Patryk has been a breath of fresh air in the last few years. Hamptons have found great tenants but the general customer service has been slow and seemingly more focused on their own business rather th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Patryk has been a breath of fresh air in the last few years. Hamptons have found great tenants but the general customer service has been slow and seemingly more focused on their own business rather th... Se mer
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Since we moved into our Hamptons rental we have liaised with Andzelika Pilewska, Property Manager. There was an issue with the front door not locking so this was critical and she arranged a locksmit... Se mer
I am only too willing to say I have been so pleased over the last 20yrs to have Hamptons manage my Wiltshire thatched cottage. I have been particularly impressed over the last year by the most profe... Se mer
I had a really great experience with Grace throughout the whole process. She was friendly, professional and incredibly helpful from the initial viewing through to getting everything finalised. The w... Se mer
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Hamptons offers an extensive portfolio of UK and international property, marketed via our 85 offices. Our services include sales, lettings, residential developments, property management and mortgages. We are continuing to expand both locally and internationally, positioning ourselves as one of the most valuable residential property groups in the world.
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Our property is managed by Patryk in a very professional manner. Whenever there is an issue he is always there to help and do his best to get things solved.

Svar från Hamptons
I would like to express my sincere thanks to the team at Hamptons Salisbury for all their hard work, patience and perseverance throughout what has been an extremely challenging and, at times, very frustrating transaction.
Despite the difficulties within the chain, the wider team worked tirelessly to keep things moving and ultimately helped get us over the line. Their efforts are genuinely appreciated.
However, it is a real shame that one member of staff can leave such a negative impression on what is otherwise a professional organisation.
When I went to collect the keys on completion day, my solicitor had confirmed to me that the purchase monies had been received by the seller’s solicitors, and I understood that they had also confirmed receipt of the funds. Despite this, Chloe told me in no uncertain terms that the money had not been received and that the keys could not be released.
I subsequently drove away, only to receive a phone call literally about a minute later asking me to return because the funds had in fact been received and the keys could now be released.
What made the situation worse was that I was subsequently told that I had raised my voice at Chloe. I completely refute that. There were other members of staff present who can confirm how I conducted myself. I was understandably frustrated by the situation, particularly after everything that had happened during the transaction, but I remained perfectly calm and did not raise my voice.
In my dealings, Chloe’s manner has unfortunately come across as condescending, patronising and unnecessarily argumentative. It is disappointing because the rest of the team have worked extremely hard and deserve recognition for that.
I have managed people for much of my working career and have dealt with many different personalities and management situations. Unfortunately, I have also encountered staff with this type of approach before, and I know the impact it can have on an otherwise good team and organisation.
I am sure the management at the Salisbury branch will recognise the validity of the points I have raised and understand why I feel so strongly about my experience.
It leaves me wondering what happened to the old principle that the customer is always right – or, at the very least, that the customer should feel listened to, respected and valued.
Overall, I am very grateful to the wider Hamptons Salisbury team for their efforts and perseverance, but I do feel that my experience with Chloe could and should have been handled considerably better.

Svar från Hamptons
Patryk Lehmann (Hamptons Windsor branch) has been dealing with an going issue with an apartment roof, prolonged by continual changes of estate managing agents and the roof issue not being resolved properly. Patryk has done an excellent job by regularly chasing the new estate management company and the roof has finally been repaired. Thank you to Patryk for providing such excellent customer service.

Svar från Hamptons
Constance , our Property Manager in the Horsham office, has been helpful, patient, efficient and professional. We are very grateful to her for orchestrating the various repairs and replacements that our property has needed. Thank you.

Svar från Hamptons
I would like to warmly recommend Bernardo and Tiffany at Hamptons Balham. They have been helpful, kind, informative, supportive in a very stressful moment - finding a new home.
Thank you, you have made it enjoyable. Maria

Svar från Hamptons
My experience with Hampton Managing Agents has been mixed. While initial responses to reported issues are generally reasonable, the overall handling of repairs has often been slow, with a lack of clear timelines and effective follow-through.
A key issue is that, in practice, Hampton does not appear to effectively control or enforce timelines when using landlords’ preferred contractors. As a result, repairs are frequently left pending for extended periods, with updates limited to contractors being “chased” rather than firm appointment dates or completion schedules. This creates uncertainty and delays resolution.
Where landlords use their own contractors, there is a clear lack of accountability within the management process to ensure that reasonable repair timescales are met. From a tenant’s perspective, this results in weak escalation pathways when delays occur and no effective mechanism to enforce completion within expected timeframes.
Standard expectations for repairs (emergency within 24 hours, urgent within 3–7 days, routine within 14–28 days) are not consistently met, particularly where specialist contractors are involved. In practice, these timelines are not actively managed or enforced, and there appears to be limited proactive coordination to ensure timely completion.
In my case, I have reported around 13 repair issues over approximately six months, several of which have experienced significant delays. This has resulted in ongoing disruption and uncertainty, particularly where essential facilities are affected.
Overall, while issues are acknowledged and contractors are eventually engaged, the service is undermined by delays, reliance on third-party contractors without effective timeline control, and a lack of structured follow-through. Clearer communication, firmer scheduling, and active enforcement of reasonable repair timescales would significantly improve the tenant experience.

Svar från Hamptons
Moving a home is very rarely easy but Hamptons in St.Albans handled it so well, there was consistently high level of genuine care.
We would especially like to thank Grant who helped above and beyond and understood our situation perfectly. Very good at negotiating and keeping everyone on board.
Grant and supporting team kept communication open, swift and clear. They kept us informed about the chain and kept everyone else informed. Without their hard work, our chain could have collapse at the very last minute ! So really grateful for all that hard work.
We had a long and complicated chain but in the hands of team at Hamptons, it all worked out. And they made a very stressful process tolerable.
For the team, it wasn’t just about getting us a quick sale as it took long time to find our next HOME.
We would certainly recommend Hamptons at St.Albans.

Svar från Hamptons
Huge shoutout to Nicole Drakket at Hamptons. Throughout my tenancy, Nicole has been exceptionally supportive, communicative, and truly goes above and beyond to help navigate issues as quickly as she can.
While dealing with property management and landlord delays can naturally be frustrating, Nicole always handles everything with immense patience, empathy, and professionalism. She keeps communication clear and genuinely cares about the tenants she works with.
Thank you, Nicole, you are a star :)

Svar från Hamptons
We had such a fantastic experience with Phillip at the Rickmansworth office while looking for our new home.
From the very beginning, Phillip arrived on time, was incredibly friendly, professional, and made us feel completely at ease. He was more than happy to show my partner and me multiple flats, taking as much time as we needed to ensure we were fully informed and confident in making the right decision. We never felt rushed, and he was always patient in answering all of our questions.
Phillip went above and beyond to help us throughout the process. He even took the time to help us locate a tape measure so we could check room sizes, arranged and accompanied us on a second viewing, and kindly took additional photos for us after we had left so we could review the property again. It was these thoughtful touches that really stood out and made such a difference.
Nothing ever seemed like too much trouble, and it was clear that he genuinely cared about helping us find the right home rather than simply completing a viewing.
I would highly recommend Phillip to anyone looking to rent or buy through the Rickmansworth office. He is an absolute credit to the team—a genuinely lovely man who provides outstanding customer service. Thank you again, Phillip, for all of your help!

Svar från Hamptons
katie May at Hamptons Caterham has been managing my let property for a while now. i find Katie very professional. Her telephone manner is extremely friendly. She is very proactive at dealing with my queries or anything i’m concerned about. Katie is extremely good at keeping me informed of any actions she is dealing with on my behalf. I recommend her very highly to manage property for clients. Thank you Katie for all your support

Svar från Hamptons
I have had a very positive experience dealing with Danish Ashraf at Hamptons. Danish has been professional, responsive and extremely helpful throughout, dealing with queries promptly and keeping me updated whenever required.
His communication has been clear and efficient, and he has always been approachable and willing to assist in resolving any issues that have arisen. It is reassuring to have a property manager who takes ownership of matters and follows through.
I have been very pleased with the service provided by Danish and would be happy to recommend him and Hamptons. We have been with them for over ten years and still very happy.

Svar från Hamptons
Danish Ashraf has single handedly transformed my experience of Hamptons.
He is proactive, imaginative and reliable. He works so hard to derive the best outcome for me as a landlord. Previous tenants were extremely difficult but he maintained his professionalism throughout, some how finding a middle ground in adverse circumstances. All the while he upheld a calmness and remarkably , his sense of humour. I would stay with Hamptons indefinitely if Danish was guaranteed to be my PM.

Svar från Hamptons
We have been using the Harpenden branch of Hamptons for several years, and I have always been impressed by the consistently high level of service they provide.
The team is professional, knowledgeable, approachable, and always willing to help. Any queries or issues have been dealt with promptly and efficiently, making the whole experience straightforward and stress-free.
I would especially like to thank Daniel, Sally, and Ameesha. They have all been a pleasure to deal with over the years and have consistently gone above and beyond to provide excellent customer service. Their friendly approach, clear communication, and professionalism have made a real difference.
I would have no hesitation in recommending this company to anyone looking for reliable and trustworthy property managing agents. Thank you for your continued excellent service.

Svar från Hamptons
We would recommend Hamptons as a pleasant, efficient and very responsive agency. Even from the start, we had a very nice viewing experience and agreeing the tenancy was a smooth and easy process too. Throughout our tenancy, Daniel Johnson has been especially helpful and responsive whenever we’ve had any issues – We haven’t had too many issues but whenever we have, they’ve always been sorted quickly. We also like how they always try to get the same local contractors to do any maintenance work, and the contractors have always been friendly and efficient.
Communication is always fast, pleasant, and professional. We’ve been kept informed of any tenancy or building-related updates which has really helped us feel reassured of their quality service.
As a local estate agent in Harpenden, we’d certainly recommend them to anyone else looking for great, helpful, and reliable people to help you find a place to live in the area.

Svar från Hamptons
I had a very positive experience with Hamptons throughout the tenancy process. The team was professional, responsive, and always willing to help whenever I had a question or needed assistance.
A special thank you to Daniel Johnson, who was consistently courteous, efficient, and proactive. His communication was clear, and he made the entire process smooth and stress-free.
I would be happy to recommend Hamptons to anyone looking for a reliable and professional property management team.

Svar från Hamptons
I have had a very positive experience working with April Kane as our Property Manager.
April has always been highly professional, responsive, and efficient. She consistently replied to my emails promptly and made every effort to resolve any issues in the shortest possible time. She handled every request with care and professionalism.
It has been a pleasure working with her.

Svar från Hamptons
I highly recommend Hamptons in Hertford and Alex Clementsin particular.
Alex at Hamptons in Hertford have just sold our late parents’ beautiful equestrian properties for us in Benington.
Hamptons were highly recommended to us and I’m really not surprised as they’ve been quite amazing. Their photographs and marketing were superb.
The thing that made all the difference was the personal service that Alex always gave us. His communication was exemplary and nothing was ever too much trouble.
If you’re looking for the best local estate agents you must go to Hamptons in Hertford. We really can’t thank them enough.

Svar från Hamptons
Good communication and very fast response to the maintenance service
Property Manager
Patrick Lehmann

Svar från Hamptons
I would like to provide feedback for our Property Manager Danish Ashraf who we have worked with for over 8 months. He has a very friendly open manner , is easy to get hold of, very responsive and is very understanding of a landlords needs and perspective. He is very professional and experienced in his field. He remains calm under pressure, can be assertive when necessary, is very organised and you can rely on him and trust that he will get things done. He takes control of things for you , is constructive in finding solutions and making helpful suggestions in order to get things done. He is a good communicator keeping you informed on what’s going on at all times , and has a great sense of humour!

Svar från Hamptons
I have been a 20yrs+ repatriating expat and going through the credit checking experience for a rental is troublesome, to say the least…
I dealt with several Agents in the search for a property in Cheltenham, most of which were outwardly sympathetic to the ‘no credit history’ situation that I had.
Some agents said what I wanted to hear, but I didn’t feel sincerity from all but Jen at Hamptons, and one other Agent.
Hamptons were very accommodating and negotiated in good faith with the current landlord, and I am happy to say that we are now relocated and ‘done’.
Jen has been professional throughout, as has the entire onboarding Teaam at Hamptons, therefore I would 100% recommend for them for the service and sincerity I was afforded.

Svar från Hamptons
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