Best Turbos Omdömen 70

My Volvo V40 has turbo issues, evident from engine error code and high oil consumption. My local garage mechanic suggested to take it to a turbo expert for a fix. Called best turbos, excellent response and provided shorter lead time. There were good follow-ups in the meanwhile. Was very impressed with with the service at the beginning. When I listed the diagnostics done already, I was told a free diagnostic will be done on thier side to confirm the issue and the repair will start only after checking in with me. All good, so far. Left my car with them, told the diagnostics will take 5h, so started a 40 mile journey back home. Got a call back in the evening, giving me a shock saying my car has 'twin turbo' Additionally, the fault is not apparent, so wanted to do a 'bench test', stripping the turbo to components for further investigation. At this point, I was quoted 2x1600= £3200 for investigation and repair. Its a point of no return.
I got suspicious and called off the repair. Immediately slapped with a £80 charge for diagnostics, which was originally told free. The diagnostic gave me no new information that I didn't know already because it's a OBD check (which took them 5h).
Day 2 went for collecting my car, confronted them on the twin turbo claim. They argued that's what the system said, when I asked for the turbo serial number, they admitted it's a single turbo but argued it's the software fault and not theirs. I empathize with other reviewers, folks in best turbo like to argue and not admitting the fault. All this time didn't even bother to physically look under the bonnet to see what's wrong or even knowing the turbo type. I was frustrated, obviously, but kept my calm and made logical debate which was criticized sharply as showing attitude. I wasted 2 full days commuting 40 miles each trip to the garage and spent £80 for absolute nothing, while they couldn't even tolerate my basic questions.
The suffering did not stop there, on returning home, I found out the engine cover was missing. Contacted them, didn't recieve the swift response this time. Went in person to collect the cover. In summary, did 240 miles trip across 3 days, spent £80 and wasted 3 days for nothing. After reading other reviews, I'm feeling fortunate and made the right call.

Had been to two other garages- before taking my car here- where they diagnosed the boost pipe and turbo, both of which were changed and my car is great now. Rajne on customer services kept me updated with regular communication and was very friendly and extremely professional. Would highly recommend this specialist garage and am so pleased to have my car working beautifully again.

Called them twice to make sure they had my turbo in stock i was told by a member of staff that they have 2 of these units in stock, called again in the evening to arrange a collection for the morning, my guy turns up there only to be told they got none, on top of that they feed you rubbish like we sold one at 5 pm and the other at 5;30pm, maybe true if the turbo was for a popular model i was fitting one on a fiat qubo 1.3 d. counter staff need to be educated and bought up to speed.
Your member of staff did not say i had to reserve the unit otherwise i would of done!!! the other owners were much more helpful and understanding

Great helpful friendly service. Kept in touch via What's App regarding problem and costings.
Fast and always there to help.
Definitely use again and again
Kev

Friendly and prompt service. No problems found with my turbo but nice to get a clean bill of health.

I can’t recommend Best Turbos in Oldbury highly enough. My car needed a turbo replacement, and from the very start they stood out with a competitive quote, clear communication, and a quick booking process. The team was incredibly thorough with the work — they provided detailed video footage and a full breakdown of the replacement, as well as the fault diagnosis, which gave me complete confidence in the job they were doing.

Even after the turbo replacement, my car developed other unrelated issues, and I’ve been back and forth while those were investigated. Throughout all of it, the team at Best Turbos have been nothing short of fantastic. Their willingness to help, their patience, and their genuine care for their customers really sets them apart.

Communication has been easy every step of the way, and the whole team is extremely knowledgeable and friendly. It’s clear they really want the best for their customers.

Although I have to travel quite a distance to get to Best Turbos, I will be doing it again in the future for any work I need going forward.

Firma mnie zawiodła. Jeżeli rura od turbosprężarki ci spadnie i nie masz mocy, to założą ci ją, rozwiązując problem, a potem wypiaskują ci starą turbosprężarkę aby wyglądała jak nowa, wymienią ci filtry i wleją nowy olej. To się nazywa regeneracja turbosprężarki....tylko że dobrej.

For two Turbos offer for my range Rover sport one turbo is okay second turbo has been on the car for 10 mile chuck it sent it back second one done 20 mile so just on one side I’ve had two Turbos and still waiting to sort out the third time But as a company they don’t phone their customers back been going on since October 24 now in January 25 still not sorted

Took my van in as was in limp mode , they did a full diagnostic on my van and gave me a 2 sheet list of problems , told me my turbo was seized but they could replace it for £960 ,,, luckily I took my van elsewhere to have it checked ,,, turned out it was the wire to th turbo pressure sensor,, cost me £30 for a new wire ,,
DO NOT TRUST THESE PEOPLE , THEY ARE SCAMMERS

Wouldn't use them again charged way over the top for repairing my car and won't give me the car all because a customer before me didn't pay so thay take it out on me I work 6 days week and I'm the bad one now thay trying to sell my car as thay say it's been abandoned joke but charger me over £4000 for repairing my BMW so every one keep away from Telford Turbos on halesfield 24 didn't wany to give a star so I is more than then deserved

I called these guys because the turbo in my Vivaro died. They booked me in on a Tuesday and I brought the van in on Monday evening. I was told it would take 4-6 business days so I was ready for being without my van for a while. On Thursday morning I got a call to tell me that the van was ready! They had managed to refurbish the turbo and do all the tests in that time. I was very happy. Maciej was my point of contact and his service was great! He made sure everything was like promised and kept me updated on the process.

BMW M3 F80 turbo wastegate fixed to perfection.

Big thank you to best turbo for dealing with my warranty company and diagnostic of my vehicle fault, great honest service would highly recommend.

Overall they were great and did a decent job. They kept my car for a few days as they had to complete a diagnosis to understand the failure reasons.

Best Turbos replaced the turbocharger on my 2016 Volvo XC60, and the difference is night and day. The car had been sluggish for a while, but now it's back to its powerful self. The team was professional, the work was done quickly, and the pricing was very reasonable. I highly recommend Best Turbos for anyone in need of turbo repairs or replacements.

Took my 2017 Range Rover Sport to Best Turbos after noticing some performance issues and unusual noises from the turbo. The team quickly identified the problem and replaced the faulty turbocharger. The car is now running beautifully, and the whole experience was hassle free. very professional and reliable service!

Car died and was stuck for answers to my problem took the car to Audi and they wanted silly amounts of money to diagnose with a turbo fault so got in touch with the lads from best turbos as they were 10 mins down the road from me and they told me to bring it in for an inspection they let me know within the hour and quoted me half the price of the dealer I was very happy with the outcome and would recommend best turbos any day also pleased with the 2 year warranty provided.

I had the turbocharger on my 2012 Mercedes Benz C-Class replaced at Best Turbos, and the experience was flawless. The team was very Knowledgeable and kept me informed every step of the way. After the repair, my car's performance was noticeably improved, and it's been running perfectly ever since. Five for their excellent service.