Have been in Health Insurance for 40+ year's & changed funds last year to HP & I am classed as a new starter in their system even though they confirm I am not & have no waiting periods. But told unfor... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Toxic organisation resulting in rogue elements within the staffing ranks. Really feel for the respectful and delightful staff numbers who get caught up in this ‘not for profit’ theatre. Extensive amou... Se mer
Avoid this company. First kept confusing us with another client and refused to pay for eye surgery. Then because of this confusion, we almost had our surgery cancelled. Then we had our doctor abuse us... Se mer
Företaget har svarat
Long time member. Satisfied with existing services. Would appreciate benefits to be paid on extra claims as we have top cover with Gold Extras, but even treatments which will save the fund in the long... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We’re on our member’s side and have been looking after SA’s health for over 85 years. As a not-for-profit health fund, we’re passionate about our mission to improve the health and wellbeing of our members and our community. We’re for better value and Canstar agrees - we’ve been awarded Australia’s Most Satisfied Customers by Canstar, 6 years running. Find out more at healthpartners.com.au
Kontaktuppgifter
101 Pirie Street, 5000, Adelaide, Australien
- 1300 113 113
- ask@healthpartners.com.au
- healthpartners.com.au
1,7
Mycket dålig
205 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Health insurance is expensive but…
Health insurance is expensive but Health Partners have been a great partner to have for health insurance. I would definitely recommend to others.
23 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Thanks for sharing Kim. Appreciate your loyalty to us.
Angela
Never had a bad experience with Health…
Never had a bad experience with Health Partners.
Good service
13 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Thanks for the 5-star review Keith – much appreciated!
My husband had to go into Health…
My husband had to go into Health partners 3 times before they made the change we required after our son finished university. They kept sending us letters saying it needed to be done even though he had already done it.
8 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Hi Christine,
Sorry to hear about your recent experience - sometimes our systems don't refresh in time.
Apologies for any inconvenience.
Angela
I have been with Health Partners for…
I have been with Health Partners for over twenty years and have no complaints whatsoever. The Staff are
very polite and helpful at all times and sometimes even share a chuckle. Thank you for your excellent
service.
J.A. Victor Harbor SA
7 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Thanks Joy - what fantastic feedback!
Many thanks, Angela
More needs to be done to tailor…
More needs to be done to tailor packages for the over 65s. The services we require are vastly different from young people and families.
5 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Thanks for your feedback. If you'd like, call us on 1300 113 113 and we can give you a quick cover check to ensure you're on the right cover for your needs - we have lots of options.
Many thanks,
Angela
Svar från Health Partners (Australia)
Thanks for sharing!
Changes to ambulance cover
Not at all happy with the changes to ambulance cover. I was very disappointed to find the changes out after using this service for the first time after being a member for many years.It seems to me that advertising is now the priority rather than looking after loyal members.
2 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Thank you for taking the time to share your feedback.
We're really sorry to hear about the experience you've had.
If you would like to discuss further, please feel free to call us on 1300 113 113 or email ask@healthpartners.com.au.
Angela
Real people right here.
Great service and products. Real people right here in adelaide answer the phone and take the time to listen and help.
1 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Thanks for such a great review.
We're a fund that's owned by members and run for members, so your health will always come first!
Provides a good administrative…
Provides a good administrative services. It is easy to make a claim.
I have always been notified if I am approaching a limit for a service.
1 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Pleased to hear you're happy with us – thanks for sharing.
Angela
Review
Have never even thought about an alternative fund. If you’ve got the best.... forget the rest!!
1 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Wow, what a review! Thanks for sharing and choosing Health Partners.
Angela
Always quick to respond to queries etc
1 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Thanks for the 5 star review :)
kenno
I like it not being a monster organisation.
You actually get to talk to real, and very helpful people.
1 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
That's what we are all about – thanks for sharing your experience.
Angela
Good service
1 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
We work really hard to provide our members with the best service possible - thanks for the great review.
I have always had the best experience…
I have always had the best experience when I needed help from the Health Partners. Thank you for an excellent service. Hadugard Urizar
1 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Thanks for sharing and choosing Health Partners.
My name is Heather Cooper
My name is Heather Cooper. I just love everything about HealthPartners and feel so fortunate to have received so many benefits over the years-this one in particular as I had 2 hips replaced and 2 molar teeth removed ! I received Home Care from Investigator Health which took pressure off my 82 yr old husband who was then able to look after me at home. In particular the Physio visits were terrifi. My hospital stay at Sports Med was covered and the gaps were reasonable.I hope I won't be needing further expenses but it's so great to know that our top extras will covers most possibilities in the future. It is especially helpful as self-funded retirees to be able to pay monthly. Our grateful thanks. I recommend your group to everyone I meet !!
1 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Thanks for taking the time to share your feedback. We're very pleased to hear that you're happy with your cover.
Thanks again,
Angela
It would help if you got my name right…
It would help if you got my name right in the email you sent!
My name is Sarah not Donella.
1 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
We're really sorry – system error.
All fixed now.
Thanks, Angela
Svar från Health Partners (Australia)
Great to hear you're happy with Health Partners.
Thanks, Angela
Continues to be the best value health…
Continues to be the best value health fund with an excellent dental and optical service. Dr Christina Kilgariff, HP Dental and her team, has delivered amazing care to myself and my family.
1 mars 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Thanks for such a great review – I'll be sure to tell Dr Christina Kilgariff.
Cheers,
Angela
easy to deal with
easy to deal with, fast claims service, extras are well worth having
28 februari 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Pleased to hear you're happy with your cover. Thanks for sharing!
Angela
Outstanding
Excellent Company with the most helpful & charming people I know.
28 februari 2018
Omdöme utan inbjudan
Svar från Health Partners (Australia)
Thanks for the positive feedback Ottorino.
Cheers,
Angela
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.