I ordered trousers and shirts multiple times from Switzerland and everything went well. It just takes some patience. They were not cheap but absolutely worth it. The quality is outstanding. I can abso... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love the Clothing brand Guapi the style, the raw material, one of my top favorite clothing brand. I have a collection of Guapi Clothing brand also were it ever day some time switch it up a bit I sup... Se mer
I preordered clothing from this website, on November 28, that I never received. Which they now have in stock. I emailed them several times, they creat tickets with no additional information. I also or... Se mer
Företaget har svarat
Guapi and their delivery provider delivered our order to the wrong address and they have proof of this. Despite numerous emails and 2 weeks after this occurred we still do not have an explanation, re... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We believe there is strength through unity and intend to shape the world around us – not be shaped by it.
Kontaktuppgifter
3,4
Medel
159 omdömen
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very prompt responses
Very prompt responses, they care about their customers.. only reason I didn’t give it 5 stars is because I havent received the product yet due to a mailbox confusion otherwise great CS
19 mars 2022
Omdöme utan inbjudan
Svar från Guapi
Thank you so much for the positive review. Kindly provide us the order number through support@guapi.ch so we can check if you were able to receive the product.
Great service clothes wow love it
28 februari 2022
Omdöme utan inbjudan
Svar från Guapi
It’s great to know you feel good about our service and our clothes. We look forward to serving you again.
Service …
Very good service answer fast to your gmails very happy to help the customers
4 februari 2022
Omdöme utan inbjudan
Svar från Guapi
It’s so nice to know that you are satisfied about our service. Your satisfaction is our top priority.
Todo genial
Todo genial, lo único malo es que hay que pagar aduanas pero la ropa es una locura. Volvería a comprar.
1 februari 2022
Omdöme utan inbjudan
Svar från Guapi
Thank you so much for the great review. Building trust with our customers is one of our top priorities.
This brand is legit!!!!
This brand is legit, super great quality material, very responsive to their customers as well as staying true to their word when it comes to shipping packages out to their customers. I love everything about this brand I just received my first pair of jeans which are the limited edition drop( 9 out of 100) made. I love the fact that they have limited quantity of each pair of jeans this is what sets then aside from everybody else because they are unique you won't catch everybody and they momma in the same outfit. Thanks Gaupi you have a customer for life I truly appreciate you guy's and what your doing with this brand. Keep up the great work and continue to stay true to your customer satisfaction!
28 januari 2022
Omdöme utan inbjudan
Svar från Guapi
Thank you so much for the great review. It is good to know that you love your first limited edition pair of jeans. Apart from the quality that we give, building trust with our customers is also one of our top priorities. We are privileged to have you as our customer for life.
Dope unique quality pieces and I love…
Dope unique quality pieces and I love that they come in limited supply. Customers service was very responsive with any minor issues. Highly recommend.
21 januari 2022
Omdöme utan inbjudan
Great site all organized
Great site all organized beautiful clothes and above all available 🙏
18 januari 2022
Omdöme utan inbjudan
Amazing customer service
Amazing customer service. One of the pieces I ordered came with a Velcro missing and they replaced as urgently as they good. I had a replace in the mail a week later. Absolutely legend!
9 januari 2022
Omdöme utan inbjudan
Svar från Guapi
Thank you so much Cameron for this amazing review. We are sorry about that missing velcro., and we thank you that you felt good with the replacement. Our well-trained team will always find ways to satisfy our customers.
I ordered two biker masks and messed up…
I ordered two biker masks and messed up one of the orders address and the customer service helped me. 10/10 customer and great material for the mask. Very comfortable and hoping to buy more
30 december 2021
Omdöme utan inbjudan
Great customer service
Ordered a hoodie for my son for Christmas. Unfortunately hoodie did not fit as it seems to run large. Even though we were outside the normal return time frame of 14 days because of Christmas, they extended the timeframe and even sent me a shipping label. Prompt response to all my questions and concerns.
30 december 2021
Omdöme utan inbjudan
Svar från Guapi
Thank you Brian for this amazing review. We do not exist without you. Your satisfaction is our goal.
Excellent quality especially for street…
Excellent quality especially for street wear! Fast shipping as well I have two pieces from them & will definitely buy more!
27 december 2021
Omdöme utan inbjudan
Svar från Guapi
It’s so good to hear that you like our products. Excellence is always our priority.
I LOVE THE CLOTHING MATERIAL and their…
I LOVE THE CLOTHING MATERIAL and their customer service is excellent i give them a 10/10 HIGHLY RECOMMENDED
25 december 2021
Omdöme utan inbjudan
Svar från Guapi
Thank you for recommending us. Customer satisfaction is one of our company’s goal.
I really love the valour track pants…
I really love the valour track pants once they came in I tried them on and fell in love had to place another order for my brother 🔥 definitely recommend
15 december 2021
Omdöme utan inbjudan
Svar från Guapi
Thank you for loving our track pants. We always make it sure that our pants and other designs would satisfy our customers.
Ordered a pair of pants on November…
Ordered a pair of pants on November 10th and haven’t even got my item yet even though it’s telling me it was delivered.. I the. Contacted customer service and haven’t even gotten an answer back yet .. I even sent a different address to see if I can get another pair shipped to me … stupid service
20 november 2021
Omdöme utan inbjudan
Svar från Guapi
Hi Kelly, We are very sorry for the inconvenience! Please, check the email you used at the checkout, Jessica reached you through support@guapi.ch to find the solution to this issue :)
J’aime bien excellent
24 augusti 2021
Omdöme utan inbjudan
Svar från Guapi
Hi Justin, thank you for the review! We are happy to hear we met your expectations :) Have a great day!
Guapi provides quality material…
Guapi provides quality material clothing and excellent customer service! I worked specifically with Imane who worked to resolve my issue of a tear in my leather pants was swiftly resolved. I will certainly be purchasing more quality clothing items from this company.
17 augusti 2021
Omdöme utan inbjudan
Svar från Guapi
Hi, thank you so much for taking the time to write a positive review! Have a lovely day :)
excellent service
excellent service! was helped instantly after a missing package.
15 augusti 2021
Omdöme utan inbjudan
Svar från Guapi
Hi Drew, thank you for this great review! Hope you will return to us soon! :)
LOVE IT
shipping was really fast took 2 days to arrive since i ordered it not even a week ago , i love the quality of the pants i ordered it was worth the wait honestly i would recommend to my friends or family .
11 augusti 2021
Omdöme utan inbjudan
Svar från Guapi
Awww, thank you! ❤ We are happy to know that our customers are happy, thank you for appreciating our services.
Best cargo pants
The cargo pants I've ordered was the best. They look so good and fits perfectly. Apart from the bad shipping the American postal service provided guapi cargo pants and their support team was awsome.👌
22 juli 2021
Omdöme utan inbjudan
Svar från Guapi
Hi Bhanuka, Thanks very much for this review! If you needed any assistance with your orders in the future, feel free to reach out anytime :)
Guapi is the best :D
I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week they fit better(Maybe I weighed more idk) but I appreciated the extra time to decide. The shipping is insanely fast. Randomly saw some rappers wearing them now they are basically my favorite clothing brand.
25 juni 2021
Omdöme utan inbjudan
Svar från Guapi
Hey there! Thanks for taking the time to review us here, we appreciate it a lot! Also, we are very happy that you liked our service ❤
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.