I ordered trousers and shirts multiple times from Switzerland and everything went well. It just takes some patience. They were not cheap but absolutely worth it. The quality is outstanding. I can abso... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love the Clothing brand Guapi the style, the raw material, one of my top favorite clothing brand. I have a collection of Guapi Clothing brand also were it ever day some time switch it up a bit I sup... Se mer
I preordered clothing from this website, on November 28, that I never received. Which they now have in stock. I emailed them several times, they creat tickets with no additional information. I also or... Se mer
Företaget har svarat
Guapi and their delivery provider delivered our order to the wrong address and they have proof of this. Despite numerous emails and 2 weeks after this occurred we still do not have an explanation, re... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We believe there is strength through unity and intend to shape the world around us – not be shaped by it.
Kontaktuppgifter
3,4
Medel
159 omdömen
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The merchandise and the jeans is…
The merchandise and the jeans is perfect just amazing!!
Accidentally purchased wrong size reached out to customer service and within 24 hours got a response and the matter was resolved.. Just great love this company love the merchandise
7 februari 2023
Omdöme utan inbjudan
Quality of the pants I ordered were A1…
Quality of the pants I ordered were A1 and the shipping came in just days after placing my order. 10/10 on recommendation from me! Great service!
7 februari 2023
Omdöme utan inbjudan
Great quality clothing
They items look the same in person.nice heavy denim jean’s .customer service response time is very quickly I love they Clothing.
8 januari 2023
Omdöme utan inbjudan
Quality great shipping crazy fast bedt…
Quality great shipping crazy fast best stacked denim in the game right now great customer service too they have no problem righting their wrongs
4 februari 2023
Omdöme utan inbjudan
AMAZING QUALITY
AMAZING QUALITY. I thought these were gonna look goofy on me cause i’m on the bigger side but they look and feel absolutely flawless. They really live up the hype + their customer service is top notch on god. highly recommend!
29 januari 2023
Omdöme utan inbjudan
My second order
My second order. Amazing. The only thing I would recommend is having your settings change on your shopping cart.
1 januari 2023
Omdöme utan inbjudan
Love the wonderful choices
Love the wonderful choices. Watch out your basket because some prices will change and other reduce.
Products to come in a week or two.
2 januari 2023
Omdöme utan inbjudan
Svar från Guapi
Thank you for taking the time to leave a review and for choosing our company for your purchase. We are delighted to hear that you love the wonderful choices we offer.
We apologize for any confusion regarding the changes in prices. We strive to provide accurate and up-to-date information on our website, and we will work towards improving our processes to avoid any similar issues in the future.
We are glad to hear that you expect your products to arrive within a week or two. If there is anything else we can assist with, please do not hesitate to reach out to us.
Thank you again for your support, and we hope to have the opportunity to serve you in the future.
24/7 customer support was a great…
24/7 customer support was a great help.Order more in future.
11 december 2022
Omdöme utan inbjudan
Great customer service and very kind…
Great customer service and very kind staff. There was a problem with my shipment and they gave me a free item or my choosing. Overall amazing customer service and great product!
1 december 2022
Omdöme utan inbjudan
Very quick
While I had heard most places where transitioning to a no customer service phone line system, I was a bit skeptical to order these pants. However, from the time I order on 11-28-22 to the time I received my order on 12-6-22 was expeditionally fast. I never had to email them at all. Great service!! I would definitely recommend them because it perfect service.
28 november 2022
Omdöme utan inbjudan
You guys have great communication…
You guys have great communication skills and I appreciate the fast response time. This brand is started too come one of my favorite places to do online shopping, I cant wait for the rhinestone hoodies to return, those are my personal favorite and I hope to get updated when more of those drop in my size. Shipping was phenomenal and handled really well! The pants are insanely fashionable I am upset that I didn’t come across this site earlier.
5 december 2022
Omdöme utan inbjudan
ordered a black jeans a couple days ago…
ordered a black jeans a couple days ago but it said 'try again' nd I got no email even though the money was debited and the support didn’t text back L scam
24 november 2022
Omdöme utan inbjudan
Svar från Guapi
We are sorry to hear that you have encountered issues with your recent order and that you feel like you may have been scammed. We understand how frustrating this must be and we would like to assist in resolving the issue as soon as possible.
Could you please provide us with your order number or any other relevant information so we can look into the matter promptly? Our customer support team is always available to help and we regret that you have not been able to reach us.
We take all customer feedback seriously, and we will do our best to address and resolve the matter for you.
Thank you for bringing this matter to our attention. We look forward to hearing from you soon and to resolving this matter in a timely and satisfactory manner.
The best clothing brand out🔥
17 augusti 2022
Omdöme utan inbjudan
I love the service here
I love the service here. They are really on top of things. They responded in great timing the customer service was EXCELLENT.!!! 5 STARS.!!! Keep up the great customer service.
10 augusti 2022
Omdöme utan inbjudan
Recently I ordered the Black Spider-Man…
Recently I ordered the Black Spider-Man denim jacket and felt like I’ve needed this denim jacket forever. Being tall with linky long arms , it’s the most difficult thing to find a denim jacket that has the arm length extended. Not only did the jacket fit perfect , the shipping is everything ! Came the next day just in time for my event in New York City inside the ipic center !!!!
30 april 2022
Omdöme utan inbjudan
I'm not even the review type of person…
I'm not even the review type of person I'm so picky about my clothes I recently ordered some pants the quality was top tier and the over night shipping was perfect will be frequently shopping
21 april 2022
Omdöme utan inbjudan
I ordered a limited edition item and…
I ordered a limited edition item and when it came through it was a slightly different item probably a factory error and the team at guapi managed to put it all right and sort me out with a great deal on another order I’ll definitely be ordering again 🇬🇧🌊🇺🇸
5 april 2022
Omdöme utan inbjudan
Great costumer service
24 mars 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.