I've dealt with Gym Plus on many occasions and given them plenty of my money. But each time I was more than happy with the experience - ordering is always a breeze, they quickly answer questions and s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've NEVER had any issues ordering from Gym Plus. They are prompt with dispatch, from order placement to arrival, everything is smooth sailing.
Gym plus has literally changed my life. I have slowly built my own home gym and GymPlus’ quality product’s and price point has made it possible. I’m so impressed with the quality. Thank you.
Warning for delivery!!! Ordered a $1000 Pilates Ladder barrel. Delivery driver left the international shipping box on the pavement, blocking my driveway. No communication about delivery arrival date... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Gym Plus 🇦🇺 | Inviting Movement. We are here to spark a movement of movers who sweat, lift, laugh and live well.
Kontaktuppgifter
2/22 Furlong street, 3977, Cranbourne West, Australien
- 0356158001
- info@gymplus.com.au
- gymplus.com.au
4,4
Utmärkt
174 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pumps were not working
Pumps were not working. I am not confident in company products. Customer service is very poor
16 november 2021
Svar från Gym Plus Australia
Dear Customer,
I am so sorry that your pump doesn't work, can we arrange the replacement pump to be sent to you. Could you please contact our customer service team at 0356158001, Sorry again for the issue.
Gym Plus Customer Service Team
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
So happy with this air tracker and…
So happy with this air tracker and pump. My daughter loves practicing gymnastics on it and other kids love playing on it too!
14 november 2021
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
The barre is really good
I bought a ballet barre and it is really good, as advertised. It appeared to have been in storage for some time so bit dusty. Free delivery is great but having my package delivered to the building next door not so much.
13 november 2021
Svar från Gym Plus Australia
Dear Customer,
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Gym Plus Customer Service Support Team
Great Product!
12 november 2021
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Great service
12 november 2021
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Fair quality, not great service
The product seems quite good quality, though some of the seams don’t align and advice from the after sales team is that they “should be ok”. Instructions were not in understandable English which is annoying. Our daughter loves the mat though and has hardly been off it.
9 november 2021
Svar från Gym Plus Australia
Dear Customer,
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Gym Plus Customer Service Support Team
Memax 5x2
Purchased a few months ago for my daughters (7&10) and I’m really happy with the quality. Well made and strong enough to handle a 100kg man child. Happy I chose the 2m width so the kids don’t fall off the side accidentally. No bottoming out with the 20cm thickness.
9 november 2021
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
I emailed months ago asking about my…
Customer service is highly responsive, and products I have bought have been quality products, intend on buying again.
8 november 2021
Svar från Gym Plus Australia
Dear Customer,
Thanks for your recent purchase. Our customer team will always be here to help you. We checked our email and we couldn't find your inquiry. Could you please contact us at 0356158001, so we could help you with your issue.
Kinds Regards
Gym Plus Customer Service Team
Product was great but shipping took a…
Product was great but shipping took a long time.
5 november 2021
Svar från Gym Plus Australia
Hi Amanda,
Thanks so much for sharing your experience with our product, we have already updated our courier system. Thanks again for your review.
Kind regards
Gym Plus Customer Service Support Team
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Fast delivery and easy to use
Fast delivery and easy to use. Good service. The product wasn’t quite what I expected, isn’t able to do all the things other squat racks can due to positioning of support beams but it was a good price
1 november 2021
Svar från Gym Plus Australia
Dear Customer,
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Gym Plus Customer Service Support Team
Great quality mats
31 oktober 2021
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
The ordering process was simple
The ordering process was simple. The product arrived punctually. The product itself was high quality with simple to use instructions. Highly recommend gym plus for online ordering and equipment!
30 oktober 2021
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Thankyou and Good seller
Good seller. Had a few delivery issues but they helped out an even sent a little gift to us. Thankyou.
30 oktober 2021
Svar från Gym Plus Australia
Dear Joe,
I am so glad that your item has been delivered. I really hope your children could enjoy the product.
Our customer service team will always be here to help our customer. Please feel free to contact us at 0356158001.
Thanks
Gym Plus Customer Service Support Team
Good products, good price, horrible shipping
Great products at a great price.
Would love to see them implement an express delivery option though as their current courier, Aramex, is way too slow
30 oktober 2021
Svar från Gym Plus Australia
Hi Balraj,
Thanks so much for sharing your experience with our product, we have already updated our courier system. Thanks again for your review.
Kind regards
Gym Plus Customer Service Support Team
Solid Incline bench
This bench is solid enough for a heavy workout. Doesn’t move around & adjusts easily. Long enough for a tall person (I’m 6’4 and my head rests nicely on the bench.)
28 oktober 2021
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Above and beyond customer service
I had initially ordered the dancing pole a few months back however I had numerous issues with the courier company. Having gotten no where with the courier, I contacted Gym Plus customer support and they were beyond amazing. They issued a refund as soon as the package was eventually marked as lost, shipped out the product again and it came the next day after dispatch!
I’m so grateful for them turning this experience around with their superb customer service and will definitely be happy to purchase from them again now that they’ve changed courier companies.
12 oktober 2021
Omdöme utan inbjudan
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Good quality bench that will get a lot of use
Good quality bench that will get a lot of use.
15 september 2021
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Kind regards
Gym Plus Customer service Support Team
Incredible
Got my pole dancing crash mat super quick. Ordered on the 10th of sep and got it on the 15th. The mat itself was on sale and the cheapest I could find in general and it’s huge. Good quality and love that it has handles. Shipping was free too! Outstanding experience thank you!
15 september 2021
Omdöme utan inbjudan
Svar från Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Kind regards
Gym Plus Customer service Support Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.