HDFC Bank Omdömen 687

TrustScore 1.5 av 5

1,3

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

A saving bank account of 28 year old suddenly tgry say no KYC is given, how account was operating all these year. Kyc record is erased by updating new app. Now I need yo visit branch for this re... Se mer

Betygsatt 1 av 5 stjärnor

One of the worst services I have ever faced in banking system in HDFC BANK in Sonipat Haryana Zero understanding Zero trust worthy Zero in work Zero work on time In short it is big Zero in ev... Se mer

Betygsatt 1 av 5 stjärnor

Very very poor online interface. For someone who is looking to pay additional amount anytime can't do that. The landing page keep on pitching you multiple things that ask for new products and more... Se mer

Betygsatt 1 av 5 stjärnor

@HDFCBank_Cares Mera HDFC Bank account pichle 1 saal se cyber complaint ke chalte freeze hai (Gujarat / Kerala / Bangalore se). Meri vinamra request hai ki agar complaint kisi specific amo... Se mer

1,3

Mycket dålig

TrustScore 1.5 av 5

687 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

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Betygsatt 1 av 5 stjärnor

Teach some basic ethics to the personal loan department customer service

I received personal loan call from hdfc Bank chennai from Jayanthi 7358732152. She called me and I responded to her call and I simply said No I don't want and cut the call. I was not sure whether she was hear it or not.After 2 mins I got the below message from her "Have some basic manners before u cut the call uneducated person ah u ". I really don't know how she is sending the message like this. She never asked permission through message before call me, but she sent a message like this. Hdfc bank please provide some basic training and assessment before choosing these kind of worst people like her.

26 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

HDFC Bank is terrible bank in…

HDFC Bank is terrible bank in India.

I have been a long-time customer and hold a Regalia First credit card. Due to certain circumstances, I missed a few payments. After discussions with bank officials, I agreed to a final settlement amount, which was already significantly higher than my original credit limit.

Despite completing the settlement, I did not receive any No Objection Certificate (NOC) or formal account closure documentation, even after two years. Now, the bank has come back with baseless excuses, claiming that I still owe an additional ₹30,940. On top of that, they have debited money without providing any valid proof or justification.

This behavior is completely unacceptable and highly unprofessional.

10 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If you are a NRI - do not bank with this bank

If you are a NRI - please do not use this bank.

Coupled with poor customer supoort, they keep changing their website configuration. Makes it hard everytime.
On the pretext of security they have gone the extra mile to screw older customers.
When you call the local branch manager in India - he responds at 3 AM my time - no respect for anything.

21 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Mne personal loan k liya apply Kiya tha…

Mne personal loan k liya apply Kiya tha bhoot frustrated service ha .....jis documents ki need tak nhi wo document provide karune k baad bhi bhoot long time tak koi loan nhi hota... Objection pe objection lagta hai and juth bolta h loan karne sa phale very short amount provided karuta hai

14 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst bank than any govt bank in india

HDFC bank is worst than any govt bank. I raised a complaint on march 13, 2026 as I was not able to withdraw cash or do online transaction and the customer rep told me that the complaint will solved by April 6, 2026. Like seriously you need 23 days to resolve a complaint

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Had serious concerns with this bank due…

Had serious concerns with this bank due to a lack of adequate support and slow response times, which made the overall experience frustrating and unreliable. It was difficult to get clear guidance or assistance when it was most needed. Fortunately, GlobalAidRecovery stepped in and provided timely, effective help, addressing the withdrawal issues quickly and restoring confidence in the situation. I won’t be using this bank again.

15 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is the worst bank

This is the worst bank. They have unnecessary hidden charges, and penalties keep getting deducted on one pretext or another. I was trying to pay my credit card bill, but they blocked all payment options. Then the next month, they increased my ₹6,000 bill to over ₹11,000 and charged it. Apart from this, they keep deducting money from my savings account as well. Truly the worst bank.

17 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

HDFC is a Scam

This bank is a complete scam especially NRE/NRO along with DEMAT account. They take advantage of the ignorant NRI customer and steal the money. The staff are completely scammers providing false information. Went back to ICICI. Please avoid HDFC as much as you can.

18 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My account has been blocked for two…

My account has been blocked for two months for no reason. Whenever I call and ask, they reply that it will be fixed within two days. very bad experience to me in Guruvayur branch Kerala. I am in a situation where I cannot use my money.
A/c No. 50200088620900, IFSE:HDFC0001233,
Guruvayur-680101,Kerala

27 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Frustrating With HDFC customer service

I recently received an HDFC credit card, but I am unable to use it because the bank requires the PayZapp app to access or manage the card. Unfortunately, the PayZapp app is not compatible with my device, and there is no alternative way to access or activate the card.

This situation is extremely frustrating because HDFC performed a hard inquiry on my credit report and issued the card, but I cannot use it due to their app restrictions. A banking product should not be limited to a single mobile app, especially when the app does not support many devices.

Customers should have alternative options such as web access, customer service activation, or other secure methods to manage their credit cards.

I request HDFC to provide an alternative way to access and use the credit card or remove the inquiry and card record from my credit history if the service cannot be used.

This experience has been very disappointing and needs immediate resolution.
Anmol chugh
9803715333

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

HDFC Home Loan Application Review Team

I would like to share my feedback regarding my recent experience with HDFC Home Loan.

Unfortunately, the overall process was very slow and frustrating. The review stage took more than one and a half months, causing unnecessary delays for my property transaction.

Even though I provided all required documents to the London HDFC team, the review team repeatedly asked for the same documents, instead of coordinating directly with the London team. This resulted in repeated back-and-forth communication and wasted a significant amount of time.

One of the main concerns was that queries were raised almost every week, instead of reviewing the application thoroughly and providing all queries in one go. This compounded the delays and added unnecessary stress.

In my opinion, the review process could be improved with better coordination and more efficient document checking. It would also be helpful if the review team received additional training to ensure applications are assessed more efficiently and queries are consolidated, rather than being raised one by one over several weeks.

I have always believed that HDFC is one of the most reputable and professional banks, which is why this experience was quite disappointing.

However, I would like to acknowledge that Mr. Jinay Patel, Branch Manager at the Nadiad Branch in Gujarat, India, was extremely helpful and supportive throughout the process, and his assistance was greatly appreciated.

I hope this feedback helps improve the home loan review process for future applicants.

9 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

NRE/ NRO

NRE/ NRO - Account KYC

Terrible experience updating KYC, Toll free numbers and emails are all wrong and they absolutely dont care. They keep sending automated response and problem is still not resolved.

11 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My experience with HDFC Bank as an…

My experience with HDFC Bank as an existing home loan customer has been extremely disappointing and raises serious concerns about the bank’s fairness toward long-standing borrowers.
Despite maintaining a clean repayment record and demonstrating responsible financial conduct over the years, the bank continues to charge me 7.55% interest, while at the same time offering significantly lower rates around 7.15% to new borrowers in the market.
This kind of differential treatment sends a very troubling message — loyal existing customers appear to be treated as captive borrowers, while attractive rates are selectively offered only to new customers to expand business.
I personally approached the branch and also raised the matter with bank officials requesting a rational review of the interest rate. However, the response has been extremely rigid and mechanical, simply stating that the system shows this as the “lowest available rate” without providing any transparent justification.
Such responses only reinforce the perception that the bank prefers system excuses over genuine customer service. For an institution of this scale, this approach reflects poorly on its commitment to fairness and transparency.
If established customers with good repayment history are denied the same competitive rates available in the market, it effectively punishes loyalty and forces customers to consider moving their loans elsewhere.
Unless this matter is addressed in a fair and transparent manner, I will be compelled to escalate the issue with the Reserve Bank of India under the RBI Ombudsman Scheme, and also examine legal remedies through the National Consumer Disputes Redressal Commission for unfair and discriminatory practices.
I sincerely hope the bank reflects on how such policies damage customer trust and reputation.

4 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

tried to contact the toll-free customer…

tried to contact the toll-free customer care because an extra EMI was deducted from my account. I waited and tried connecting for almost 3 hours, but the call did not go through.

I When I finally got connected, the representative said the issue was related to a home loan. I clearly told them that I do not have a home loan. Instead of helping, they asked me to call again and then disconnected the call.

This was a very frustrating experience. The customer service was not helpful, and resolving such issues should not take this much effort

6 mars 2026
Omdöme utan inbjudan

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