I cannot do justice to my experience. It was not about the merchandise, but the person on the other end, restoring my faith in human beings. My order was very small, and took one month to get to... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered product in late April and contacted them by e-mail and telephone message in late May. Received the ordered batteries on June 3. In the "wait" time received no communication from the supplier... Se mer
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Pas de mauvaises surprises, la réception correspond bien à la commande ! Les délais sont raisonnables. Un léger étonnement quand on découvre les pays concernés par ce produit : France . . Angleterre... Se mer
Företaget har svarat
First class service - my new hearing aids arrived first thing in the morning just two working days after my old ones were sent from here. They were programmed for my ears and have been performing wit... Se mer
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Företagsinformation
Skrivet av företaget
We're one of the world's largest online hearing experts, bringing years of experience & knowledge on hearing aids & hearing health. Through our store you can purchase hearing aids, batteries, amplified phones and hearing aid accessories. Shop online today.
Kontaktuppgifter
4, Nine Mile Water Business Park, SO20 8DR, Stockbridge, Storbritannien
- 0800 032 1301
- customerservices@hearingdirect.com
- hearingdirect.com
3,9
Bra
12 tn omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick delivery many thanks
9 april 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I received it on time every time
7 april 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I was disappointed with not being able…
I was disappointed with not being able to call my order in as I have always done. I do not like ordering anything online but had no choice but to try it, ordered back in March or early April and didn't receive until I was able to chat online with customer service. Hopefully my next order will go more smoothly. Thank you
5 april 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! WE have taken on board your comments. Should we be able to assist in the future please let us know!
Very supportive customer service with…
Very supportive customer service with quick delivery
5 april 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I got what ordered quickly
4 april 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Exceklent communication as item was not…
Exceklent communication as item was not in stock when I ordered. I only had an extra couple of days to wait as they were dispatched as soon as possible.
4 april 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Excellent customer service
Excellent customer service, polite and patient communication. Good product, works well.
4 april 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
The item I ordered is exactly as Described
The item I ordered is exactly as described, and superbly-packaged. I would have given 5 stars had it arrived more promptly. I was beginning to wonder if I had been scammed.
3 april 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Good and friendly service.
2 april 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
The item I ordered wasn’t available
The item I ordered wasn’t available, but my money was never refunded. I’ve sent emails and they have all gone unanswered.
2 april 2024
Svar från Hearing Direct International Ltd
HI there, I so apologise, I have searched our incoming emails and we do not have any emails from your email. I have of course refunded as unavailable at this time.
Product took forever to be delivered
Product took forever to be delivered but credit card was dinged immediately.
1 april 2024
Svar från Hearing Direct International Ltd
Hi there, to confirm you did receive the product? We do state that the item to the USA can take up to 4 weeks when the customer chooses standard shipping.
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I place an order almost a month ago and…
I place an order almost a month ago and i got confirmation on the payment and have heard nothing since as well as no hearing aid part tjat are greatly needed. I jave emailed numerous time and have gotten ZERO RESPONSE!!@I call the number and everytime a british voice is ssying not business hours. This company sucks AVOID THEM AT ALL COSTS IF U WANT YOUR PARTS AT ALL!!!
20 april 2024
Omdöme utan inbjudan
Svar från Hearing Direct International Ltd
Hi there, May I have your order number please? If you can contact us directly on customerservices@hearingdirect.com
I cannot do justice to my experience
I cannot do justice to my experience. It was not about the merchandise, but the person on the other end, restoring my faith in human beings.
My order was very small, and took one month to get to me. I requested and was immediately given a refund then it arrived .Mel was so gracious and allowed me to accept the purchase with her regards and to remember the business for any other purchases. This just isn’t done in today’s world . Will always remember her kindness.
25 mars 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Y0ur service and advice is reliable
Y0ur service and advice is reliable. I won't be going elsewhere.
25 mars 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
My product never arrived
25 mars 2024
Svar från Hearing Direct International Ltd
I have emailed you directly.
First class service
First class service - my new hearing aids arrived first thing in the morning just two working days after my old ones were sent from here. They were programmed for my ears and have been performing without problem since then. Also I have to say they are very comfortable to wear. I cannot wish for better than that.
25 mars 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.