Have been in Health Insurance for 40+ year's & changed funds last year to HP & I am classed as a new starter in their system even though they confirm I am not & have no waiting periods. But told unfor... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Toxic organisation resulting in rogue elements within the staffing ranks. Really feel for the respectful and delightful staff numbers who get caught up in this ‘not for profit’ theatre. Extensive amou... Se mer
Avoid this company. First kept confusing us with another client and refused to pay for eye surgery. Then because of this confusion, we almost had our surgery cancelled. Then we had our doctor abuse us... Se mer
Företaget har svarat
Long time member. Satisfied with existing services. Would appreciate benefits to be paid on extra claims as we have top cover with Gold Extras, but even treatments which will save the fund in the long... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We’re on our member’s side and have been looking after SA’s health for over 85 years. As a not-for-profit health fund, we’re passionate about our mission to improve the health and wellbeing of our members and our community. We’re for better value and Canstar agrees - we’ve been awarded Australia’s Most Satisfied Customers by Canstar, 6 years running. Find out more at healthpartners.com.au
Kontaktuppgifter
101 Pirie Street, 5000, Adelaide, Australien
- 1300 113 113
- ask@healthpartners.com.au
- healthpartners.com.au
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Why I changed to Health Partners
Competitive pricing, value, not for profit and good service made my choice of new health fund easy.

Svar från Health Partners (Australia)
Excellent cover, excellent service.
I’ve been with Health Partners for over 40 years. In that time, they have provided excellent cover to me as a young single male, then supported the safe arrival and best medical and dental treatment for my young children (and as they grew into adults). Nowadays, Health Partners are still there for me, with the various procedures I’ve needed. I’m very grateful.

Svar från Health Partners (Australia)
This “not for profit” organisation is clearly all about their profit!!!
Health Partner’s say they are run by the people for the people and that they are not for profit organisation but when you are paying the Gold cover and you need their support, they try every excuse not to pay.
The customer service team are ok and try to help but their superiors have the final say and definitely try their hardest not to pay out in the time of need.
If you are a South Australian and like the idea of a South Australian company to support, it doesn’t mean they are going to provide us with the best service. Shop around because there are better Health Insurances out there who actually care about your health.
Most people won’t have to claim much on private health and that’s why we don’t know how good each health insurance companies are but when you do have to claim, you quickly find out that they are just about making money which I found out about Health Partner’s - definitely do not live up to their slogan “Run by the people for the people”
They will use every loop hole possible, be aware!!

Svar från Health Partners (Australia)
Going to the dentist has never been so…
Going to the dentist has never been so affordable and the rebates are fantastic. I wouldn't have my health insurance with anyone else.

Svar från Health Partners (Australia)
I have been with Health Partners for over 30yrs.
I have been with Health Partners for over 30yrs. I have always found HP competitive and offering great services. It is always easy to speak to someone when needed. I use the Dental and Optical services.
I have recommended Health Partners to other people.

Svar från Health Partners (Australia)
Appear to be good value (not that I've…
Appear to be good value (not that I've compared lately). Like the fact that you are NFP member organisation
CHOICE RECOMMENDS YOU HIGHLY & SO DO WE
CHOICE RECOMMENDS YOU HIGHLY
I RECOMMEND YOU TO ALL
YOUR RESONSES ARE QUICK
STEPHEN DUCKETT OF GRATTAN I DOES NOT DISTINGUISH BETWEEN COMMERCIAL & CHARITY - I ALWAYS RESPOND - HE IS INTELLECTUALLY DISHONEST & DOES NOT REPLY
Following my recent stay in hospital…
Following my recent stay in hospital for a knee replacement all the home visits for a nurse and physio and as well hire of necessary aids for a month were all arraned and organised and to my surprise were all part of my membership, so of no additional expense.!

Svar från Health Partners (Australia)
Gold cover provides me with everything…
Gold cover provides me with everything I need from a health fund. They provide excellent service through their partners e.g. dentists, physics and optical.

Svar från Health Partners (Australia)
We received excellent service and…
We received excellent service and follow up help and advice from Linda and staff at H/P Optical at Morphett Vale. Nothing was any trouble for them which eased our concerns when buying reading glasses. We phoned Ms Sims to pass on our appreciation. Many thanks once again.

Svar från Health Partners (Australia)
Exceptional customer service
Exceptional customer service to ensure our needs were met

Svar från Health Partners (Australia)
ARobot staff on King William
Today i went to Health Partner on Kingwilliam Rd, i waited for 45 mins has one customer a male staff serving a lady. The rest of staffs such ignoranced to me that is rude at lease should be acknowledge that i am a customer coming to purchase glasswear, Usually i go to Pirie street , staff are very helpful and honest, i can not belive how rude the staff at King William rd branch, i would be happy to hear these staff should be well train in Customer service, i am incredible upset took me to drive there 45 mins and terrible traffic & road repair. Irs spoiled my day.It doesn’t worst any star for my reviewed.

Svar från Health Partners (Australia)
I think that HEALTH PARTNERS is all…
I think that HEALTH PARTNERS is all they claim to be...that is all for it's members. I feel that they have been wonderful in every possible way and very helpful with any questions and with active support. I could not imagine changing to any other health fund for a better deal.
Thank you to the crew at Health Partners. You make the journey of recovery from sickness to health possible and a whole lot easier.

Svar från Health Partners (Australia)
Broken filing fixed the next…
Broken filing fixed the next day.Brilliant
HP Optical Modbury.
Wonderful service from Health Partners Optical at Modbury - especially Karen who has a constant supply of patience, tolerance and excellent advice.
All claims dealt with very promptly.

Svar från Health Partners (Australia)
Always very helpful
Always very helpful, polite and well mannered. Always willing to go the extra mile. Every bodies always happy and in a good mood. Nothing’s to much trouble.
Great courtesy and friendly efficient…
Great courtesy and friendly efficient staff
Easy to deal with
Three years switch ..Thanks.
Three years ago we switched from another fund after 25yrs. We have had good clear communications with HPs and are pleased we made the switch. Even with an 8 week hospital stint, the Fund keeps looking after our accounts. Thanks for being there as support for us.

Svar från Health Partners (Australia)
Excellent customer service
Expensive but good value for money. Superb customer service. Very good mobile app for claims. Excellent cheap physio visits. Outstanding dental facilities.

Svar från Health Partners (Australia)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







