This app is a scam immediately after the initial purchase I was charged 9.99. Thankfully my Apple Card red flagged it. But I was still charged 4.99 for a trial which I never used, I emailed the co.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found the app useful and helpful in assessing my current stress levels. However, I did not see in the T’s & C’s that there was a £29.99 monthly charge. My request to unsubscribe was actioned promptl... Se mer
Företaget har svarat
This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
Företaget har svarat
It is a good app for maintaining overall health. I was expecting it to measure my blood sugar level, but it only helps enter my blood sugar numbers and monitor. Thanks for giving me a refund. If the a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
Kontaktuppgifter
2,8
Medel
137 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Heartbit
We're sorry you're still waiting the resolution of your case. Please email us directly at help@heartbit.app with your account details so we can prioritize this and get it resolved for you right away.
The HeartBit Team
I downloaded app they took 29.99 from…
I downloaded app they took 29.99 from bank .I was misled and did not want to subscribe .they have offered me 50%back .this is not acceptable. At the moment payment is pending when payment has cleared I will open a dispute as I want a 100% refund. This is nothing short of a scam .you replied to review.i emailed again asking for full refund but recieved a generic email .so still.not resolved
7 maj 2026
Omdöme utan inbjudan
Svar från Heartbit
We're sorry you felt misled during the signup process. We take these concerns seriously and want to make this right. Please reach out to help@heartbit.app with your account details so our team can review your refund request and work toward a resolution.
The HeartBit Team
pls contact me regarding continual…
pls contact me regarding continual charges after my trial subscription was cancelled. thank you.
29 april 2026
Omdöme utan inbjudan
Svar från Heartbit
We’re really sorry for the confusion around your subscription and how frustrating this situation feels. Please contact us at help@heartbit.app
so we can review your account details and sort this out together.
The HeartBit Team
I ordered the Heartbit trial for 1…
I ordered the Heartbit trial for 1 month and paid $6.99 on April 11, 2026. I immediately cancelled because I only wanted to try it for 1 month. On April 24, my account was charged $29.99 ....The trial period had not expired. It was next to impossible to figure out how to ask for refund. I emailed and they immediately responded that all they could do was refund me 1/2. This is totally unacceptable. I sent photos proving that I had NOT subscribed for $29.99. Live and learn, I suppose...but I DO NOT recommend this app....and on top of that, it didn't even do what it advertised!! Very disappointing. It wasn't even worth the 1 star that I had to give.
24 april 2026
Omdöme utan inbjudan
Svar från Heartbit
We’re really sorry for how frustrating this experience has been, especially with the unexpected charge and the trouble getting support. This isn’t the experience we want for anyone, and we’d like to take another careful look at your case and the details you’ve shared. Please reach out again at help@heartbit.app so we can review everything and work toward a fair resolution.
The HeartBit Team
Svar från Heartbit
Glad you noticed the quick response, that’s exactly what we aim for! If you keep using HeartBit, we hope it continues to support your wellness routine, and feel free to share it with friends too.
The HeartBit Team
Svar från Heartbit
Thanks so much, Felipe! Really glad we could help you out quickly. If you know anyone who'd benefit from better heart health insights, we'd love for you to share HeartBit with them.
The HeartBit Team
Good communication
Good communication. Good understanding company to deal with
Appropriate app
13 april 2026
Svar från Heartbit
We're so glad the communication stood out to you, Anne! It means a lot that you felt heard and understood throughout. If you know anyone who'd benefit from tracking their heart health, we'd love for you to share HeartBit with them.
The HeartBit Team
I have not used th subscription 3/22, 3/29, 4/3, 4/10, 4/12, 4/17
I have not used this subscription, I’m having difficulties with subscription cancellation, including ongoing charges. Customers also finding the cancellation process difficult, with many unable to stop subscriptions or contact customer service effectively. The price of the app was frequently criticized as being too expensive.
Date I was charged for 3/22, 3/29, 4/3, 4/10, 4/12, 4/17 cancel my subscription, and I want a refund
21 mars 2026
Omdöme utan inbjudan
Svar från Heartbit
Julie, we're sorry you've been struggling with this. We take billing concerns seriously and want to make this right for you. Please email help@heartbit.app with your account details and those charge dates so our team can review your subscription.
The HeartBit Team
That you help to give the Money back to…
That you help to give the Money back to my Bank
21 april 2026
Svar från Heartbit
We're glad we could help sort out the issue for you! If you ever need anything else, just reach out to help@heartbit.app.
The HeartBit Team
The response to my inquiry was great.
The response to my inquiry was immediate. The Customer Support was able to resolve my problem with expediency. Thank you.
20 april 2026
Svar från Heartbit
Thank you so much for your kind words!
We’re really glad to hear that our support team was able to assist you quickly and resolve your issue efficiently.
Your feedback means a lot to us and motivates us to keep delivering the best possible experience. If you ever need anything else, we’re always here to help!
Warning!!!
Warning! Warning! Warning
This is SCAM!!!
they promoted things which is not truth
Collect money without refund!
Fraud!!! Fraud!!! Fraud
17 april 2026
Omdöme utan inbjudan
Svar från Heartbit
Semyon, we're really sorry you feel this way. We take these concerns seriously and want to make this right. Please email us at help@heartbit.app with details about your specific situation so we can investigate and resolve this for you directly.
The HeartBit Team
The App does NONE of the advertised new…
The App does NONE of the advertised new features, just the same old heart rate.
You don't respond to help requests.
Cancel and refund or fix
Ross
13 april 2026
Svar från Heartbit
Ross, we're really sorry the app isn't meeting your expectations and that you haven't heard back from us. That's not the experience we want for you. Please email help@heartbit.app with your account details so we can personally look into the missing features you're expecting.
The HeartBit Team
Your app has too many hidden charges so…
Your app has too many hidden charges so therefore I canceled it and got no confirmation that has been canceled, but I have deleted my account with you and we never do business again and I’ve recommend other people not to do business with you
16 april 2026
Svar från Heartbit
We're truly sorry you had this experience and understand your frustration with the cancellation process. There are no hidden charges in HeartBit — all subscription terms are clearly shown before purchase, but we take your concerns seriously. Please email us at help@heartbit.app so we can verify your cancellation status and help resolve any billing questions you have.
The HeartBit Team
We’re not there yet!
This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
8 april 2026
Svar från Heartbit
Thanks for giving HeartBit a try, Mayra. You're absolutely right that glucose tracking isn't built into Apple Watch hardware yet, but we're excited about the manual logging feature helping you see how glucose correlates with your HRV and heart rate patterns in the meantime. We'd love to have you back as wearable tech continues to evolve!
The HeartBit Team
I have received very good customer…
I have received very good customer service from the team!
14 april 2026
Svar från Heartbit
Hi Ahmed!
Thank you so much for the kind words! We're thrilled to hear our team could help you out. If you're enjoying the app, we'd love it if you could share it with your friends!
The app work but not what I need may be…
The app work but not what I need may be great for someone else
13 april 2026
Svar från Heartbit
Thanks for giving our app a try, Anthony! We appreciate your honest feedback. If you ever want to explore more customization options in the future, we'd love to have you back – and feel free to share it with anyone who might find it useful!
La aplicación no funciona
La aplicación no funciona. Pedí la cancelación de la suscripción de inmediato y se negaron a hacerla. Me exigían que primero les hiciera una review de 5 estrellas, y luego me harían el reembolso. Eso es un chantaje. Ahora aceptaron a devolverme la mitad, con lo cual me robaron la otra mitad.
Esto es un fraude.
9 april 2026
Svar från Heartbit
Lamentamos mucho que hayas tenido esta experiencia tan frustrante. Jamás pedimos reseñas a cambio de reembolsos, eso va completamente en contra de nuestros valores, y queremos investigar qué sucedió exactamente en tu caso. Por favor escríbenos a help@heartbit.app con los detalles de tu comunicación con nosotros para que podamos resolver esto de inmediato.
The HeartBit Team
I had a great experience with this…
I had a great experience with this company. The support team was responsive and worked with me to resolve my issue quickly. I appreciate the professionalism and communication throughout the process. I would definitely recommend their service to others.
1 april 2026
Omdöme utan inbjudan
Svar från Heartbit
We're so glad the team could help you out quickly! It means a lot that you noticed the care we put into staying responsive and keeping you in the loop. If you know anyone who'd benefit from tracking their heart health, we'd love for you to share HeartBit with them.
The HeartBit Team
Great Communication & Followup
I found their professional replies and followup excellent. It can be scary committing to an app without understanding fully what it involves and this team made that process seamless.
10 april 2026
Svar från Heartbit
We're so glad we could make you feel confident in your choice, Joanne! Clear communication is everything to us, especially when it comes to something as personal as your health data. If you know anyone else who'd benefit from better heart health insights, we'd love for you to share your experience with them.
The HeartBit Team
Responded quickly when I asked for…
They responded quickly when I asked for a refund.
8 april 2026
Omdöme utan inbjudan
Svar från Heartbit
We're really glad we could help you quickly, Richard! If you ever decide to give HeartBit another try, we'd love to have you back. Feel free to share the app with anyone who might benefit from tracking their heart health.
The HeartBit Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.