I cannot do justice to my experience. It was not about the merchandise, but the person on the other end, restoring my faith in human beings. My order was very small, and took one month to get to... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered product in late April and contacted them by e-mail and telephone message in late May. Received the ordered batteries on June 3. In the "wait" time received no communication from the supplier... Se mer
Företaget har svarat
Pas de mauvaises surprises, la réception correspond bien à la commande ! Les délais sont raisonnables. Un léger étonnement quand on découvre les pays concernés par ce produit : France . . Angleterre... Se mer
Företaget har svarat
First class service - my new hearing aids arrived first thing in the morning just two working days after my old ones were sent from here. They were programmed for my ears and have been performing wit... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We're one of the world's largest online hearing experts, bringing years of experience & knowledge on hearing aids & hearing health. Through our store you can purchase hearing aids, batteries, amplified phones and hearing aid accessories. Shop online today.
Kontaktuppgifter
4, Nine Mile Water Business Park, SO20 8DR, Stockbridge, Storbritannien
- 0800 032 1301
- customerservices@hearingdirect.com
- hearingdirect.com
3,9
Bra
12 tn omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I was sent the wrong product
I was sent the wrong product. Waited a month. I would the correct wax filters ASAP!
13 maj 2024
Svar från Hearing Direct International Ltd
We have emailed you under separate cover.
Two months to receive my order
When I placed my order I was told that I would receive it in 2-3 weeks. It was 2 months before I received it. When I inquired after a month I was told that it was because I chose standard shipping. I waited another month to get my order. Standard shipping from England does not take two months. I have received orders from other companies in England in less than a week
8 april 2024
Svar från Hearing Direct International Ltd
HI, I am sorry Douglas, we did have some delays with supply, I am glad you now have the product.
Everything worked and I had helpful and…
Everything worked and I had helpful and knowledgeable advice over the phone for the things I wanted
10 maj 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Delivered in a timely manner
10 maj 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
the booking was speedy
the booking was speedy , the service friendly and professional and the outcome perfect
thank you
9 maj 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Svar från Hearing Direct International Ltd
Thank you for your comments, if we can be of any assistance please let us know!
The delivery time was considerably more…
The delivery time was considerably more than given at the time of ordering, two to three weeks was given and it took five weeks.
9 maj 2024
Svar från Hearing Direct International Ltd
HI Alan, I am sorry about that, we had some postal delays in the USA. We now send all USA shipments via tracked delivery so should be back to 2-3 weeks maximum.
Svar från Hearing Direct International Ltd
Thank you for your comments, if we can be of any assistance please let us know!
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Excellent fast delivery
5 maj 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I like the selection of products
I like the selection of products, especially the batteries. However, when I ordered by batteries this time the ones I usually use were unavailable. AND the order was mailed to me about one week past the date they were supposed to be received. I found this unacceptable.
4 maj 2024
Svar från Hearing Direct International Ltd
We have taken on board your comments. I am sorry on this occasion we did not provide our normal level of service.
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I have sent you an email about an order…
I have sent you an email about an order mistake and have gotten no response
1 maj 2024
Svar från Hearing Direct International Ltd
Hi there, I have checked all of our incoming correspondence and can see no emails from pseipke713@gmail.com. I have emailed you!
My experience with Hearing Direct
My experience with Hearing Direct has always been a positive one and the audiologist has always been friendly and supportive.
30 april 2024
Svar från Hearing Direct International Ltd
Hi there, We are not Boots, we are Hearing Direct that you purchase accessories from.
Wrong shipment, returns, received alternate from what I ordered 5 months later.
Wrong shipment, returns, received alternate product from what I ordered 5 months later.
30 april 2024
Svar från Hearing Direct International Ltd
We have liaised with you via email
Easy to order and swift delivery.
30 april 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Produits arrivés rapidement
Produits arrivés rapidement, conformes à mes appareils auditifs
Excellent rapport qualité prix
29 april 2024
Svar från Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Detta är Trustpilot
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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