MaJo worked very fast,friendly, correct and with great ideas. We had, so far, only a great experience with her. She answered all our requests, questions to pur full satisfaction The booking proce... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Working with Nicolas has been a pleasure. He’s very prompt with responses, detailed oriented ( which makes such a difference when putting together a month long trip for 5 adults) & so cordial & easy... Se mer
Företaget har svarat
We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... Se mer
Företaget har svarat
I've had a great experience with Happy Gringo, specifically with Jacky. She's been very quick to respond with thorough answers to any question I have. I'd heard great things about Happy Gringo in trav... Se mer
Företaget har svarat
Företagsinformation
Om Happy Gringo Travel
Skrivet av företaget
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
Kontaktuppgifter
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , Ecuador
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4,9
Utmärkt
637 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jackeline Valarezo was amazing from…
Jackeline Valarezo was amazing from start to finish! Super responsive, detail-oriented, and a joy to work with. She made our whole planning process easy and enjoyable. A total asset to Happy Gringo — highly recommend!
15 september 2025
Svar från Happy Gringo Travel
Hi! Thanks a lot for your wonderful review 😊 We're so happy to hear that Jacky made your planning process smooth and enjoyable. She’ll be thrilled to know her help made such a great impression! thanks for recommending Happy Gringo!
Jacky was wonderful
Jacky was quick in responding on my initial inquiry and provided all the information to make a decision as I was inquiring 2 options. Everything went smoothly and I felt my inquiries were met with answers in a timely manner.
3 oktober 2025
Svar från Happy Gringo Travel
Hi! Thanks so much for your kind feedback 😊 We’re glad to hear that Jacky’s quick responses and helpful info made your planning process easy and smooth. We really appreciate you choosing Happy Gringo!
Jacky was excellent and very helpful!
23 september 2025
Svar från Happy Gringo Travel
Thank you so much for your kind words! We're thrilled to hear that Jacky was able to assist you and make your experience a great one. We’ll be sure to share your feedback with them :)
Can tailor an Ecuador trip to your needs and budget
I enquired about a few different tours in Ecuador and Happy Gringo were the only company that worked around my needs and tailored a trip for a solo traveler.
I feel safe in my travel plans and although more expensive than intended, I feel like I can relax and have all the hard work done for me.
29 september 2025
Svar från Happy Gringo Travel
Hi! Thanks so much for your thoughtful review 😊 We're really happy to hear that our team could tailor your Ecuador trip to fit your needs and make you feel confident about your travel plans.
Jonathan was wonderful to organize our…
Jonathan was wonderful to organize our 5D/4N cruise in the Galapagos. He was super responsive to all my emails and provided all the info needed to book our spots on the ship. Happy Gringo gave us the best price out of 3-4 different agencies we contacted.
3 oktober 2025
Svar från Happy Gringo Travel
Hi! Thanks a lot for your great review 😊 We’re so glad to hear that Jonathan made your Galapagos cruise planning smooth and easy! and that you got the best deal with us!
Helpful, Patient, and Stress-Free Booking!
It’s been a fantastic experience working with David! Just booked our upcoming trip for 2026. He was so patient and helpful, answering all my questions without any pressure, and following up in a timely manner until I was confident to proceed. He listened to what we wanted, provided a range of budget options and made the whole process stress-free. Highly recommend!
3 oktober 2025
Svar från Happy Gringo Travel
Hi! Thank you so much for your kind words 😊 We’re thrilled to hear that David made your booking process stress-free and enjoyable. Can’t wait for you to have an amazing 2026 adventure with Happy Gringo!
Jacky
Jacky was very helpful on the phone and in emails and answered all of my questions in a timely manner.
3 oktober 2025
Svar från Happy Gringo Travel
Hi! Thanks for your feedback 😊 We’re glad to hear that Jacky was helpful and responsive both on the phone and by email. We really appreciate you choosing Happy Gringo!
It was so comforting to a trusted guide…
It was so comforting to a trusted guide when picking options for our honeymoon. Nicola was incredibly helpful!
23 september 2025
Svar från Happy Gringo Travel
Hi! Thanks so much for your lovely review 😊 We’re thrilled that Nicola could help make your honeymoon planning easy and comforting.
Jacky was wonderful in answering our…
Jacky was wonderful in answering our questions promptly and tailoring our trip to our needs and wants.
We are excited for our upcoming journey
29 september 2025
Svar från Happy Gringo Travel
Hi! Thanks so much for your kind words 😊 We’re thrilled that Jacky could help tailor your trip to your needs and answer all your questions promptly. Wishing you an amazing upcoming journey!
Very excited for the trip!
Happy Gringo staff elaborated, very fast, an attractive travel plan according to my expectations!
23 september 2025
Svar från Happy Gringo Travel
Hi! Thanks for your great review 😊 We’re so happy to hear our team created a fast and tailored travel plan that met your expectations. Thank you for choosing Happy Gringo!
Happy Gringo was very efficient in planning the trio for us. They gave us great choices and the best price.
Happy Gringo was very efficient in helping us plan the trip. Jacky was working with us and she replies to our questions within minutes both on WhatsApp and email in spite of us being in different time zones. She gave us a very good price for everything we wanted in the trip.
29 september 2025
Svar från Happy Gringo Travel
Hi! Thanks so much for your kind review 😊 We’re thrilled to hear that Jacky and our team could efficiently plan your trip and answer all your questions quickly. Thank you for choosing Happy Gringo!
Super helpful and nice
Super helpful and nice! As a classic Gen Z phonecall hater, I enjoyed my call with Jonathan :) He had answers about things like wetsuits and bedrooms that I didn't expect him to know off the top of his mind!
8 september 2025
Svar från Happy Gringo Travel
Hi! Thanks so much for your fun review 😊 We’re thrilled to hear that Jonathan could make your call enjoyable and answer all your questions! Once again, thank you for choosing Happy Gringo!
amazing experience
The agent was extremely helpful, great communication. I had specific requests, he jumped on it immediately, made sure that everything is in the itinerary that we dreamed of. This was the easiest booking and the nicest, most accommodating that I have ever done.
29 september 2025
Svar från Happy Gringo Travel
Hi! Thanks so much for your wonderful review 😊 We’re thrilled to hear that our team could make your booking easy, accommodate all your requests, and help create the itinerary of your dreams. Thank you for choosing Happy Gringo!
Very personable service
Very personable service, quick reply with all the information needed and more. The payment process ran smoothly. So far all excellent.
23 september 2025
Svar från Happy Gringo Travel
Thank you for your lovely feedback! We're so glad to hear you had a smooth and positive experience with us. It’s great to know everything has been excellent so far. We're here if you need anything else!
David is the best!
We were very pleased with David and how easy it was to book 3 different tours in the Quito area in late November. We had been looking at various tour companies to arrange private tours with and saw Happy Gringos listed in our Lonely Planet book as one of the best. So far we have not been disappointed with the company.
23 september 2025
Svar från Happy Gringo Travel
Thank you so much for your kind review! It’s wonderful to know you found us through Lonely Planet and that we’ve lived up to your expectations so far. We truly appreciate your trust in Happy Gringo and hope you have an amazing time on your tours!
Jacky did a wonderful job
Jacky did a wonderful job. She responded to emails quickly, customize our trip to our liking, and overall was great at communicating.
23 september 2025
Svar från Happy Gringo Travel
Thank you so much for your kind words! We're so glad to hear that Jacky did a great job customizing your trip and keeping communication clear and prompt. If you ever need help planning another adventure, we’re here for you!
Very responsive and helpful
23 september 2025
Svar från Happy Gringo Travel
Thank you for your kind words! We’re so glad you found our team responsive and helpful. Don’t hesitate to reach out again if you need anything!
Happy Gringo will ensure that you get an amazing Galapagos experience at a reasonable cost!
David put together a customized package according to our dates and interests that will give us an amazing Galapagos experience. He was excellent to work with and the information provided was very detailed and easy to follow. I would highly recommend Happy Gringo. They provide an incredible service at a reasonable price!
17 september 2025
Svar från Happy Gringo Travel
Thank you so much for your wonderful feedback! We truly appreciate your recommendation and look forward to helping you plan another unforgettable adventure someday!
Great service
Quick response time from the agent (Nico) With good recommendations with my limited date availability. Very responsive to all the questions I had even once I was booked. Gracias!
23 september 2025
Svar från Happy Gringo Travel
Thank you so much for your kind words! We're thrilled to hear you had a great experience and that Nico was able to help with quick responses. We'll be sure to pass along your thanks to him! If you ever need assistance again, don’t hesitate to reach out.
Great Service
Jacky was very responsive and even called us outside of normal working hours to ensure we could make informed decisions on our last minute cruise options and tight timeframe.
Really gave us confidence in our final decision.
8 september 2025
Svar från Happy Gringo Travel
Thank you for your kind words! We're so pleased to hear that Jacky’s dedication and responsiveness helped you feel confident in your final decision—especially under a tight timeframe. We hope you had an amazing cruise and look forward to helping with your next adventure!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.