Hawco Group  Omdömen 

182
•
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great experience buying my first new car from Audi. Looked after really well by staff from start to completion. Connor kept in touch regularly during the process and has also followed up with calls t... Se mer

Betygsatt 5 av 5 stjärnor

The members of the Audi Inverness sales team with whom I had contact during my recent car trade-in and purchase deal were extremely polite, helpful and accomodating. I felt a welcome to the dealership... Se mer

Betygsatt 5 av 5 stjärnor

From a simple phone call to owning a brand new Audi Q5, that’s what your staff managed for me without any hitches…. Pleasant, easy to understand, knew exactly what we required & came up with the goo... Se mer

Betygsatt 5 av 5 stjärnor

Discussed with a customer assistant about changing my vehicle and offered a deal on a new VW Polo. She was very helpful and gave advice on finance. The next afternoon I collected my new car.

Företagsinformation

  1. Bilhandlare
  2. också i
  3. Audi-återförsäljare
  4. Bilverkstad och underhåll
  5. Volkswagen-återförsäljare
  6. Återförsäljare av begagnade bilar

Skrivet av företaget

Hawco Group has been proudly serving customers across the north of Scotland for over 70 years, earning a strong reputation for friendly, professional service and a commitment to putting customers first. Now part of the John Clark Motor Group, Hawco Group continues to operate Škoda, Volkswagen and Audi dealerships in Inverness, Elgin and Peterhead, maintaining its long-standing local presence and trusted approach. We offer a wide choice of new and used vehicles, supported by comprehensive servicing, parts and aftersales care. We believe our relationship with customers goes far beyond the initial purchase, and delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is central to everything we do.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

182 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(182)

165 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent staff & all round

Excellent salesman (Craig), explained things clearly and listened to my questions & concerns. Everyone was friendly & professional, the showroom and the car clean & tidy. Very happy with the car I bought

17 februari 2026
Betygsatt 5 av 5 stjärnor

Marianna made the experience so smooth…

Marianna made the experience so smooth and easy to do. Everyone within the Inverness Van Centre are so polite, helpful and kind.
This is our third time within a year of buying a new van from this branch for our growing business. We now wouldn’t go anywhere else and I hope to see them again real soon!

21 februari 2026
Betygsatt 5 av 5 stjärnor

Superb service

Superb service from all the staff. Friendly welcoming atmosphere completes the buying experience.

11 februari 2026
Betygsatt 5 av 5 stjärnor

Great sales

Great customer care in making the right choice of vehicle making sure our needs were met,fantastic understanding of cars abvailable

9 februari 2026
Logotyp för Hawco Group

Svar från Hawco Group

We are so pleased to hear that our team provided such great care in helping you choose the perfect vehicle. We appreciate your kind words!

Betygsatt 5 av 5 stjärnor

Hawco Peterhead

Hawco, Peterhead a great company to deal with. I was helped by Shannon who was so friendly and certainly knew ‘her stuff’!!! Being a woman on my own I felt confident dealing with Shannon and bought the car I wanted!
Thank you Shannon.

14 februari 2026
Logotyp för Hawco Group

Svar från Hawco Group

We're so happy to hear about your positive experience and that you felt confident and well-assisted with your purchase. It's wonderful to know our team provided excellent service and helped you find the perfect car. Thank you for sharing your kind words!

Betygsatt 3 av 5 stjärnor

The lows:- The showroom was so cold I…

The lows:- The showroom was so cold I had to keep my thick winter coat on, even then I was still cold. I was sat next to a large sliding door which seemed to be open more than it was closed. Not a great start!
I asked if the car had LED headlights and was told that it did, when in fact it doesn’t, I also asked if the car had blind spot indicators and was again told that it did - after purchasing I found out it didn’t have these at all. The test drive was very short, with no open road to really try the car out, and the sales person (John) spoke non stop so it was impossible to check out what features the car did or didn’t have, or if there were any noises from the car.
Once I had decided to go ahead and buy the car, I was subjected to a prolonged sales pitch for other products/services that the company provided. This was a total waste of my time as I had already explained that I was taking the car to Spain permanently and none of these things would be valid outside of the UK. I was told he still needed to cover them as it was company policy, so I asked him to speed through it as it really wasn’t relevant to me, he proceeded to read chapter and verse and added insult to injury by asking me if I knew the difference between the products offered. He nearly lost the sale at this point as I had already been there a couple of hours. I was buying the car for cash so didn’t require any finance options, the process was unnecessary and a total waste of my time. I said was there something I could sign to say he had offered me these products but I had declined as they were irrelevant to me, eventually his manager stepped in and after I explained the situation to him I was finally able to leave.
The highs :- The car was valeted and delivered to my home address 4 days later. After a bit of haggling I was given a fair exchange price for my own car. When I said the car seemed noisy inside they checked it out thoroughly and it was deemed to be the new cross climate tyres and road noise. Overall very happy with the car but the company need to change their one size fits all sales pitch!

1 februari 2026
Logotyp för Hawco Group

Svar från Hawco Group

Good morning Linda, thank you for your honest review of your experience with us. Clearly there are some aspects that we need to improve on and we appreciate your feedback in helping to do this. We are pleased that you are enjoying your new car and hope you continue to do so. Many thanks.

Betygsatt 5 av 5 stjärnor

Reliable

Friendly, with clear information. Reliable, even if not the cheapest - we have bought here before. Our salesperson, Gary Birch, was very clear about costs and knowledgeable.

8 februari 2026
Logotyp för Hawco Group

Svar från Hawco Group

We truly appreciate your kind words. We're so pleased to hear our team provided clear information and reliable service. We value your feedback!

Betygsatt 5 av 5 stjärnor

Pickup purchase

Quick and straightforward process

13 februari 2026
Logotyp för Hawco Group

Svar från Hawco Group

We're glad to hear that you found our process quick and straightforward. We appreciate your feedback.

Betygsatt 5 av 5 stjärnor

I have bought from Hawco a few times…

I have bought from Hawco a few times now and the service you get you just can't fault. I bought my new van from Allan and he was such a nice guy to deal with as are the rest of the people working there as they always say hello with a smile on their face .

8 februari 2026
Logotyp för Hawco Group

Svar från Hawco Group

We're so glad to hear you've consistently had positive experiences with us. It's wonderful to know our team's friendly service made your van purchase enjoyable. We appreciate your kind words!

Betygsatt 5 av 5 stjärnor

Staff were informative

Staff were informative, friendly and approachable.

9 februari 2026
Logotyp för Hawco Group

Svar från Hawco Group

We're so glad to hear our staff made such a positive impression! We truly appreciate your kind words.

Betygsatt 4 av 5 stjärnor

Generally all good

Generally all good. Slight issue with cherished number transfer but no real problem.

2 februari 2026
Logotyp för Hawco Group

Svar från Hawco Group

We're glad to hear that overall things went well! We appreciate you highlighting the slight issue with the number transfer, and we'll certainly look into how we can make that process even smoother for everyone.

Betygsatt 5 av 5 stjärnor

A pleasure to deal with from start to finish,

A pleasure to deal with from start to finish, Sarah was excellent. Second time Iv bought from HAWCO even though I’m from Aberdeen and will use again in the future.

2 februari 2026
Logotyp för Hawco Group

Svar från Hawco Group

We're so glad to hear you had such a positive experience and that our team provided excellent service. We truly appreciate your continued loyalty and look forward to assisting you again!

Betygsatt 5 av 5 stjärnor

Conor and the team at Highland Audi…

Conor and the team at Highland Audi have looked after me for a long time now and always make the process so smooth from initial enquiry to hand over. Thoroughly recommend Highland Audi, thanks again

8 februari 2026
Logotyp för Hawco Group

Svar från Hawco Group

We are so glad to hear that our team consistently provides a smooth and positive experience for you. Thank you for your kind words and continued support!

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