Great experience buying my first new car from Audi. Looked after really well by staff from start to completion. Connor kept in touch regularly during the process and has also followed up with calls t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The members of the Audi Inverness sales team with whom I had contact during my recent car trade-in and purchase deal were extremely polite, helpful and accomodating. I felt a welcome to the dealership... Se mer
From a simple phone call to owning a brand new Audi Q5, that’s what your staff managed for me without any hitches…. Pleasant, easy to understand, knew exactly what we required & came up with the goo... Se mer
Discussed with a customer assistant about changing my vehicle and offered a deal on a new VW Polo. She was very helpful and gave advice on finance. The next afternoon I collected my new car.
Företagsinformation
- Bilhandlare
- också i
- Audi-återförsäljare
- Bilverkstad och underhåll
- Volkswagen-återförsäljare
- Återförsäljare av begagnade bilar
Skrivet av företaget
Hawco Group has been proudly serving customers across the north of Scotland for over 70 years, earning a strong reputation for friendly, professional service and a commitment to putting customers first. Now part of the John Clark Motor Group, Hawco Group continues to operate Škoda, Volkswagen and Audi dealerships in Inverness, Elgin and Peterhead, maintaining its long-standing local presence and trusted approach. We offer a wide choice of new and used vehicles, supported by comprehensive servicing, parts and aftersales care. We believe our relationship with customers goes far beyond the initial purchase, and delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is central to everything we do.
Kontaktuppgifter
48 Harbour Road , IV1 1UF, Inverness, Storbritannien
- 01463 236111
- marketing@hawcogroup.co.uk
- hawcogroup.co.uk
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Conor made everything easy
Conor made everything easy, no problem getting a test drive, an all round enjoyable experience.
Excellent staff & all round
Excellent salesman (Craig), explained things clearly and listened to my questions & concerns. Everyone was friendly & professional, the showroom and the car clean & tidy. Very happy with the car I bought
Very relaxed purchase experience
From the first phone call Craig was extremely helpful in finding a vehicle to meet our needs and making the whole purchase experience straightforward.
Very professional experience
Will was the kind young man I dealt…
Will was the kind young man I dealt with. Very knowledgeable, helpful and kind
Easy to deal with
Easy to deal with, nice show room. Everything sorted out as sked for.
Marianna made the experience so smooth…
Marianna made the experience so smooth and easy to do. Everyone within the Inverness Van Centre are so polite, helpful and kind.
This is our third time within a year of buying a new van from this branch for our growing business. We now wouldn’t go anywhere else and I hope to see them again real soon!
Very friendly and welcoming.
Very friendly and welcoming.
No pressure was put on us and everything about the car was well explained.
Superb service
Superb service from all the staff. Friendly welcoming atmosphere completes the buying experience.
Svar kan ha AI-innehållLäs mer
Great sales
Great customer care in making the right choice of vehicle making sure our needs were met,fantastic understanding of cars abvailable

Svar från Hawco Group
Hawco Peterhead
Hawco, Peterhead a great company to deal with. I was helped by Shannon who was so friendly and certainly knew ‘her stuff’!!! Being a woman on my own I felt confident dealing with Shannon and bought the car I wanted!
Thank you Shannon.

Svar från Hawco Group
The lows:- The showroom was so cold I…
The lows:- The showroom was so cold I had to keep my thick winter coat on, even then I was still cold. I was sat next to a large sliding door which seemed to be open more than it was closed. Not a great start!
I asked if the car had LED headlights and was told that it did, when in fact it doesn’t, I also asked if the car had blind spot indicators and was again told that it did - after purchasing I found out it didn’t have these at all. The test drive was very short, with no open road to really try the car out, and the sales person (John) spoke non stop so it was impossible to check out what features the car did or didn’t have, or if there were any noises from the car.
Once I had decided to go ahead and buy the car, I was subjected to a prolonged sales pitch for other products/services that the company provided. This was a total waste of my time as I had already explained that I was taking the car to Spain permanently and none of these things would be valid outside of the UK. I was told he still needed to cover them as it was company policy, so I asked him to speed through it as it really wasn’t relevant to me, he proceeded to read chapter and verse and added insult to injury by asking me if I knew the difference between the products offered. He nearly lost the sale at this point as I had already been there a couple of hours. I was buying the car for cash so didn’t require any finance options, the process was unnecessary and a total waste of my time. I said was there something I could sign to say he had offered me these products but I had declined as they were irrelevant to me, eventually his manager stepped in and after I explained the situation to him I was finally able to leave.
The highs :- The car was valeted and delivered to my home address 4 days later. After a bit of haggling I was given a fair exchange price for my own car. When I said the car seemed noisy inside they checked it out thoroughly and it was deemed to be the new cross climate tyres and road noise. Overall very happy with the car but the company need to change their one size fits all sales pitch!

Svar från Hawco Group
Reliable
Friendly, with clear information. Reliable, even if not the cheapest - we have bought here before. Our salesperson, Gary Birch, was very clear about costs and knowledgeable.

Svar från Hawco Group
I have bought from Hawco a few times…
I have bought from Hawco a few times now and the service you get you just can't fault. I bought my new van from Allan and he was such a nice guy to deal with as are the rest of the people working there as they always say hello with a smile on their face .

Svar från Hawco Group

Svar från Hawco Group
Generally all good
Generally all good. Slight issue with cherished number transfer but no real problem.

Svar från Hawco Group
A pleasure to deal with from start to finish,
A pleasure to deal with from start to finish, Sarah was excellent. Second time Iv bought from HAWCO even though I’m from Aberdeen and will use again in the future.

Svar från Hawco Group
Conor and the team at Highland Audi…
Conor and the team at Highland Audi have looked after me for a long time now and always make the process so smooth from initial enquiry to hand over. Thoroughly recommend Highland Audi, thanks again

Svar från Hawco Group
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