HAWAA Omdömen 

111
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Hawaa clothing truly has the best hijabs, their normal cotton jersey has perfect stitching that does not fold and the smaller size is just right. The bamboo hijabs are the best hijabs I’ve ever had!!!... Se mer

Betygsatt 5 av 5 stjärnor

Hawaa hijabs in cloud jersey are beautiful, a unique material and soft to wear. I would love to see some in the triangle style! The purchases are seamless and the products are packaged beautifully. Ha... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I love Hawaa - from their abayas to their hijabs! The spanish sleeve and jersey abayas are my fave! And I just love their hijabs. I've tried jersey hijabs from so many places and nothing compares to H... Se mer

Betygsatt 5 av 5 stjärnor

First time buyer and I've already placed 2 orders in one week. Very quick delivery which helps as a new hijabi trying to get it right and panicking a bit! I love that they eo shorter sizes I've search... Se mer


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

111 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(111)

29 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing quality

I know quality when I see it and every Hawaa abaya I own. Such amazing quality in every abaya to justify the price. Love every single abaya purchased from here as they just know how to make them! Also absolutely love the fact that all abayas I’ve purchased are wide fit for 50inch compared to other companies who think short girls don’t have any curves!

Always look forward to new collections which guarantees I get a piece or 2.

10 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Such a wonderful company

Such a wonderful company, very fast shipping and the quality is amazing. As a my first purchase of an Abaya, I couldn’t of wished for better. All the best to Daniella and Farukh, and baarakaAllah u fikoum

7 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sent a faulty item then ignored.

Sent a faulty item. Reached out to them, and was offered a solution instead of a refund. Days have now passed, the solution hasn’t been followed through and they are not answering my emails.

Highly disappointed. Won’t shop here again.

29 november 2024
Omdöme utan inbjudan
Logotyp för HAWAA

Svar från HAWAA

Salaam, I am really sorry you haven’t recieved a response yet! The item was defective unfortunately and we have provided a full refund as requested. Really sorry for the delay in response but we’ve had a big backlog due to the Black Friday rush. InshAllah we will try our best to make improvements and make our communication faster and more clear in the future. Thank you so much for you patience and we do hope you shop with us again

Regards

Farukh

Betygsatt 5 av 5 stjärnor

Ordered for the first time and really happy with quality and pricing

Ordered for the first time and really happy with the service . I have received my order in 3-4 days with regular updates about the parcel. The quality of the abaya is great .I have not worn them or washed them but they feel luxurious and the similar abayas are around £90 on different stores. Good quality and reasonable pricing. Planning to order their winter collection soon .Order without any hesitation you won’t be disappointed.

22 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful Abaya

Beautiful Abaya. Fast Delivery and Owners who seem to value the quality and service of their products to ensure that customers have a lovely experience which is so nice to see!

19 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing abayas x

Such good quality, lovely abayas! May Allah SWT bless your buisness and allow it to continue to succeed and grow! Ameen

Jazakallah khair x

1 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I haven't receiver my refund this is…

I haven't receiver my refund this is disgraceful robnax

I have ordered and due to bigger abaya and the scarf being a different size I have. Contacted I have contacted them on several occasions where they have not responded. I also have tried emailing them still no refund issued. Its now been 3 weeks and I have had no response.

I am very disappointed and very angry I need you to refund my moneys the bank will be taking action if this is not done in the next 3 working days disgraceful never ordering again from this website very very disappointed ☹️

30 oktober 2024
Omdöme utan inbjudan
Logotyp för HAWAA

Svar från HAWAA

Salaam, I am really sorry you’ve had a bad experience from us that isn’t acceptable at all. I have searched your name on our email and I cannot find any order or emails relating to the name you have provided. Please could you inform me of your order number so that we can resolve this ASAP! Returns are automated and should be done within 7 working days. Please feel free to email me personally at farukh@hawaaclothing.com and I can deal with this immediately once I have the relevant information inshallah

Betygsatt 5 av 5 stjärnor

Support this business!!!

5 stars! Amazing quality, customer service and shipment time was great. Will be purchasing from you again. Love everything about the brand and the personalised touches.

28 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I bought the rain coat after waiting…

I bought the rain coat after waiting for it to come back in stock. I got the khaki one, it arrived so quickly I was shocked.

The quality, tailoring and craftsmanship are next to none. The attention to detail.

If you are a hijabi looking for a raincoat, don’t think twice, buy it whilst it’s in stock.

26 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

LOVE

such a well made and warm coat i feel like it’ll be so great for autumn and can easily layer for winter too!! I’m 5’6 and usually wear S-M and the 56 runs full length on me and is modest but still flattering !

28 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honestly obsessed with Hawaa Clothing

Honestly obsessed with Hawaa Clothing. Bought the new raincoat but then changed my mind on colour and size. The team were so helpful! Changed it for me without any fuss. I buy pretty much most of their stuff and always get compliments.

Please can Hawaa clothing create some satin luxe abayas in new colours. My fave 😍

28 oktober 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Brown outerwear abaya coat

Nice dark brown abaya coat.

The description said it was 100% quality material, but unfortunately, it has bobbles. The price is expensive 🤔 and not good value for money.

It looks more like a simple abaya coat, which should be priced around £25. To be honest, it resembles more of a pajama-style gown with a belt.

When I received it, it looked like a used coat, and I also noticed some loose threads.

Personally, I would not recommend purchasing this abaya outerwear.

On the positive side, delivery was fast. Thank you.

23 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

#55137

Lovely, silky soft abaya and speedy dispatch. Size 58 looked really long (I’m 5’7’’) but fits perfectly! An excellent experience overall :) Definitely recommended!

25 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing Abayas, full coverage and size was perfect. Great customer service.

Having never bought an abaya online I was a little worried about sizes. However I bought 6 Abayas in total (2 ladies and 4 children's) all fit perfectly, material is very luxurious, and I cannot wait to wear them when I go for Umrah in sha Allah. I did have an issue with one but Erum was very helpful and we found a solution right away. The customer service was impeccable.

26 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Paypal claim required to get postage refunded

Item was fine, wrong size though so I attempted an exchange. A few days later I was surprised to receive a partial refund - excluding postage.
After several back and forth emails in which I was told that the company doesn't refund postage costs (which contravenes the consumer rights act 2015), I opened a PayPal claim in order to finally receive the refund for postage.
I can see I'm not the only one who's had similar issues with returns. Perhaps the company needs to do some internal training on the law regarding distance selling.

24 september 2024
Omdöme utan inbjudan
Logotyp för HAWAA

Svar från HAWAA


Salaam,

I’m really sorry you were disappointed in your experience with us.

Our refund policy is clear regarding postage fees however if this is something that isn’t complaint we will make sure to check this internally and make any required changes.

In regards to the PayPal we are not aware of any issues there we simply responded to your email enquiries.

Thank you for bringing it to our attention and I hope we can provide a happier experience for you next time inshallah

May Allah forgive us for any of our shortcomings

Regards

Farukh

Betygsatt 5 av 5 stjärnor

Beautiful and Affordable

The hijabs are beyond beautiful and affordable!! They arrive really quickly and in perfect condition :) I now have 5 of their modal hijabs and can’t wait to continue to grow my collection with them.
- Zainab

20 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Qamar open abaya in blue

Qamar open abaya in blue -
Absolutely loved the material. Such a beautifully comfortable yet elegant abaya this is to wear up or down. It’s actually perfect for any occasion 😍

13 september 2024
Omdöme utan inbjudan

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