HSC is really helpful and professional. Have had a lot of routine dealings with them (MOT, service etc) and they really helped when we needed some damage to our car sorted via a third party's insuranc... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First time visit with my cherished Smart Car and I was certainly not disappointed. Had an annual service as well as a couple of specifics and all went well. Service reception was well organised, thoro... Se mer
Car needed M.O.T and service , easy to book appointment, welcomed on arrival , kept updated on progress and any required work , clear description of costs involved , and work completed in good time .... Se mer
Always use this place for servicing. Reasonable prices and friendly service. Had to pop in for a small issue with the car but no problem in dealing with me quickly and reasonably.
Företagsinformation
Skrivet av företaget
Harrow Service Centre is an independent Approved Bosch Service and Repair Centre, established for over twenty-five years and located on the A404 Pinner Road, behind the Shell Petrol Station and within walking distance from Harrow Town Centre. We are an active member of Trust My Garage (Independent Garage Association), a nationally recognised customer assurance association. We have over 600+ reviews on Trust My Garage and over 800+ reviews on Google, the most reviews in a 10 miles radius from HA1 4EU. We are proud to have been shortlisted as a finalist at the British Independent Garage of the Year Awards 2022 hosted by Independent Garage Association at The British Motor Show in August at Farnborough International Expo Centre dedicated to recognising Britain’s garages and showcasing their outstanding skills, passion, and innovation. It is a consumer code that acts as a badge of quality for the independent sector, and is a recognised brand that customers know they can trust. We work to Trading Standards Institute approved code which ensures peace of mind.
Kontaktuppgifter
103-105 Pinner Road, HA1 4EU, Harrow, Storbritannien
- 020 8863 0760
- info@harrowservice.co.uk
- harrowservice.co.uk
4,9
Utmärkt
338 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Professional and honest service
Professional and honest service - thank you!
3 januari 2023
Omdöme utan inbjudan
Svar från Harrow Service Centre
Hi Keval, Thank you for leaving us a wonderful review. We highly value your feedback and look forward to helping you again in the future. Many Thanks - Team HSC
I have had good experience in past…
I have had good experience with this garage in past and really friendly staff but recent experience has been disappointing - they are so busy that this required follow-ups for quotes, I have called 3-4 times in December for clutch and so far no one has provided this. Sent an email during Christmas holiday and got a quick response for quote on other service (engine and break oil) however this is significantly higher than BMW (Barons) so have gone with BMW this time.
Looking forward to have my other car serviced with you in future.
Note: I have email confirmation on what BMW is covering in the price, which is same as HSC. (This has been confirmed and acknowledged by them over the email and phone).
3 januari 2023
Omdöme utan inbjudan
Svar från Harrow Service Centre
Thank you for taking your time leaving a review. We are sorry to have disappointed you. Your first email was sent to us on 31st December at 11:12. As you may be aware we were closed until 3rd January & our response was sent to you on 3rd January at 10:26. We are surprised to see your concern about follow ups. We have also been in touch with BMW and as to no surprise you cannot get a full service with oil filter, air filter, pollen filter & high-powered spark plugs replaced for the quote of £293 inc VAT as per your email. BMW Genuine parts alone come to £170 + VAT, this does not include the labour for the service or spark plugs & also doesn’t include the cost of oil which is also approx £18 + VAT per litre.
Very expensive and rubbish service so…
Very expensive and rubbish service so far i have ever received in my life.
Pravin is rude and he has no manner how to talk to customer.
All the time keep saying simple english and go to lawyer and citizen advice bureau.
First check you invoice and understand your simple english then tell to customer.
Please do not write anything in invoice if you can not promise in future.
Eventhough they are bagging for review sendig 3times same email for review.
20 september 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Hi Krunal,
Firstly, thank you for your time in writing such a detailed review.
Sorry to have disappointed you, you visited us on Saturday 10th December around 08:15 without an appointment due to a smell from rear right of the vehicle, we kindly inspected the vehicle in your presence and showed you what was the problem which was the rear right brake caliper cable had internally worn and required replacement as noted on your last visit on September 21st September.
You called this morning Monday 12th December asking us to look at the work we have performed as you had the worn brake caliper cable disconnected by your friend on Sunday11th December and there was still a smell from rear right after some time of driving. At this point you mentioned that your friend has confirmed that he didn’t find anything wrong with the brake disc and brake caliper we fitted.
We informed you that we would happily check the vehicle on Thursday 15th December and if the work we performed was all in order you will be charged for our time, where you insisted, we should check it for free of charge where this was done on Saturday 10th December.
We hope you have achieved the peace of mind by posting a negative review when we did the best we can for you.
Excellent service
These guys performed an oil and filter change interim service on my 2 year old BMW 3-series. Very professional to deal with and over 30% cheaper than the price I was quoted by BMW main dealer. Will be using in future.
30 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Hi Paul, Thank you for you wonderful review. We are very pleased to hear that you had a good experience with us and look forward to servicing you again in the future. Warm Regards - Team HSC
I have used HSC for over 20 years and…
I have used HSC for over 20 years and my regular Customer Service agent, Khushal Varsani is fantastic. He is great at his job and keeps me updated at all times with regard to the progress on my vehicle. He is friendly, enthuastic and goes the extra mile as well as having exceptionally high levels of customer service skills. Well done to Kushal
17 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Thank you for taking the time to share your experience with us and your valuable custom over the years. Team HSC.
As usual quick and courteous service…
As usual quick and courteous service easy to book and use.
21 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Hi Martin, Thank you for using HSC for your servicing needs. Look forward to helping you in the future. Team HSC.
Smooth and Fast
Everything went smoothly and quickly. Kush was the one keeping me informed and explaining the process of my broken clutch. He was constantly updating the process and got my car back on the road sooner than expected.
22 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Hi . Thanks for your custom and the team at HSC look forward to helping you again in the future
Very good all round service and workmanship!!
First time using HSC for my Porsche, usually give to main dealer but given the difference in price for changing brakes and cylinders I thought I would try a local accredited garage. Very happy with the whole experience from initial enquiry, booking of car in, quality of work and then timely return of my car, Khush in customer services was especially helpful, and to top it off my car had been cleaned to professional standard. Highly recommended.
16 oktober 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
We value your custom and appreciate the kind words. Look forward to helping you again. Team HSC
Service always good.
24 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Thank you for taking the time to share your experience with us and your valuable custom over the years. Team HSC.
very good service and good in value of…
very good service and good in value of monies & welcome , excellent staff
21 juli 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Thank you for taking the time to share your experience with us and your valuable custom over the years. Team HSC
Above and Beyond
The team went above and beyond, they were very helpful and accommodating.
I had a warning light come up on my dashboard. With no appointment, I pulled into their garage. These guys were very helpful, put me at ease, check out the issue, topped me up and sent me on my way.
Flawless experience, highly recommended.
9 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Hi Sheldon, Thank you for your custom and taking the time to share your experience with us. Team HSC.
Fast efficient service.
19 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Thank you for taking the time to share your review. Really appreciated. Team HSC.
Using Harrow Service Centre
The Service Centre staff were very helpful and patient in helping diagnose the problem with my car and rectifying it very promptly. I will certain use them again and go back regularly for my annual service and MOT
17 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Hi George, Thank you for your custom and taking the time to share your kind words. Team HSC
Major service and MOT
Fast, excellent technical work, excellent service
16 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
We value your custom and appreciate the kind words. Look forward to helping you again. Team HSC.
Great
Great, fast service. Friendly staff, who got the work done quickly and efficiently.
12 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Team HSC.
Excellent service and friendly staff
8 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Hi, Thank you for your custom and taking the time to share your experience with us. Team HSC.
Excellent pick up and drop off by…
Excellent pick up and drop off by Claudia.
Kept me up to date with work to be done.
Car came back clean and all work well done and documented.
7 november 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Hi Amritpaul, Thank you for your custom and taking the time to share your kind words. Team HSC
Long term satisfied customer.
I have taken my family's cars to Harrow Service Centre for well over twenty years. I have always found the team there to be helpful and polite in the way they have looked after us. Moreover they have always been very thorough and competent in their work.
Having tried other garages prior to discovering HSC and always having had reason to feel unsure of the finished work, I have only ever felt reassured and satisfied that the team at HSC have done a good job.
I can strongly recommend them with confidence.
22 september 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Hi, Thank you for your custom and taking the time to leave us such great feedback. Team HSC
Thanks Harrow Service Centre!
Harrow Service Centre is amazing! I’ve been going there for years and they always do a fantastic job! Thanks everyone!
12 oktober 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Hi Roxanna. Thank you for taking time to leave us such great feedback. Team HSC
Service
Great experience all the way!I really recommend this place!
14 oktober 2022
Omdöme utan inbjudan
Svar från Harrow Service Centre
Thank you for your custom and appreciate your kind words. Team HSC
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