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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Used Happy Bus to and from East Kilbride twice now, first for Punk All Dayer in Bellahouston Park, then For AC/DC in Murrayfield. Both times easy enough to navigate, the busses after the gigs are all... Se mer

Betygsatt 1 av 5 stjärnor

Had to walk miles after oasis to get the bus only to be told me and my friend couldn't get on because there were no seats!!! Pointed out there was 1 empty seat and 1 seat with a happy bus employee on... Se mer

Betygsatt 1 av 5 stjärnor

The bus was not at the agreed location, forcing us to walk back and forth for miles. The bus was on a random side street. I told a member of the happy bus team that the company was logistically broken... Se mer

Betygsatt 4 av 5 stjärnor

Was so worried about happy bus after reading recent reviews about people’s experiences. It was quite chaotic at the bus station and the queue system didn’t make sense to us. Queues were divided and pe... Se mer

Företagsinformation


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

64 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Glasgow shuttle bus

I can only talk about Glasgow shuttle bus services they ran for Green Day gig. I would highly recommend if you going to gig in Bellahouston Park since they were able drop off at Mosspark Blvd and pick up at same place. I would give them try when I got gig at Hampden Park.

25 juni 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Not So Happy Bus

It gets you there and back, but is more expensive and much slower than just taking the normal bus. Our driver kept asking us for directions because he didn’t know where he was going, and dropped us quite far from the venue. The pick up point on the way back wasn’t very clear, and the bus left before some passengers could find it. We needed to organise a group chat with everyone on board to ensure we were all safe. I booked the Happy Bus for safety and convenience as I was travelling to the gig on my own. I felt less safe than usual because if the strange pick up and drop off points. Won’t use again.

25 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Many thanks to the Ayr bus driver who…

Many thanks to the Ayr bus driver who waited for my 18 year old daughter and her friend after Taylor Swift concert at Murryfield 9th June. They got lost as they were directed out of different side of stadium and struggled to find the bus as they had headed in wrong direction. Google maps wouldn't load, I think due to the amount of people trying to access after event. The driver phoned them reassured them he would wait for them and they asked a man with Lothian Transport jacket for directions. The man staff member spoke to driver on phone and walked with the girls the rest of the way to bus. Thank you so much for waiting. 5 star service. On way up to concert driver was dressed in pink hat on feather boa and had Taylor Swift songs playing and the girls said was lovely atmosphere on bus. Thank you for making it a night to remember for all the right reasons.

9 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Taylor Swift with the brilliant Kevin the driver

We had Kevin the driver take us to Taylor Swift and back from East Kilbride. Excellent service, Kevin made sure we all knew where we were getting picked up and called people who were late to make sure they were ok. Couldn’t fault it. I used happy bus for rewind a previous year and again, no issues at all.
I was with my young daughter at Taylor Swift and it was comforting to know we had reliable transport home, thanks Kevin and Happy Bus 👍

8 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Taylor Swift from Aberdeen - Thumbs Up

Absolutely no complaints with Happy Bus from Aberdeen to Taylor Swift, slight delay but safe journey there and back, very courteous driver who was adamant everyone was getting on and safely back home.

7 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No refunds

I accidentally ordered 4 tickets from this company for transport to Taylor Swift this coming June, thinking I was following a link to a similarly named and far more reputable company.

I caught my mistake minutes after ordering and immediately requested a refund, but they refused. Like many reviewers here, I have had to initiate chargeback to recover my money.

They don't comply with distance selling regulations or have any degree of flexibility.

I wouldn't use them again.

28 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience with happy bus

Great experience with happy bus. Booked for Queens of the Stoneage from Edinburgh to Glasgow and a return to Edinburgh. Our driver Andy was super helpful and friendly. There was a mix up with pick up points but Andy made sure no one was left behind and everyone got to and from the venue promptly. Thanks Andy

18 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have to give this company 5 stars it…

I have to give this company 5 stars it was my first time using the service I found the whole experience flawless with very friendly staff even though it’s a large company the organizers still found time to answer text messages from a mobile phone as well as calls I am sure they would of been very busy on the day of my event colourfest 2023 buses arrived on time and departed on time.
Well done happy bus

5 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Booked return but from Bellahouston…

Booked return bus from Bellahouston Park for Muse in Glasgow on 23rd June. Happy to take my money but sent no email confirmation or e-ticket, and it seems from other reviews I’m not the only one. Have contacted them for a refund, but no reply. I’d call it terrible service, but it’s no service at all. AVOID.

23 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

One star is too much AVOID

One star is too much! Loads of Arctic Monkey fans left at Bellahouston for over an hour and a half, no buses, looked like they were operating 2 single deckers and on megabuses only. Some rep with a megaphone states there had been a major incident in Glasgow and that why the buses weren't getting through. Total lie and irresponsible and stressed my young daughter and pals out. I googled-nothing had happened. They'd also took lot of bookings for jouneys back on the night and oversubscribed when they had hardly any buses anyway. Loads of people missed connections all over the country - back too late for trains and citylink hadn't put any extra travel in for concert goers. Never again. We had to get a relative to drive through at 3am to get us because of this pathetic service.

25 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely Useless.

Absolutely Useless.
Instead of driving from Dundee to Glasgow, which is what we paid for, it went from Dundee to Cupar after leaving 40 minutes lates!when we left cupar we ended up going back because the driver forgot to pick up passengers.Then went over the forth Bridge and up the M8, in rush hour traffic so our trip from Dundee to Glasgow took around 4 1/2 hours😂
Never again!!!To be fair it's not the drivers fault, it's the route he's given, I think?

27 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No response from customer service

Bought 2 tickets for muse in Glasgow. They took my payment but never sent us a ticket or order details. Tried emailing and phoning but got no response. Ended up getting the train which was 1 quarter of the bus price. Terrible customer service

23 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not a very ‘happy bus’ anyways!!

Yesterday I was on a bus for arctic monkeys in Glasgow, a girl had accidentally dropped her bottle on the floor but as everyone was tired she wasn’t in a rush to pick it up. When the bus stopped at one of the drop off points the driver said “I thought I told yous to put the rubbish in the f*** bin man.” - Also, before departure from Glasgow a boy asked the driver if he stopped at a specific place (I can’t remember) and the driver said “what does that sign there say big man” in such a sarcastic but nasty tone. Bus was also 15 minutes late to pick us up and no music played whatsoever when in the way to a gig… certainly not a ‘happy bus’ I was in.

I also had accidentally bought two tickets, one that I didn’t need and emailed the company and never received any word back never mind my refund!

25 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Totally disorganised

Totally disorganised! No buses after Muse concert, queue of people waiting over an hour for a bus that had been pre paid. Would have been quicker to walk!

24 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give it a 0 I would

If I could give it a 0 I would. Didn't turn up before getting to a big event and had to get a taxi. Then on the way back after the event to South West Scotland they said they were going to glenrothes and Edinburgh instead of taking us back to east kilbride. Clearly 17 of us weren't ever taken into account and never a bus from and to east kilbride was ever planned. You have 17 very angry passengers who will be demanding compensation
NEVER USE THOS JOKE OF A COMPANY AND GOOGLE IT. YOU WILL SER WHAT IT COMES UP WITG

27 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Company owner does not have a spine at…

Company owner does not have a spine at all. Despicable horrible people that don't care if you have payed them money and they provide you absolutely nothing. Nothing more than scum of the earth money stealers. Please don't fall for any of their traps people your all better than this.

1 juli 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute rubbish company booked for…

Absolute rubbish company booked for concert in Glasgow from Livingston the bus was over an hour late picking us up I did know intill another passenger said and they changed the pick up point didn't get told so was stranded in Glasgow took 2 hours to get a taxi home and cost me another £65 after paying £83 for happy bus they dont care about people missing the bus they just want your money bunch off crooks.Phoned them about it and they just said I would have take it up with the bus operator no help what's so ever.
I will never use this company again😡

24 augusti 2022
Omdöme utan inbjudan

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