Handbags Heaven Omdömen 

19
•
TrustScore 3.5 av 5

3,3

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Företagsinformation

  1. Butik för modeaccessoarer

Skrivet av företaget

Indulge in the allure of Instagram's most coveted handbags! Discover the epitome of chic with our curated collection of women's handbags. We bring you the latest trends loved by influencers worldwide.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

19 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(19)

12 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I ordered on oct 23rd

I ordered on oct 23rd. Its promised that will be shipped within 12-48 hours. Today I received the bag. Good quality. Its worth for 799aed.

23 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bag was sent in a timely fashion.

Bag was sent in a timely fashion.
Arrived in the right colour and couldn't be happier.
Communication was top-notch i am awaiting a second bag.
They are not high end luxury bags but for the price are pretty good.

24 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful leather bag

I ordered a bag and I received a wonderful leather bag (smells like leather and the accessories are also perfect).
Sarah from customer service helps with any questions fast and is really professional.
I just placed my second order and I am excited to receive this as well

1 oktober 2026
Omdöme utan inbjudan
Logotyp för Handbags Heaven

Svar från Handbags Heaven

Thank you so much, Mimi! I'm sure you'll love your second bag just as much as your first one

Betygsatt 1 av 5 stjärnor

This site is a SCAM with no customer…

This site is a SCAM with no customer service support. I purchased items and NEVER received them. Sent multiple emails to customer service with no response. Item purchased 8/25/2026 it is 10/13/2026 still no response or items purchased. Have reported to credit card company. My order number is: 3473. As you stated below that you’ve tried emailing me which is a lie. I have NOT received the merchandise or any correspondence from your store. I will continue to post on TRUSTPILOT until I receive an email or a refund for my purchase. You have my correct email address. My hope is that this can get resolved quickly.

12 oktober 2026
Omdöme utan inbjudan
Logotyp för Handbags Heaven

Svar från Handbags Heaven

Hello Carla,

I completely understand your frustration, but I assure you that we are a legitimate business and we take customer support very seriously.

While I cannot attach screenshot images here on Trustpilot, I can assure you that we have responded to every single email you sent, as well as reaching out to you 3 separate times to resolve your order.

Unfortunately, we never received a response from you to any of those messages.

Your order (Romy in Dark Blue) went out of stock, which is why we reached out to ask if you would like to switch to a different color or style. Since we were awaiting your decision, we held off on shipping.

Given the situation, I have gone ahead and completely canceled your order and processed a full refund for your purchase.

Warmly,

Sarah

Betygsatt 5 av 5 stjärnor

HIGHLY RECOMMENDED! Positive experience

I had a FANTASTIC experience with this company. I don’t know why there are so many negative reviews, but I beg of you, please give them a chance. I found them on a Facebook ad and I ordered a light blue “Sophie” bag. It took 8 days to arrive in California and the bag was GORGEOUS. It came with all the accessories plus a free twilly. The hardware is a beautiful palladium color, and the genuine leather looks, feels, and smells amazing. I am so happy with my bag. I feel sorry for my husband because I am planning on purchasing many more from this company. I’m telling you…give them a chance. You won’t regret it!

16 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

GREAT COMPANY AND CUSTOMER SERVICE

So, I'm amazed there are a couple of poor reviews on here! I ordered a bag and had some issues with delivery, which were not the fault of the company. I was amazed at how helpful they were and all issues were rectified quickly. These are inexpensive bags that look great. I cannot recommend them enough - if you want a designer look at a very inexpensive price with good customer service these are the guys to use!

11 september 2026
Omdöme utan inbjudan
Logotyp för Handbags Heaven

Svar från Handbags Heaven

Thank you so much Fiona :)

Betygsatt 1 av 5 stjärnor

DO NOT BUY at Handbags Heaven !!!!!!!

The first thing I see when opening the two bags I purchased: the Abby (turquoise/Orange NOT CAMEL BROWN that I was expecting) and the Estelle is that there are NO GROMMETS to hold the straps in place! I also notice that the top of the Estelle, where the front and the back meet is very wide and not pretty at all. If you want to copy high-end brands either do it a 100% right or not at all!!!!!!!! It's a shame but these bags are ging back. I hope that I do not have to wait too long for my refund !!!

1 september 2026
Omdöme utan inbjudan
Logotyp för Handbags Heaven

Svar från Handbags Heaven

Hello Danielle,

I have just replied to your email regarding this!

We would be more than happy to exchange these for different bags from our collection or offer you a full return and refund. Please check your inbox for my message so we can arrange whichever option you prefer!

Warmly,

Sarah

Betygsatt 5 av 5 stjärnor

Very happy with my purchases

Very happy with my purchases
I was lucky enough to buy mine on sale and splurged on 2 bags.
I’m so happy with the colour and leather.
They arrived in excellent time too!
Highly recommend - I will be keeping my eye out for new bags!!

26 augusti 2026
Omdöme utan inbjudan
Logotyp för Handbags Heaven

Svar från Handbags Heaven

Thank you Netty!

Betygsatt 1 av 5 stjärnor

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY

This company, based in 'Estonia' read CHINA, is a scam. Ordered their Chloe, blue, it arrived in an ordinary plain plastic bag. There's not an inch or smell of genuine leather. I paid £160 for a plastic bag worth no more than £5 - £10, at the most. I read the first set of reviews, not one real one amongst them. It was only after receiving the bag that I read the returns policy. Reading that together with their 'terms and conditions' is a huge Red Flag. In a nutshell they can send you an item that may be completely different from the description.. WHAT!
DO NOT BUY FROM THIS COMPANY

18 augusti 2026
Omdöme utan inbjudan
Logotyp för Handbags Heaven

Svar från Handbags Heaven

Hello Sandra,

I am so sorry to hear about your disappointment, but I want to assure you that these claims are simply not true. All of our bags are crafted from 100% genuine leather.

We stand behind the quality of our products, and we are more than happy to help you set up a return for a full refund. Please reach out to us directly with your order details so we can process this for you right away!

Warmly,
Sarah

Betygsatt 1 av 5 stjärnor

SCAMMERS!

SCAMMERS!! DO NOT ORDER FROM THEM!!
They took my money, then I was told my bag was not in stock, and haven't received anything! They took my money and I got mo bag!! Will report them to the authorities for online scamming.

14 juli 2026
Omdöme utan inbjudan
Logotyp för Handbags Heaven

Svar från Handbags Heaven

Hello Sammy,
this is Sarah from Handbags Heaven.

I'll gladly take a look at your order and provide an update, could you please email me with your order number. My email is sarah@handbags-heaven.com.

Warmly,
Sarah

Betygsatt 1 av 5 stjärnor

Please do not buy from this site the…

Please do not buy from this site the handbag I received I'm sorry to say I would never been seen with it however it was leather but still awful.

28 juli 2026
Omdöme utan inbjudan
Logotyp för Handbags Heaven

Svar från Handbags Heaven

Hello, could you please email me at sarah@handbags-heaven.com to discuss returning your bag if you're not happy with it. I can guarantee our bags are made from premium calfskin leather.

Betygsatt 5 av 5 stjärnor

I’m so glad I ordered!

I was a little scared to order after reading all the reviews, but I did it anyways.

Received my White Lauren Bag yesterday and I’m really impressed. It’s gorgeous, real leather, well built, and exceeded my expectations.

It did take 18 days to arrive, but tracking showed it was making progress and USPS delivered as promised.

20 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do your research about that website!

Looking at reviews before purchasing, it appears that this company is a scam. The website listed here on Trustpilot is strangely empty!! It is the exact layout as another website that "works", though… So to me, it seems like the website we are writing bad reviews about is all of a sudden "closed" but they just opened a copy of it that claims to be 4.9 stars on Trustpilot!! Big red flag, glad I checked!! And yes, their company is still based in Estonia, although they will not say anything anymore about the returning process through that country or that you have to be approved for a return. It appears way more appealing… BEWARE!!

12 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not order from this company

Do not order from this company . I ordered the Scarlett and received a much smaller purse , color looks different and when trying to chat with them , I was there for ever and no one ever answered . This is a SCAM

18 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Red Zoe 35

Shipping to Tampa, FL in 8 days!

Wonderfully delivered by UPS, item came in perfect shape with no issue.

Genuine pebble grain leather, finished waxed edges, and durable build. Great quality for the price.

If I had to knock ANYTHING, the gold hardware looks mass-produced, and I wish it was nicer. But still very good quality!

I'm very happy to finally find a quality leather bag at an extraordinary price.

9 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Possibly Not A Real Company

I was about to place an order when I decided to read the fine print on their website. It clearly states the return policy requires 1) approval - which they define as deciding whether or not they want to issue a refund and 2) That should your return be approved, you will need to package and send the product to Estonia at your own expense.
Nowhere does it state how long it takes for your refund to be issued. This was a red flag, so I decided to read reviews.
Every good review seems to have been written by the same person. The wording of each review and description of the bags are too similar to have been written by different (or even real) customers. So that was another red flag.
Then I read the reviews that seem real. I was struck by how many people say they did not actually receive a bag or a refund. If this company is not in the United States,it would be next to impossible to force compliance with our laws. I do not think it’s a good idea to put your credit card information in the hands of such a company. They also have at least two other names - one is Millie. Buyer beware.

28 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I recently purchased two handbags…

I recently purchased two handbags online. Unfortunately, the quality was subpar, and the actual colors differed significantly from what was advertised. I anticipated a straightforward return process for a full refund. However, the company informed me that I must return the items to Estonia.

Shipping the handbags to Estonia through the USPS proved incredibly expensive, amounting to nearly half the original purchase price. This seems grossly unfair. As I made the purchase within the United States, I believe the return process should also be within the country.

26 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered a handbag that appeared in…

I ordered a handbag that appeared in stock online. I placed the order and was then told the bag was not in stock. So, I went to the website a day later, and the same bag is showing in stock. This company has bags on its webpage that are not in stock, and when you place the order for the nonexistent bags, they email you stating the bag is not available and then give you a hard time trying to get your money back. I would be very careful ordering from this company, also the reviews are all fake and the company is also called Millie Handbags which is another shady website selling invisible handbags.

9 december 2024
Omdöme utan inbjudan

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