We were recommended Hearology by a family member after being fed up with saying huh too many times! We were impressed by the excellent service received, from the moment we walked through the door -... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As usual I received a friendly welcome. Michael explained what would happen in my hearing test clearly. He explained the results clearly and gave advice, without pressure, regarding my need for hear... Se mer
Friendly welcome by all staff. Appointment started on time I felt at ease throughout. Follow up was arranged immediately.
Seen on time. Listened to concerns and took into account recent health issues. Audiologist fully explained the testing procedure and what is being tested. Clear explanation of the outcome of the te... Se mer
Företagsinformation
Om Hearology Forest Row
Skrivet av företaget



The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Forest Row Shop-Clnic's Trustpilot Page, Which Was Created On 1st October, 2023.
Hearology’s Forest Row Shop-Clinic Has Also Collected Hundreds of Google Reviews Since We Opened There In July 2021 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
Hearology Also Has Trustpilot Pages For Our Clinics in London Bridge and London Liverpool Street
Kontaktuppgifter
The Square, Castle House, Lewes Rd, RH18 5ES, Forest Row , Storbritannien
- 02037474615
- hello@hearology.uk
- hearologyforestrow.uk
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Singing the praises of the Hearology team.
We were recommended Hearology by a family member after being fed up with saying huh too many times!
We were impressed by the excellent service received, from the moment we walked through the door - being greeted by Deanne, to the earwax removal process by Harry who clearly explained the process about to happen. We also had a complimentary hearing test with Michael whom was very thorough and passionate. Great customer service.
Very quick and efficient
Very quick and efficient. Harry explained very clearly the process and the likely outcomes. The receptionist was also friendly and helpful.
My wife and I were very concerned given her existing medical condition.
My wife and I were very concerned about her deafness and were very pleased that the condition proved to be earwax. The staff was very supportive and sensitive to my wife's condition, which was much appreciated.
Friendly welcome by all staff
Friendly welcome by all staff. Appointment started on time I felt at ease throughout. Follow up was arranged immediately.
EXCELLENT SERVICE
I already wore hearing aids purchased elsewhere but they were not comfortable and I felt they were no longer doing a good job so decided to have a full diagnostic test to see whether my hearing had deteriorated and if so seek advice on the best course of action.
After researching in my local area I decided to go to Hearology in Forest Row. A large part of my decision for doing so is that they are CQC recognised/registered. There are very few hearing centres that are.
I saw Michael who was pleasant, polite and professional throughout, taking the time to explain everything and answer all my questions. He is clearly very knowledgeable and having been an audiologist for 42 years extremely experienced.
We discussed my results and the different hearing aids that were best suited for my needs. I left under no obligation but have decided to proceed with purchasing aids that are far more advanced than my current ones. I have placed the order and should receive them in a couple of weeks. Despite being custom made for my ears Hearology do not want any payment until after the fitting and me being completely happy with them.
Assuming they are as good as we discussed then I will be very happy. For me personally this was well worth doing.
I received excellent service, no complaints and thoroughly recommend.
Helpful informative treatment carried…
Helpful informative treatment carried out in a pleasant environment.
As usual I received a friendly welcome
As usual I received a friendly welcome. Michael explained what would happen in my hearing test clearly. He explained the results clearly and gave advice, without pressure, regarding my need for hearing aids. He also gave me literature to peruse rather than just sending online. Thank you Michael.
Harry was very thorough and…
Harry was very thorough and knowledgeable. He took time to carry out some extra checks in addition to the microsuction which reassured me about the health of my eardrums and ear canals.
Absolutely brilliant
Absolutely brilliant. My mum came in on Friday for ear cleaning. They completely unclogged her ears and her hearing has returned to normal. Excellent service.
Sympathetic understanding.
Actually having a conversation with someone who understands the 'hidden' disability of deafness.
Great to be able to book on line, without having to telephone...sometimes very difficult for deaf people.
I went in on spec was seen as soon as…
I went in on spec was seen as soon as possible..polite efficient service
the whole procedure was clearly and simply explained well done!
Recommend
Prompt, efficient, polite and professional service in clean and modern surroundings.
Very effective and efficient service
Hearology is a warm and welcoming…
Hearology is a warm and welcoming place. the receptionist is helpful.
Zaahira Khan was careful as she cleaned my ears.
But I would council not asking clients/patients to rate their experience. I am not a busy person but busy people may find it annoying!
Really friendly staff
Really friendly staff, knowledgeable, know what they are doing. Making it a comfortable experience with great results.
Thanks
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








