MaJo worked very fast,friendly, correct and with great ideas. We had, so far, only a great experience with her. She answered all our requests, questions to pur full satisfaction The booking proce... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Working with Nicolas has been a pleasure. He’s very prompt with responses, detailed oriented ( which makes such a difference when putting together a month long trip for 5 adults) & so cordial & easy... Se mer
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We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... Se mer
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I've had a great experience with Happy Gringo, specifically with Jacky. She's been very quick to respond with thorough answers to any question I have. I'd heard great things about Happy Gringo in trav... Se mer
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Företagsinformation
Om Happy Gringo Travel
Skrivet av företaget
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
Kontaktuppgifter
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , Ecuador
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4,9
Utmärkt
637 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nico was friendly and helpful
Nico was friendly and helpful. He responded quickly to questions.
2 december 2025
Svar från Happy Gringo Travel
Thank you for your review! We’re so pleased to hear that Nico’s friendliness and quick responses made your experience a positive one. We’re always here to help with any questions you may have!
Jonathan was very responsive
Jonathan was very responsive. Had great suggestions and helped us find the best cruise to fit our needs
2 december 2025
Svar från Happy Gringo Travel
Thank you so much for your review! We’re delighted to hear that Jonathan’s responsiveness and suggestions helped you find the perfect cruise to match your needs. We truly appreciate your feedback and are always here to assist with anything you may need next!
Highly recommend this company
Nico, our agent with Happy Gringo, from start to finish was extremely helpful in planning our Galapagos cruise. We followed his advice and were very happy with the cruise we selected. He even provided information on travel issues not related to the cruise. He also effectively problem solved to our satisfaction an issue that came up unexpectedly. I recommend going with this company, they are trustworthy, knowledgeable and customer focussed.
18 november 2025
Svar från Happy Gringo Travel
Thank you so much for your wonderful review! Your trust means a lot to us, and we truly appreciate your recommendation. We’re here anytime you need us and look forward to helping with future adventures!
Nico made everything so easy
Nico made everything so easy, and was very communicative.
24 november 2025
Svar från Happy Gringo Travel
Thank you for your review! We’re so glad to hear that Nico made everything easy and kept communication clear throughout the process. We appreciate your feedback and are always here to help with anything you need!
Professional Customer Service at Happy Gringo!
Jacky at Happy Gringo assisted me with planning our trip. The planning went smoothly and her customer service was excellent! We haven't taken our trip yet, which is in 2026, but am very pleased with the process so far.
24 november 2025
Svar från Happy Gringo Travel
Thank you so much for your kind review! We’re delighted to hear that Jacky provided excellent support and helped make the planning process smooth and enjoyable. We’ll be here every step of the way to ensure everything continues to go perfectly!
THE BEST
Jacky was wonderfully responsive to our inquires and truly made the planning process a breeze. We are so looking forward to this customized tour !
24 november 2025
Svar från Happy Gringo Travel
Thank you so much for your wonderful review! We’re thrilled to hear that Jacky’s responsiveness helped make the planning process smooth and enjoyable. We’re just as excited for you to experience your customized tour, and we can’t wait to bring it to life for you!
Was clear and responsive to my…
Was clear and responsive to my questions without ambiguity. Made the whole process stress free.
19 november 2025
Svar från Happy Gringo Travel
Thank you so much for your kind words! We’re glad we were able to provide clear, responsive support and make the whole process stress-free for you. If you need anything in the future, we’re always here to help!
Jacky has been a wonderfully responsive…
Jacky has been a wonderfully responsive consultant. She arranged a call and we discussed my requirements. She put together a great itinerary and was happy to update it until I got exactly what I wanted. Her recommendations of accommodation and travel were excellent.
19 november 2025
Svar från Happy Gringo Travel
Thank you for your kind words! We’re thrilled to hear that the itinerary met your needs and that the recommendations for accommodations and travel were helpful. Providing responsive and personalized support is always our goal, and we’re glad we could make your planning experience smooth and enjoyable!
She made me feel confident and…
She made me feel confident and comfortable and reassured me a lot that this wasn’t a scam. I was so nervous and she didn’t make me feel bad for triple checking many times before booking
19 november 2025
Svar från Happy Gringo Travel
Thank you for sharing your experience! We’re so glad to hear that you felt confident, comfortable, and reassured throughout the booking process. We completely understand how important it is to feel secure, and we’re happy we could support you every step of the way. Your trust means a lot to us!
Nico has been extremely helpful in…
Nico has been extremely helpful in guiding us through the trip planning. Quick to respond.
10 november 2025
Svar från Happy Gringo Travel
Thank you for your feedback! We’re delighted to hear that Nico was able to guide you through your trip planning and respond quickly. We appreciate your kind words and look forward to helping make your trip a memorable one!
Trustworthy company
Jonathan is a very helpful staff he always fully satisfied our requests.
10 november 2025
Svar från Happy Gringo Travel
Thank you for your kind feedback! We’re glad to hear that Jonathan was able to assist you and meet all your requests. Your trust and satisfaction mean a lot to us, and we look forward to continuing to provide excellent service!
I must say that I'm very happy with the…
I must say that I'm very happy with the booking with Happy Gringo. The booking process went very smooth and they could manage to meet all our requests so far.
Both Daniela and Jacky were very helpful, they reacted fast and they were very kind too. We are very looking forward to travel to Galapagos.
10 november 2025
Svar från Happy Gringo Travel
Thank you so much for your kind words! We’re thrilled to hear that your booking experience with Happy Gringo was smooth and that Daniela and Jackie were helpful and responsive. We can’t wait for you to enjoy your upcoming trip to the Galapagos—it’s going to be an unforgettable adventure!
Ecuador with Happy Gringo
I just came back from a trip to Ecuador that was arranged by Happy Gringo. Everything was very very well organized, David did a great job on this, and the local experiences were all great. I very much recommend this company for your travel plans.
31 oktober 2025
Svar från Happy Gringo Travel
Thank you so much for your wonderful review! We’re thrilled to hear that your trip to Ecuador was well-organized and that David and our local experiences made it memorable. Your recommendation means a lot to us, and we look forward to helping you plan your next adventure!
Great communication and very efficient.
29 oktober 2025
Svar från Happy Gringo Travel
Thank you for your kind feedback! We’re thrilled to hear that you found our communication clear and our service efficient. Your satisfaction means a lot to us!
Svar från Happy Gringo Travel
Thank you for your review! We’re glad to hear that our team was able to respond quickly and provide thorough answers to your questions. If you ever need anything else, we’re here for you!
Informative
Jackie was very helpful and informative. She gave us a few different options to consider, which made our decision easier. It's been a wonderful experience so far!
29 oktober 2025
Svar från Happy Gringo Travel
Thank you so much for your kind words! We’re delighted to hear that Jackie was able to provide helpful information and options to make your decision easier. Knowing that you’ve had a wonderful experience so far truly means a lot to us.
Great service!
20 oktober 2025
Svar från Happy Gringo Travel
Thank you so much for your kind words! We’re thrilled to hear you had a great experience. If you ever need anything in the future, don’t hesitate to reach out — we’re always happy to help!
Excellent Service!
Excellent Service!
Nico was very patient as we went back and forth over our itinerary. He listened to our priorities and found a trip that was perfect for our family.
20 oktober 2025
Svar från Happy Gringo Travel
Thank you so much for your kind words! We’re so glad to hear that Nico took the time to listen and help you find the perfect trip for your family. Your satisfaction means a lot to us. :)
Maria was very helpful in our trip…
Maria was very helpful in our trip planning and responded quickly and knowledgeably about the questions I had. Great service!
20 oktober 2025
Svar från Happy Gringo Travel
Thank you so much for your wonderful feedback! We’re delighted to hear that Majo helped make your trip planning smooth and enjoyable. We’ll be sure to pass along your kind words to her. If you ever need anything or have more questions in the future, please don’t hesitate to reach out. We’re always happy to help!
David listened to our time needs as…
David listened to our time needs as well as our desires for seeing the Galapagos as well as the Amazon and coordinated all that around our budget to plan what looks like an awesome trip. He has been excellent on the follow through.
3 oktober 2025
Svar från Happy Gringo Travel
Hi! :) Thanks so much for your kind words. We're thrilled to hear that David helped design a trip that fits your schedule, budget, and travel dreams. Wishing you an amazing adventure in the Galapagos and Amazon!
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