Tom was absolutely brilliant and so helpful! He made the whole booking process really easy for me. He always responded to my questions straight away and was quick to help whenever I got stuck with any... Se mer
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Luke has made the booking very easy and quick , any accommodations needed were sorted in a prompt manner and was helpful with any other questions I had. Here’s hoping the rest of the booking is a smoo... Se mer
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Tom from Gohen came back with a quote in less that 24hrs. He planned an itinerary which incorporated all the activities I wanted and 2nights accommodation for under the budget I gave. This has been th... Se mer
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I have been trying to organise a very large hen do and the thought of managing payments booking venues, times etc all seems very over whelming but with the help of GoHen, everything is so much easier.... Se mer
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Företagsinformation
Om Groupia
Skrivet av företaget
Group travel made easy.
Groupia are the UK's go-to group travel specialists having sent over 700,000 people off on memorable trips away since 2002.
We organise events in the UK, Europe, and the USA including stag parties, hen weekends, corporate events, golf trips, and more.
Our brands include:
• Groupia (Group Travel)
• GroupiaGolf (Golf Trips)
• GoHen (Hen Parties)
• StagWeb (Stag Parties)
• Company Away Days (Team Building)
• Groupia School Trips (School Trips)
We’re ABTOT-bonded which means you’re protected.
Send us a free enquiry through one of our websites today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on that next big group trip.
Groupia are the UK's go-to group travel specialists having sent over 700,000 people off on memorable trips away since 2002.
We organise events in the UK, Europe, and the USA including stag parties, hen weekends, corporate events, golf trips, and more.
Our brands include:
• Groupia (Group Travel)
• GroupiaGolf (Golf Trips)
• GoHen (Hen Parties)
• StagWeb (Stag Parties)
• Company Away Days (Team Building)
• Groupia School Trips (School Trips)
We’re ABTOT-bonded which means you’re protected.
Send us a free enquiry through one of our websites today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on that next big group trip.
Kontaktuppgifter
213 London Road East, Batheaston, BA1 7NB, Bath, Storbritannien
- groupia.com
4,7
Utmärkt
509 omdömen
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Emily has been so helpful and…
Emily has been so helpful and understanding!
29 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi Elland!
Thank you so much for the 5-star review! ⭐
We are happy to hear that you're pleased with our services. 😊
We'll pass your positive feedback over to Emily and look forward to organising your event! 🥳
Have a wonderful rest of your week! 🤗
The Groupia Team
Extremely disappointed
I’m extremely disappointed with my experience so far with my current booking. It seems care more about their commission then customers. This was supposed to be a "stress-free" booking process, but it’s been anything but that. I booked based on their description on their website, which clearly advertised the activity as a “daytime” experience. Now, I’m being told that the only alternative option is significantly more expensive and that if I want to proceed with this then I need to pay the difference.. but why should I have to pay extra for something that aligns with what was originally promised?
On top of that, I find the lack of venue information until 3-4 weeks before the event incredibly unhelpful. This isn’t what I expected from a service that’s supposed to make things easier.
I booked with the hope of an organised and smooth experience, but I’m left feeling let down and frustrated. I wouldn’t recommend this to anyone expecting a hassle free process.
24 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi Jade,
Thank you for taking the time to leave us feedback – we’re sorry to hear you’ve had a disappointing experience with us. We understand your frustrations regarding the timing of the cruise and how the confusion around the "daytime" label caused disappointment, however, our 17:00 pm sailing time is generally considered a daytime activity in Marbella as 17:00 pm is still within daylight hours in the region. We do understand that perceptions of “daytime” can vary – we apologise if this didn’t align with your expectations.
When you reached out regarding an earlier time, your Event Manager Sophie did her best to assist. As explained, earlier slots are often part of private charters, which come with a higher price due to their exclusivity, so that was the reason we couldn't easily adjust the booking at that time. However, after reviewing available options with our team, we’re happy to have found another public cruise for you, and Sophie has successfully moved your reservation to their 13:00 pm sail. We’re glad to hear that you're now satisfied with this change!
We’d also like to clarify that we provide final venue details, including exact times, 3-4 weeks before the event, as this depends on factors like group size, any time changes requested and final schedule confirmations from our agents. This is part of our standard practice and is explained prior to anyone committing a deposit payment.
We genuinely appreciate your understanding and are thrilled that we were able to make things right for you.
We hope you have a fantastic time on your Marbella hen!
The Groupia Team!
Such an easy and user friendly…
Such an easy and user friendly platform. Luke and Sophie have been great organising my stag in Manchester in summer
22 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi Leroy!
Thank you so much for the five-star review! ⭐
We'll pass it over to Luke and Sophie right away! 😊
We wish you an amazing stag do and can't wait to hear all the highlights! 🎉😎
In the meantime, please don't hesitate to reach out to Sophie if you have any questions! 🥂
The Groupia Team
Amazing
Amazing! Tom made everything easy to do. Was always helpful with answering any questions or making any changes to quotes. Website was easy to use and navigate to what you wanted and how many people etc.
22 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi Jaclyn!
Thank you for the amazing five-star review! 🤩
We are pleased to hear that you had a stress-free time booking your event with Tom's help and we'll pass your kind comments over to him right away! 🥰
Have a fantastic week ahead! 😊
The Groupia Team
Stag dos made easy
Simon made booking the stag so easy, no hassle at all. Great that you can amend numbers at a later date. Made a daunting task possible!
20 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi R Webb!
Thank you so much for leaving us a 5-star review! 🤩
We are happy to hear that you had an easy time planning a stag do with Simon's help. 😊
We'll pass your positive feedback over to him right away! 😎
Enjoy the rest of your week! 🍻
The Groupia Team
Toms response was prompt and every…
Toms response was prompt and every question i asked got answered, which put me at ease! I’d definitely recommend them for hen do planning where you can get everything all on one website!
17 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi Rachael,
Thank you so much for leaving a 5-star review for Tom! ⭐
We are really happy to hear that you've enjoyed planning a hen party with us! 😊
Hope you have a wonderful rest of your week! 🥰
The Groupia Team
Fantastic service
Simon was a great help, responded quick and offered great solutions when certain events werent running, definitely use the service again!
17 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi Aaran!
Thank you so much for the 5-star review! ⭐
We really appreciate it and can't wait to pass it over to Simon, who will be happy to hear your positive feedback. 🤩
Have a fantastic weekend! 🍻
The Groupia Team
What a legend Simon is!!
Simon took the ease out of organising a group of 10 Hen do. We asked for a few different quotes and he was super efficient and always on hand whenever I had a question. The system is super easy to allow everyone to pay by installments. Thank you for all your help!!
15 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi Gemma!
Thank you so much for the 5-star review! ⭐
We are happy to hear that you had an easy time planning your hen do with us and we'll pass your kind comments over to Simon! 🤩
Let us know how it all goes - we love hearing from our hens! 😊
The Groupia Team
Super responsive
Super responsive, very clear comms, got everything sorted very quickly. We have a large group but was all taken care of with ease. Looking forward to our trip now, will defo book again for the next stag!
6 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi Teddy!
Thank you so much for the 5-star review! ⭐
We are so happy to hear that you've had an easy time booking a stag do with us! 🤗
Don't hesitate to give your Event Manager a shout if you have any questions! They'll be able to help you with any requests and give you extra recommendations about your upcoming trip. 😊
We look forward to hearing how it all goes! 🍻 🤘
The Groupia Team
Niamh was so helpful from the first…
Niamh was so helpful from the first quote! I had lots of questions and she answered every single one quickly and without a fuss! Now can’t wait to experience it !
9 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi Fiona!
Thank you so much for leaving a 5-star review for Niamh! ⭐
We're so happy to hear that she was able to help you plan your party and we can't wait to hear how it all goes. 🎉
You can always contact us if you have any questions - we're here to help. 🤗
Have a wonderful rest of your week! 😊
The Groupia Team
Fantastic service
Fantastic service, Tom provided everything required to allow a quick, speedy and comprehensive booking. Thanks again !
10 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi Denise!
Thank you so much for leaving us a 5-star review! ⭐
We're very happy to hear that you've had an easy time booking your event with Tom's help! 🤩
We love hearing from our groups so don't hesitate to tag us on all socials and let us know how it goes! 😊
Hope you have a fantastic weekend! 🤗
The Groupia Team
Chaos, simplified
Chaos, simplified. Thank you to StagWeb and Luke for making easy work of booking the bones of an upcoming stag-do.
7 januari 2025
Omdöme utan inbjudan
Svar från Groupia
Hi Oliver!
Thank you so much for the awesome feedback and 5-star review! ⭐
We are happy to hear that Luke was able to help you plan the perfect stag do stress-free! 😎
We look forward to hearing about how it all goes - don't forget to tag us on socials #StagWeb! 🍻
Hope you have a fantastic rest of your week! 😊
The Groupia Team
4 time we have used Go hen
4 time we have used Go hen ! Excellent every time xxx
12 december 2024
Omdöme utan inbjudan
Svar från Groupia
Hi Amy!
Thank you for leaving us a 5-star review! ⭐
We are so happy to see you back for another party and are already looking forward to your next big celebration! 🥳
Give us a shout if you need any help organising Round #5! 🤗
Hope you have a wonderful weekend! 🥰
The Groupia Team
All the stress taken care of!
Simon was knowledgeable and able to meet all the needs of our hen party! Took the stress out of organising something and so easy to secure!
Thanks for everything!
11 december 2024
Omdöme utan inbjudan
Svar från Groupia
Hi Aimie!
Thank you so much for leaving a 5-star review for Simon! ⭐
We are really happy to hear that you've had a stress-free time securing your booking and we look forward to organising your hen party! 😊
Have a wonderful rest of your week! 🥰
The Groupia Team
Luke was very helpful and very quick…
Luke was very helpful and very quick with responses to my emails .
5 december 2024
Omdöme utan inbjudan
Svar från Groupia
Hi Amy!
Thank you for the 5-star review! ⭐
We'll make sure to pass your lovely feedback over to Luke. 😊
Our teams wish you a fantastic rest of your day and weekend! 🤩
The Groupia Team
If you hate event planning, GoHen is for you!
I hate organising events so finding GoHen was an absolute game changer as it made the process so much easier! In particular, the ability for everyone to pay their share individually via a link.
Luke is the team member who helped me and he was great and very responsive which I really appreciate.
The only reason why I didn't give a full 5 star review is because I wasn't aware that everyone had to pay a deposit by a certain date until the booking was confirmed - I thought the deposit I paid was for the whole booking meaning everyone could pay their share in the next coming months. So that was a little unclear, but other than that it's been great.
18 november 2024
Omdöme utan inbjudan
Svar från Groupia
Hey Annie!
Thank you for taking the time to leave us a positive review!
We're glad to hear that you had an easy time planning the hen weekend with Luke's help, but we also apologise for the confusion caused by the deposit payments.
Your feedback has been passed on to the relevant team to improve our booking processes.
In the meantime, please speak to your Event Manager if you have any questions or concerns as they will be able to advise you best.
We hope you have a fabulous rest of your week!
The Groupia Team
Been great to deal with so far
Been great to deal with so far! Clear transparent pricing and a very responsive team who have been happy to help.
15 november 2024
Omdöme utan inbjudan
Svar från Groupia
Hi Paul!
Thank you so much for the 5-star review! ⭐
We're glad to hear that you're having a great time organising your event with us! 🥰
Let us know how it goes - we'd love to hear all about it! 🤩
The Groupia Team
Great organised company and very…
Great organised company and very friendly staff, pleasure to work with. Groupia are great for booking group trips be it in the UK, Europe and beyond
25 oktober 2024
Omdöme utan inbjudan
Svar från Groupia
Hey Butlers with Bums!
Thank you so much for taking the time to leave us a 5-star review! ⭐
Working with you has always been a pleasure and we look forward to many more years of partnership. 🥂
The Groupia Team
5 stars
The team at Go Hen are so helpful, they have made my booking experience very easy and straightforward. Fantastic service
16 oktober 2024
Omdöme utan inbjudan
Svar från Groupia
Hi Sarah!
Thank you so much for the 5-star review! ⭐
We are so happy to hear that you've had an easy time booking your party with us! 🥳
Let us know how it all goes! 🤩
The Groupia Team
Tom was very helpful
14 oktober 2024
Omdöme utan inbjudan
Svar från Groupia
Hi Meabh,
Thank you so much for leaving Tom a 5-star review! ⭐
We'll pass your feedback over to him right away! 😊
Hope you have a wonderful week ahead! 🥰
The Groupia Team
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