Die sogenannten "Exclusive Privileges of the Luxury Collection" wurden mir zusammen mit einer Hotelbuchung in Bangkok zugesagt, so dass ich mich dafür registriert hatte. Leider ist das ganze völlig b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought a small Carhartt bag which had a carabiner clip on it. As soon as I got it the clip broke almost instantly, it was very poorly constructed (not HBX's fault as they did not make it). Contacted H... Se mer
Företaget har svarat
I was looking to purchase a certain MM6 Maison Margiela sweater. I came across HBX, and was initially reluctant to make the transaction as the seller was based in Hong Kong and I’m in the United Stat... Se mer
Företaget har svarat
我是來自台灣的顧客：） 我從2020年9月就開始使用HBX， 一點一滴慢慢消費， 終於成為了最高等級的用戶， 而獲得了PS”Jenny”的協助， Jenny真的相當用心， 在節日期間都會做選貨推薦， 讓我更認識原本不認識的品牌， 進而去消費。 在HBX消費， 除了有很多我喜歡的品牌以外， PS”Jenny”的協助讓我對在HBX消費更為安心且便利， 而且她的服務態度相... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
HBX is a global online retail destination for men's and women's clothing and style. Shop from over 200 of the world's leading streetwear and contemporary brands.
Kontaktuppgifter
Hong Kong
- help@hbx.com
- hbx.com
3,6
Medel
230 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Adele was great
Adele was great! Fast response and resolved my request in a timely manner. Very professional and it was a pleasure doing business with you guys 😁
30 april 2021
Omdöme utan inbjudan
Svar från HBX
Hi Luis!
Thank you for your support!
We are excited to serve you soon! Wishing you a lovely day!
I had an excellent experience
I had an excellent experience, all thanks to ADELE!
29 april 2021
Omdöme utan inbjudan
Svar från HBX
Hi Reev!
Thank you for choosing us! We hope to see you online again soon!
Have a lovely day!
I had an issue with my item
I had an issue with my item, Kent was very helpful and responding quickly to my emails and was able to fix the problem. Great customer service experience with HBX!
27 april 2021
Omdöme utan inbjudan
Svar från HBX
Hi Karina,
It's great to hear that you are satisfied with your purchase with HBX! Look forward to welcoming you online again soon!
I had trouble with my order but it was…
I had trouble with my order but it was resolved and a timely matter!
please fix these web issues
22 april 2021
Omdöme utan inbjudan
Svar från HBX
Hey Allah!
Thank you for choosing us! We hope to see you in the near future!
Have a wonderful day!
Fast and helpful.
15 april 2021
Omdöme utan inbjudan
Svar från HBX
Hi there!
Thank you for choosing us! We hope to see you online again soon!
Have a lovely day!
I received a very helpful customer…
I received a very helpful customer service. Thanks to Stephanie!
14 april 2021
Omdöme utan inbjudan
Svar från HBX
Hi Ana!
Thank you for your support! Your satisfaction is our greatest concern!
We hope to see you again soon, have an awesome day!
I'm very happy with the quality of the…
I'm very happy with the quality of the product and the fast shipping.
12 april 2021
Omdöme utan inbjudan
Svar från HBX
Hi Ayu!
Thank you for supporting HBX! Your satisfaction is our greatest concern.
Have a good one!
I have a very bad experience at HBX…
I have a very bad experience at HBX because I bought a t-shirt which is final sale item, the size is too big n the fabric is not like the pic. They only reply the final sale item cannot return or exchange. I think is very unfair. just like u won't buy it if u see the true item. They never reply my email again. This is what internet shopping is...... Bad experience
10 april 2021
Omdöme utan inbjudan
Svar från HBX
Hi Charmmy!
Thank you for having taken your time to provide us with your feedback on your last shopping with HBX, I'm sorry to hear about any frustration you may have experienced.
Could you please provide supporting photos showing the product's quality to help@hbx.com so we could further review your case?
We would like to offer an apology again for all the inconvenience may caused and looking forward to hearing from you.
EXCELLENT SERVICE
EXCELLENT SERVICE!
starting from begining to end, my experience was the best.
Realized after placing order that my address was incorrect, and I followed up via live chat and Stephanie helped me so quickly.
A day later, my order was shipped and arrived so fast. The item was packaged so neatly too! I can’t wait until I get to wear my hoodie!
8 april 2021
Omdöme utan inbjudan
Svar från HBX
Hi Kendall!
We are so happy to hear that you are satisfied with your purchase with HBX! Look forward to welcoming you online again soon!
Have an awesome day!
Best customer service out there!
The CS team was so helpful placing my order. My shoes arrived just in time. Definitely buying here again!!!
8 april 2021
Omdöme utan inbjudan
Svar från HBX
Hey Tathy!
We appreciate your purchase with HBX! We can't wait to welcome you back!
Wishing you a lovely day!
Amazing shop experience
This shop not only has amazing products but amazing customer service. It’s such a great selection and the staff will do their best to make sure you are taken care of.
1 april 2021
Omdöme utan inbjudan
Svar från HBX
Hi Amir!
Thank you for your support! Your satisfaction is our greatest concern!
We hope to see you again soon! Have an awesome day!
Very nice CS and fast shipping.
Very nice CS and fast shipping.
Always use this shop.
31 mars 2021
Omdöme utan inbjudan
Svar från HBX
Hi there!
Thank you for choosing us! We hope to see you onlne again soon!
Have a lovely day!
Brought a birthday present for my…
Brought a birthday present for my Niece. Came on time and now I am the favourite Aunt :-)
31 mars 2021
Omdöme utan inbjudan
Svar från HBX
Hi Kathleen!
We are so happy the order is arrived on time! Your satisfaction is our utmost priority! You can always count on us for your needs! We hope you come back soon!
Wishing you a lovely day!
My Dream is at HBX.
31 mars 2021
Omdöme utan inbjudan
Svar från HBX
Hi Byungjae!
Just wanted to say thank you for your support! We’re so lucky to have customers like you! We look forward to welcoming you online again soon!
Have an awesome day!
Svar från HBX
Hi Ka Lok!
We appreciate your purchase with HBX! We are excited to serve you soon!
Wishing you a lovely day!
Fast Shipping. Nice packaging.
Received my stuff within 2 days.
My stuff are well wrapped and also come with a cute card.
31 mars 2021
Omdöme utan inbjudan
Svar från HBX
Hi Karissa!
It makes us happy that you chose to shop with HBX and enjoy your order. We hope to see you onlne again soon!
Have a lovely day!
Great selection of product
Great selection of product, fast response from customer service and quick delivery! Happy shopper!
31 mars 2021
Omdöme utan inbjudan
Svar från HBX
Hey Jay!
We appreciate your purchase with HBX! We can't wait to welcome you back!
Have a lovely day!
Svar från HBX
Hi Shohei!
We are so happy to hear that you are satisfied with your purchase with HBX! We are so grateful for the pleasure of serving you and look forward to welcoming you online again soon!
Have an awesome day!
Nice shop with cool products !
Nice shop with cool products !
Super fast shipping also, will definitely ship again !
31 mars 2021
Omdöme utan inbjudan
Svar från HBX
Hi Rick!
We are happy to hear that you are satisfied with your purchase with HBX! We look forward to serving you again!
Have an awesome day!
There are many designers and various…
There are many designers and various products. It is easy to see the interface, and it is one of the most popular apps in Korea.
31 mars 2021
Omdöme utan inbjudan
Svar från HBX
Hi KKANGSOO!
It's lovely to hear that! Your support means the world to us! Hope we can service you soon!
Have an awesome day!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.