Every element was faultless. Making the booking was effortless - in the shop in Forest Row. I wasn't kept waiting when I attended for my appointment. My practitioner (James, I think) was courteous... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was made very welcome and was looked after so well. The appointment system was brilliant too. After my appointment I was advised to get a GP appointment - that was the difficult bit - earliest is... Se mer
Quick, honest professional service. Explain every step,alert to your responses. Very nice staff. Have used them before and would not go anywhere else as it has always been a pleasant experience.
I found Michael to be very personable and professional. He tested my hearing in his usual very calm manner. Harry kindly fitted me in for an unscheduled micro-suction, wax removal procedure. This... Se mer
Företagsinformation
Om Hearology Forest Row
Skrivet av företaget
The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Forest Row Shop-Clnic's Trustpilot Page, Which Was Created On 1st October, 2023.
Hearology’s Forest Row Shop-Clinic Has Also Collected Hundreds of Google Reviews Since We Opened There In July 2021 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
Hearology Also Has Trustpilot Pages For Our Clinics in London Bridge and London Liverpool Street
Kontaktuppgifter
The Square, Castle House, Lewes Rd, RH18 5ES, Forest Row , Storbritannien
- 02037474615
- hello@hearology.uk
- hearologyforestrow.uk
4,9
Utmärkt
482 omdömen
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Lovely first experience
Fitted mums appointment in the next day.Messages to remind us of the appointment.Staff were delightful..dewaxing a resounding success.Mum enjoyed the experience and could even hear the rain on the windscreen on her return journey.
3 februari 2026
Very polite and efficent service
Very polite and efficent service. Professional kind and understanding,excelle t
3 februari 2026
MIchael gave a professional hearing…
MIchael gave a professional hearing test, well explained
2 februari 2026
Very efficent and accommodating
Very efficent and accommodating, procedure went well with absolutely no discomfort.
28 januari 2026
Both appointments I had were great
Both appointments I had were great. I felt listened to and now have a better understanding of the hearing issues I have been experiencing. Everybody I encountered at Hearology was very friendly and responsive.
26 januari 2026
Wonderful
Great, efficient service with lovely staff. Made sure I was comfortable and answered all my questions clearly.
23 januari 2026
Everything was nice about the place
Everything was nice about the place, the people, the friendliness...... only that the actual help they are able to give seems to be somewhat limited. However I was able to discover a certain problem. I t was not possible to address the problem, but learning about it was certainly a help. So many, many thanks for the kindness I experienced.
22 januari 2026
High quality service in Forest Row
Considerate and professional. Advice offered without being pushy.
22 januari 2026
Aged 60, hearing loss noticed
Everything was explained clearly and it was an interesting and illuminating experience.
I tried a test aid and that was clearly explained, ditto pricing and so on.
Time to ponder in the next stage now.
21 januari 2026
Clear advice
13 januari 2026
Not a happy customer
Hearology was recommended to me by several clients, so when my ear became blocked after the flu in November, and then became infected, I finally got an appointment on new year's eve. The microsuction wasn't successful because of the infection, and it was very painful. It was suggested by the clinician to go to a London branch to get a bespoke antibiotic, at a cost of £200, to clear up the infection,and the appointment could be made straight away. I declined and got a GP appointment the following day. I was given a prescription for an antibiotic (not bespoke!) and the infection cleared up in 3 days, at no cost to me. Hearology was recommended to me by several people, but sadly I won't be doing the same, as my experience was less than satisfactory and I felt the cost didn't reflect the service.
31 december 2025
Svar från Hearology Forest Row
Yes, sometimes the clearing of infection discharge from the ear canal can be painful, Amanda. But that’s why Harry, the Hearology clinician who carried out your procedure late December, asked you repeatedly to tell him to stop if it became too painful.
We understand that you might be angry with us for causing you pain and that you might have your reasons for waiting until nearly two weeks after the appointment to mention it, but we do not understand what the pricing of an infection treatment service that you chose not to use has got to do with this 1-star review.
Anyway, sincerely, we would like to apologise for any pain that we caused you as we successfully removed the infection discharge and débris. We wish you’d told us at the time, because we would have either modified our approach – or, if we could not find another way, stopped. And we are very happy to hear that your infection has been successfully treated – for free.
We wish you all the very best, Amanda.
First class servicr
2 januari 2026
Very helpful with excellent service
Very helpful with excellent service. Everything was explained very clearly so that I understood why I needed them, exactly what they did and all the help that was available should I need it. Thank you
19 augusti 2025
The person we saw was very patient and…
The person we saw was very patient and understanding with my husband who is very deaf and has Alzheimer’s and didn’t understand what was happening. I shall definitely use Hearology again
31 december 2025
Good reliable care
I experienced some deafness caused by an amount of wax remaining in my left ear after having both ears cleared. This was unlucky as It has never happened before. I was given an apopointment very quickly to rectify the situation and left Hearology with two good working ears. Thank you.
18 december 2025
Excellent customer care
Excellent customer care, everything about the test was explained to me in detail and I was made to feel very relaxed during the test.
I was particularly impressed with the offer of a free trial for the hearing aids for a fourteen day period,
Michael also reiterated that the trial was not dependent on purchasing aids from Hearology.
I have no hesitation in recommending Hearology to anyone who thinks that they need hearing test.
18 december 2025
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