Fantastic place to get plants from. Ive done 10orders with them and everysingle time the plants have arrived with no problems, packed fantastically and not one problem with pests like some places i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brilliant experience from start to finish and as many a planty parent I definitely haven't finished yet! I will keep coming back to this fabulous company. A special hello and thank you to Jess :)
Having shopped with grow tropicals for the last 4 years I can genuinely say I’ve never had a bad experience, all plants I’ve ordered (including those from rescue boxes) have came healthy and well root... Se mer
The website has a range of Plants, growing medium, fertilisers and everything you would need to sustain any plant. Their range of tropical plants is quite extensive. All the plants i have bought from... Se mer
Företagsinformation
Skrivet av företaget
Online plant retailer specialising in rare and unusual aroids, houseplants and terrarium plants, as well as selling a range of pots, growing equipment, substrates and accessories.
Kontaktuppgifter
Unit C1, LS4 2PU, Leeds, Storbritannien
- hello@growtropicals.com
- growtropicals.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service :)
Easy to use website, great communication throughout, plants arrived promptly, well packaged and in good condition - it’s on me now to keep them alive :)
Very positive experience
Very positive experience. Well packaged and excellent customer service. Will definitely shop again.
Plant arrived in safe packaging
Plant arrived in safe packaging. Plant is healthy & enjoying its new home
Quick delivery and as always plants…
Quick delivery and as always plants really healthy and well packaged hardly a leaf out of place
My little trees
I have now bought 3 of these tiny little trees for my terrariums.i think they are stunning.they arrived beautifully packed,in superb condition.i will be back for more plants. I can't fault them.
My plants were wrapped really well
My plants were wrapped really well, arrived looking very healthy. Thank you very much
I loved how well it came packaged
I loved how well it came packaged, my plant wasn’t damaged at all and even was in the process of growing a new leaf :)
I was able to purchase unusual plants…
I was able to purchase unusual plants that I previously grew after a house move.
They were reasonable, good quality and very quick and all from one place.
I recently ordered an Acalypha hispida…
I recently ordered an Acalypha hispida from GrowTropicals. Unfortunately, after about 10 days I discovered several caterpillars hidden on the plant, which explained the leaf and flower damage I'd been noticing.
I contacted customer service with photos, simply to make them aware in case they wanted to check the rest of their stock. They replied quickly, apologised, and very generously added the full value of the plant to my account as store credit, despite me not asking for any compensation.
While it was disappointing to find the caterpillars, I was genuinely impressed by how professionally and kindly they handled the situation. The plant itself is beautiful, and excellent customer service like this gives me confidence to order from GrowTropicals again!
Fantastic company
Fantastic company. Great selection of plants including peat-free and pet-friendly options. Great selection of pots and other accessories. Orders are carefully packed making the unboxing process quick and clean. Great customer service. Have ordered from GrowTropicals several times and will order again. Thank you!
I would give 10 stars if I could
Oh my god I have not ordered a plant online for about 3 years because I always got horrible plants so I thought no more just not worth the risk but the reviews on this site are so good and I really wanted the plant and I kid you not they have not disappointed absolutely stunning plants so healthy and a really good size I would give 10 stars if I could
Impressed with grown tropical
I recently purchased several plants from Grown Tropical and received my package yesterday. I was extremely impressed with the packaging and the care taken to ensure the plants arrived safely.
As a beginner, I really appreciated the continuous updates and helpful care tips provided after the plants were delivered. They made the whole experience much easier and gave me confidence in looking after my new plants.
I absolutely love all the plants! They arrived in excellent condition, looking healthy, lush, and vibrant. The prices were also very reasonable, making it great value for money. I would happily recommend Grown Tropical to anyone looking for quality plants and excellent customer service.
Fabulous service
Fabulous service. This is my second order. The first was amazing. Fast service and excellent quality and sizeable plants. My second order is due to be delivered during this heatwave. Grow tropicals notified that delivery dates would be delayed until the heatwave subsided. This meant I would be away when my plant order would be due. I messaged using the contact form and I got a response the following morning saying they would follow my request to hold my order until I was due home in a couple of days. Great communication and customer service satisfaction.
Beautiful plants, careful packaging and great customer service
I’ve ordered from GrowTropicals several times now and I genuinely really love this shop. You can tell they care about plants — everything is always packed very carefully, and my plants arrive safely and in good condition.
They have a great selection of plants, but also lots of useful supplies: substrates, soil mixes, components for making your own mixes, fertilisers and everything you might need for plant care. Their range is really good, especially if you like tropical plants and enjoy mixing your own substrate.
Their customer service is also excellent. They reply quickly, are very helpful, and really take the time to answer questions or sort out any concerns. I always feel they care both about the plants and about their customers.
I also really like their rewards system, where you can earn discounts from future purchases. It makes ordering from them even nicer. Overall, a lovely shop with beautiful plants, careful packaging and very kind customer service.
Great plants
Great plants, products and service. I miss the live sales on instagram as well ❤️💚
My go to place for houseplants
Really helpful customer service, a great range, reasonable prices and most importantly healthy plants. Ordering plants online can feel a little risky but after a few orders now I have full confidence in Grow Tropicals.
GrowTropicals are a fantastic company
GrowTropicals are a fantastic company. They obviously care deeply about their plants, packing them with great care for posting. Customer care is also very important to them, making you feel like part of their family.
Their prices are very competitive and I love them so much, I placed a second order shortly after my first.
A first class company, very highly recommended.
Great plant shop
Prompt replies, very helpful, really impressed.
Great plants and amazing way of packaging. Brilliant!
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