whether it’s routine maintenance, an urgent repair, or a full heating system installation, we approach every task with care, professionalism, and attention to detail. Safety is always a priority, ensuring that every job is completed according to industry standards and regulations. We understand how important a well-functioning plumbing and heating system is for your home or business. That’s why we strive to make every service seamless and stress-free, combining our extensive experience with a commitment to quality workmanship. Our emergency plumbing services mean we are ready to respond quickly to leaks, burst pipes, or heating failures, helping to prevent damage and restore comfort as efficiently as possible. Heating Heroes London is proud to provide services that are reliable, affordable, and tailored to the needs of each customer. Whether you require a new boiler installation, radiator replacement, central heating upgrade, or ongoing maintenance, we deliver solutions that ensure your property remains warm, safe, and fully functional. Our goal is to build long-term trust with every client, providing honest advice and transparent pricing along the way. If you are looking for a trusted plumbing and heating company in London & surrounding areas, Heating Heroes London combines expertise, professionalism, and a genuine commitment to customer satisfaction. From small plumbing repairs to complex heating installations, our team is ready to provide expert services that keep your home or business comfortable, safe, and worry-free. Choose Heating Heroes London for experienced, reliable, and high-quality plumbing and heating solutions across London & surrounding areas.
Kontaktuppgifter
4,5
Utmärkt
22 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service, professional, prompt, good communication, reasonable price. Would definitely recommend.
Heating Heroes contacted me within minutes of placing my job on checkatrade, and arranged a visit. Gary explained what he was doing to solve the issue and was very professional. The cost was very reasonable and I would definitely recommend this company.
11 augusti 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Sandra, thank you so much for your kind feedback, we really appreciate you taking the time to share your experience.
It’s great to hear you were happy with the service provided, and we’ll be sure to pass your comments on to the engineer involved.
If you ever need us again, we’re always here to help.
Outstanding Work from the guys very…
Outstanding Work from the guys very happy with the price also the availability and how quick they came out to assist would highly recommend heating heroes London
25 juni 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi EJ, we really appreciate you taking the time to share your experience — thank you for the great feedback.
It’s fantastic to hear you were happy with the service from start to finish.
Don’t hesitate to get in touch if you ever need us again.
Broken Boiler
Our boiler wasn't working properly and needed a check. The guys came out within a couple of days, confirmed it needed replacing due to age (among other factors), and swapped it out as quickly as possible so we weren't without hot water for long. They were super communicative, very friendly, and arrived exactly when they said they would. They were incredibly knowledgeable and took the time to explain the process in plain English, I felt entirely comfortable just letting them crack on. They did a great job and we’ll definitely be using them for our annual services going forward.
15 juni 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Robert, thank you so much for your kind feedback, we really appreciate you taking the time to share your experience.
It’s great to hear you were happy with the service provided, and we’ll be sure to pass your comments on to the engineer involved.
If you ever need us again, we’re always here to help.
Great job done
Great job done.
Service and maintenance of our boiler.
Arrived as expected, job done, no fuss.
Easy to make payment.
Highly recommend.
12 juni 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Nicky, we really appreciate you taking the time to share your experience — thank you for the great feedback.
It’s fantastic to hear you were happy with the service from start to finish.
Don’t hesitate to get in touch if you ever need us again.
Great service through from the office to the gentleman that fitted
They were great communication throughout explained all my options and was really quick and neat cleaned up everything great experience will be using them for all continuing servicing and repairs elsewhere if needed
10 juni 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
We really appreciate you taking the time to share your experience — thank you for the great feedback.
It’s fantastic to hear you were happy with the service from start to finish.
Don’t hesitate to get in touch if you ever need us again.
Left the house with the water switched off
Booked a Sunday appointment for cheap. He turned up & spoke to my tenant, complained about the cleanliness of the house, turned the water off, left because he couldn't find the fuse box, didn't think to ask me, called me unprofessional and refused to do the job despite being called back literally immediately afterwards with the location of the fuse box, and told us to get our own screwdriver to turn the water back on. Unbelievable.
7 juni 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Charlie, thank you for your feedback. We feel it is important to provide some additional context regarding this appointment.
Prior to our engineer's arrival, we received a call from your tenant advising that he would not be interested in being awake or available during the installation process. Upon attending the property, our engineer encountered multiple occupants who appeared to still be enjoying their weekend, with evidence of drinking taking place within the property.
Our engineer attempted to engage with those present and requested assistance locating the fuse box, which is a necessary requirement for the installation. Unfortunately, no meaningful assistance was provided, and the location could not be identified. In addition, the overall condition of the property led our engineer to conclude that it was not a suitable or safe environment in which to carry out the installation.
At no point was work refused without reason. The decision was made based on the circumstances encountered on site and the inability to safely proceed with the installation.
Despite our engineer having spent approximately four hours the previous evening sourcing and preparing the required materials for your appointment, we still issued a full refund of the deposit paid as a gesture of goodwill.
It is a pity that you were not present at the property on the day, as we believe the situation could have been resolved quickly had a responsible representative been available to assist our engineer. Instead, the information provided in your review does not fully reflect the circumstances encountered on site.
We appreciate that this situation was frustrating for all parties. However, for any future appointment, we would strongly recommend ensuring that the property is clean, accessible, ready for work to be carried out, and that a responsible resident is available, willing, and able to assist with basic site access requirements when needed.
We wish you all the best with the installation moving forward.
Just used heating heroes and…
Just used heating heroes and would highly recommend. Job completed to a high standard, great communication throughout and very reliable. Thanks Ross
28 maj 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Billie, thank you so much for your kind feedback, we really appreciate you taking the time to share your experience.
It’s great to hear you were happy with the service provided, and we’ll be sure to pass your comments on to the engineer involved.
If you ever need us again, we’re always here to help.
Great service from start to finish
Great service from start to finish
29 maj 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Marshall, thank you for taking the time to leave such a positive review — we really appreciate it.
We’re pleased to hear you were happy with the service provided and that everything met your expectations.
If you ever need assistance again, we’ll be more than happy to help.
Installation of shower tray
After recently purchasing my property I was very disappointed with my shower set up with it having a external pump which purpose was to remove the waste water from the shower tray which was too shallow for a conventional gravity waste system.
I reached out to Heating Heroes for advise to rectify this awful means of showering.
A very nice man called Dan came to investigate and recommended replacing the shower tray with a raised tray which he would raise on a plinth to allow space for drainage pipes within the void. My only concern was that I had very recently had a full makeover of the bathroom which I really didn’t want ruining in the process. I had no cause to worry as Dan left me with an amazing shower experience with no drainage issues and no horrible sound of the pump in action and only made my bathroom/shower look even better.
Thanks Dan and 10 out of 10
9 maj 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Dave, thank you so much for your kind feedback, we really appreciate you taking the time to share your experience.
It’s great to hear you were happy with the service provided, and we’ll be sure to pass your comments on to the engineer involved.
If you ever need us again, we’re always here to help.
Boiler service
Ross was on time, efficient, thorough and friendly. I will definitely be using these guys again!
12 maj 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Jamie, thank you for taking the time to leave such a positive review — we really appreciate it.
We’re pleased to hear you were happy with the service provided and that everything met your expectations.
If you ever need assistance again, we’ll be more than happy to help.
Svar från Heating Heroes London
Hi Jimmy, we really appreciate you taking the time to share your experience — thank you for the great feedback.
It’s fantastic to hear you were happy with the service from start to finish.
Don’t hesitate to get in touch if you ever need us again.
Svar från Heating Heroes London
Hi Michelle, thank you for your kind feedback, we really appreciate you taking the time to share your experience.
Boiler repair
Had the team come to fix my boiler, they showed up on time and were lovely and very efficient when working. Would recommend.
24 april 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Oliver, thank you for your kind feedback, we really appreciate you taking the time to share your experience.
We’re pleased to hear you were happy with the service provided.
If you ever need us again, we’re always here to help.
Ross was efficient and professional
24 april 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Ann, thank you for your kind feedback, we really appreciate you taking the time to share your experience.
We’re pleased to hear you were happy with the service provided.
If you ever need us again, we’re always here to help.
Gary and Ross Did a tank installation…
Gary and Ross Did a tank installation today. Great work. Very neat and tidy.
Would have them back.
23 april 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Sue, thank you for your kind feedback, we really appreciate you taking the time to share your experience.
We’re pleased to hear you were happy with the service provided.
If you ever need us again, we’re always here to help.
We needed to replace our full combi…
We needed to replace our full combi boiler system, and Ross was incredibly helpful throughout. He clearly explained what was wrong with the old system and talked us through the next steps in a way that was easy to understand.
He and his colleague did a great job — they worked efficiently and kept us informed at every stage, so we always knew what to expect.
Would 100% hire again.
22 april 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Nicita, thank you so much for your kind feedback, we really appreciate you taking the time to share your experience.
It’s great to hear you were happy with the service provided, and we’ll be sure to pass your comments on to the engineer involved.
If you ever need us again, we’re always here to help.
Great workmanship and communication!
The plumber was quick to identify and fix the source of toilet leak and replacement of the tap. Works all completed flawlessly. Great communication too!
20 april 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Anuj, thank you for taking the time to leave such a positive review — we really appreciate it.
We’re pleased to hear you were happy with the service provided and that everything met your expectations.
If you ever need assistance again, we’ll be more than happy to help.
I recently used the services of Heating…
I recently used the services of Heating Heroes, and I couldn’t be more satisfied with the service provided.
They were professional, punctual, and clearly knowledgeable.
They carried out an inspection of the boiler, provided me with options to deal with the problem. A new boiler was replaced the next day, with plenty of time to start my weekend without me worrying about it anymore.
The pricing was fair and transparent, with no hidden costs. I was inadvertently overcharged but they corrected this instantly as soon as the error was realised.
I would highly recommend Heating Heroes to anyone looking for high-quality, trustworthy service. I would certainly use them again.
17 april 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Ericson, thank you for taking the time to leave such a positive review — we really appreciate it.
We’re pleased to hear you were happy with the service provided and that everything met your expectations.
If you ever need assistance again, we’ll be more than happy to help.
Unvented cylinder replaced next day…
Unvented cylinder replaced next day after leak was deemed not repairable. Efficient and on time, job done well and cleaned up after, with all waste taken away. Also fitted new timer switch and immersions.
16 april 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi Nilesh, thank you for your kind feedback, we really appreciate you taking the time to share your experience.
We’re pleased to hear you were happy with the service provided.
If you ever need us again, we’re always here to help.
Great Service
Great Service, Knowledgable and efficient. Will defiantly be using again!
9 april 2026
Omdöme utan inbjudan
Svar från Heating Heroes London
Hi James, thank you for your kind feedback, we really appreciate you taking the time to share your experience.
We’re pleased to hear you were happy with the service provided.
We’re always here to help.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.