Harvey Norman Ireland - Naas Omdömen 

760
TrustScore 4.5 av 5

4,5

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I got fantastic customer service from Bhishmd this evening and I was able to communicate easily with this gentleman. He was very helpful and easy to understand. So I don’t usually give my opinio... Se mer

Betygsatt 5 av 5 stjärnor

In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... Se mer

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Betygsatt 1 av 5 stjärnor

The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. Sovrumsmöbler
  3. Mobiltelefoner
  4. Datoraffär
  5. Heminredningsaffär
  6. Butik med tvättmaskiner och torktumlare

Om Harvey Norman Ireland - Naas

Skrivet av företaget

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Skrivet av företaget

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Kontaktuppgifter

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Irland

  • 045 907700

4,5

Utmärkt

TrustScore 4.5 av 5

760 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(760)

9 063 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service, click and collect was really fast in & out in a few minutes. I use harveynorman.ie for all my electrical appliances, if theres a problem with anything they'll help you out fantastic service

27 mars 2026
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Nigel,

We're happy to hear that our click and collect service was fast and efficient for you. We appreciate you choosing us for your electrical appliances and that you find our service helpful. Thank you for your positive feedback!

Kind Regards,
James

Betygsatt 2 av 5 stjärnor

Click and collect in Naas

Click snd collect in Naas, despite getting an email to say it was ready for collection, I had to wait half an hour.

25 mars 2026
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Sandra,

We regret the delay you experienced with your click and collect order in Naas. We appreciate your feedback and we'll investigate how to improve our service.

Kind Regards,
Kevin

Betygsatt 3 av 5 stjärnor

I bought watch online with shop…

I bought watch online with shop collection but I didnt receive an email confirmation

22 mars 2026
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi there,

We are sorry you did not receive an email confirmation for your watch purchase. We will investigate this missing notification right away.

Kind Regards,
Kevin

Betygsatt 5 av 5 stjärnor

Really pleasant and very efficient.

Really pleasant and very efficient.

23 mars 2026
Omdöme utan inbjudan
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Vanessa,

We appreciate you sharing your experience with us. We are so happy to learn that you found our services pleasant and efficient!

Kind Regards,
Kevin

Betygsatt 5 av 5 stjärnor

Lads who delivered could not do enough…

Lads who delivered could not do enough for us ..Excellent workers

19 mars 2026
Omdöme utan inbjudan
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Oliver,

We're happy to hear that the delivery team went above and beyond. Thank you for acknowledging their excellent work; we appreciate your feedback!

Kind Regards,
Kevin

Betygsatt 4 av 5 stjärnor

Fast dispatch

The product i ordered was packed and dispatched very quickly, the next day and i do appreciate that.

13 mars 2026
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Desmond,

We appreciate you sharing your feedback and we're happy to hear that the product was packed and dispatched to you very quickly the next day!

Kind Regards,
Kevin

Betygsatt 5 av 5 stjärnor

Lovely staff ❤

Lovely staff, super helpful and kind, my daughter loves the balloons ❤ Lots of quality items. Top notch!

2 mars 2026
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Pedro,

We're happy to hear that our staff was helpful and kind! It's great your daughter loves the balloons and that you found quality items. Thanks for your top-notch feedback!

Kind Regards,
Kevin

Betygsatt 5 av 5 stjärnor

Ben and Ivor were very friendly and…

Ben and Ivor were very friendly and helpful.

16 mars 2026
Omdöme utan inbjudan
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Sinead,

We appreciate you sharing your experience with us. We're so glad to hear about the friendly and helpful service you received.

Kind Regards,
James

Betygsatt 5 av 5 stjärnor

The customer service has been excellent…

The customer service has been excellent from the moment I booked the delivery. Neil, Stephen, and Dave—who returned to complete the washing machine installation—were fantastic. They coordinated everything smoothly and genuinely helped me throughout the process. Prices may vary between shops, but experiences like this truly make the difference when deciding where to shop again.

16 mars 2026
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Carolina,

We appreciate you sharing your experience. We're happy to hear that you received excellent customer service and that the team were able to help you throughout the entire process.

Kind Regards,
James

Betygsatt 5 av 5 stjärnor

The furniture was the perfect size for…

The furniture was the perfect size for what I wanted

6 mars 2026
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi David,

We're happy to hear that our furniture met your needs perfectly. Thank you for sharing your positive experience with us!

Kind Regards,
Kevin

Betygsatt 5 av 5 stjärnor

Very pleased !

Very nice yo deal with and fast services 👌

12 mars 2026
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Suciu,

We appreciate you taking the time to leave this review. We're delighted you were happy with the service you received.

Kind Regards,
James

Betygsatt 5 av 5 stjärnor

Realiable and efficient

Realiable and efficient, on time and in the time frane promised for delivery, thank you.

Always a pleasure dealing with the staff in naas store, worth the drive.

3 mars 2026
Omdöme utan inbjudan
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Angel,

We appreciate you taking the time to share your feedback. We're happy to hear that you find our delivery service reliable and efficient and that you enjoy dealing with our staff.

Kind Regards,
James

Betygsatt 5 av 5 stjärnor

Thomas is the best!

We have recently had a dishwasher delivered and installed, as well as an American fridge freezer delivered. Lucky for us, Thomas was assigned on both occasions which meant we (and our dog) were met with the friendliest interaction and best service. Our home and new products were treated with the greatest of care. Thomas gave us all the relevant info needed in relation to our appliances and support and we are super happy. Delivery was also really fast. Thank you Thomas and Team!

11 mars 2026
Omdöme utan inbjudan
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Melissa,

We're happy to hear that you had a positive delivery and installation experience with your new appliances. We appreciate your kind words regarding the team's friendly interaction, care, and helpfulness. Thank you for your feedback!

Kind Regards,
James

Betygsatt 3 av 5 stjärnor

Had to wait a very long time to get…

Had to wait a very long time to get west I ordered online

4 mars 2026
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi David,

We regret that your online order took longer than expected. We'll review our processes to improve our service. Thanks for your feedback.

Many thanks,
Katie.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent communication, arrived earlier than expected, put the new dryer in the kitchen where we wanted it, played with the dog, and took the old dryer away. checked all the paperwork to make sure all was good. Very polite and courteous

7 mars 2026
Omdöme utan inbjudan
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Graham,

We're happy to hear that you received excellent communication and an early delivery! It's great to know the new dryer was placed where you wanted it and the old one was taken away. Thank you for your positive feedback regarding our team's polite and courteous service.

Many thanks,
Katie.

Betygsatt 5 av 5 stjärnor

Were good and on time

3 mars 2026
Omdöme utan inbjudan
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi there,

We appreciate you taking the time to share your positive experience; we are so happy to hear that our service was punctual and satisfactory.

Kind Regards,
James

Betygsatt 1 av 5 stjärnor

Waiting 3 Months on my Oven

I ordered and paid for an oven in December and received notification that due to issues in the warehouse, there would be a 14 day delay. The reason I ordered an oven was because the previous one no longer worked. So, I waited through 14 days and after not getting any further updates, I contacted them to ask for an update. I received a reply that the item was still out of stock, this was the first time I’d been notified that the item was out of stock and they would contact me when it was back in stock. Had I been informed it was out of stock when I ordered, I would have ordered a different one or gone to another retailer. Last week I received notice that my oven would be delivered this week. The delivery went smoothly, but I’m still not happy waiting almost 3 months on my oven with no contact that wasn’t initiated by me, bar the initial message of a 14 day delay.

22 december 2025
Omdöme utan inbjudan
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi there,

We regret to hear about the issues you experienced with your oven order. We apologise for the delay and lack of communication regarding the stock availability. We'll review our processes with the relevant teams to prevent similar situations. Thank you for bringing this to our attention.

Kind Regards,
James

Betygsatt 5 av 5 stjärnor

The delivery team were very punctual …

The delivery team were very punctual efficient and friendly.

Thanks so much

3 mars 2026
Omdöme utan inbjudan
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi there,

We appreciate you taking the time to share your feedback. We're so glad to hear that our delivery team was punctual, efficient, and friendly!

Kind Regards,
James

Betygsatt 5 av 5 stjärnor
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi there,

We're happy to hear that you found our service smooth and efficient. Thank you for your positive feedback; we appreciate it.

Kind Regards,
Kevin

Betygsatt 1 av 5 stjärnor

Buyer Beware

Very negative experience in the Naas store

Had to return an expensive Coffee Machine 3 Months old.Naas store Manager was very rude and insisted it would have to be sent off to be assessed for 'customer misuse'. I tried to discuss my Consumer Protection rights and was told that my rights did not outweigh theirs !

A complaint has been made and is being dealt with internally apparently. If there is a manufacturing fault with the product the matter can be resolved ? Go figure

Purchase with this company at your own risk because you will be put through the ringer if anything goes wrong with it. So now I'm stuck without a machine until they can see if I broke it myself ! If surprise surprise this is what they determine, I will have to pursue this further by other means for redress.

Buy from somewhere else where you might receive better customer service and the presumption of honesty. If you bring a product back that stopped working after 3 months, then it's not fit for purpose.

27 februari 2026
Omdöme utan inbjudan
Logotyp för Harvey Norman Ireland - Naas

Svar från Harvey Norman Ireland - Naas

Hi Lisa C,

We appreciate you bringing this to our attention. We're sorry your experience at the Naas store fell short of expectations regarding the coffee machine return. We aim to treat all customers fairly and respectfully. We're looking into the matter to ensure a better resolution. Thank you for your patience.

Kind Regards,
Kevin

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