3 pair of sneakers purchased since the beginning of this year, same style but each a different colour. Great to find something that suits and when you do stick with it, especially if they come in... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchasing quality long term items generally requires some thinking time, especially in the current economic climate. One purchase I don’t hesitate to make is Grenson footwear. This year I’ve t... Se mer
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Grenson customer service won’t answer the telephone on their website When you write in, they don’t believe what you say They do not help they merely pass the problem back to you They have... Se mer
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Ordered a pair of Milo Waterproof Chelsea Boots on 2nd June 2026. Order dispatched the same day. Tracking with DPD is excellent. Had them delivered to my local YEEP Locker. Absolutely great, they... Se mer
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Företagsinformation
Skrivet av företaget
Grenson is a British footwear brand founded in 1866 in Northamptonshire, the historic home of English shoemaking. With more than 150 years of experience, the company combines traditional craftsmanship with contemporary design to create shoes and boots for men and women that are made to be worn and enjoyed for years. Many Grenson styles are made using Goodyear welted construction, a time-honoured method that involves multiple skilled processes and results in footwear that is durable, comfortable and capable of being repaired or resoled. This allows customers to extend the life of their shoes and get long-term value from every pair. While the brand has deep roots in heritage shoemaking, Grenson is also known for its modern approach to design. Collections often reinterpret classic styles, and innovations such as the distinctive Triple Welt sole bring a contemporary edge to traditional craftsmanship. Today, customers can shop Grenson footwear through the brand’s online store and selected retail locations. The company continues to focus on quality materials, thoughtful design and responsible production, while exploring initiatives aimed at improving sustainability and product longevity. From classic brogues and boots to more modern silhouettes, Grenson’s goal remains the same as it was in 1866: to make well-crafted shoes that customers will enjoy wearing for years to come.
Kontaktuppgifter
Unit C2, Crown Way, Crown Park, NN10 6BS, Rushden, Storbritannien
- customerservices@grenson.co.uk
- grenson.com
4,1
Bra
49 omdömen
Ingen inbjudningshistorik registrerad
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Keep your receipts forever
Keep your receipts forever. If you have an issue with the quality you won’t get any help without your proof of purchase. Even though the claim is Grenson has been manufactured in only one factory on the planet 😂. Not helpful at all even though the fault in your design makes my £450 boots unwearable. Had to take them to a local craftsman to fix for £20. What a shame…
31 oktober 2022
Omdöme utan inbjudan
I bought boots
I bought boots, comfortable and comfortable. The toe is a little worn. Everything else suits. Inexpensive, good shoes
16 september 2022
Omdöme utan inbjudan
Bought shoes here at a discount
Bought shoes here at a discount. Very comfortable, I wear the second season. But the prices are very high.
10 september 2022
Omdöme utan inbjudan
Great service
Great service! If you need a professional consultation - you should visit this store. Yes, the price is high, but the quality is worth it.
5 september 2022
Omdöme utan inbjudan
Lovely shoes with an efficient service
Not my first purchase and won’t be my last. Lovely shoes, great communication and arrived the very next day.
28 januari 2022
Omdöme utan inbjudan
I purchased 4 pairs of shoes from…
I purchased 4 pairs of shoes from Grenson's website, Two pairs I have worn and two pairs are unworn still in their original boxes. I bought these shoes just before the first Covid explosion, I was rushed into Hospital with a life threatening condition, I had two operations and I was in Hospital for almost 2 months, following my discharge from Hospital I spent almost 2 months recovering but I was unable to walk properly at that time. I wrote to Grenson's customer care explaining my position and was told quite coldly I had passed the company 30 day exchange policy and there was nothing they would do regarding an exchange, I followed up with two letters to Miss Little at the Grenson offices, I did not get a reply despite the fact that both letters required a signature from Grensons which following my checking with the Post office it was confirmed the letters had been signed for. I then wrote another letter to Mr Hutchings again with a signature being required for the letter yet again no reply. These are truly heartless people how I was meant to return the shoes when I was very ill in \Hospital is a mystery. The shoes indeed all 4 pairs come up way, way to big, this model the "Lloyd" is Grensons showcase shoes and they have not changed style in years, I bought a black and brown pair size 8 I need size 7. Need these heartless people to think again and do the right thing.
Any suggestions very happy to hear from you.
Bill Chamberlain
12 december 2021
Omdöme utan inbjudan
I love my Grenson shoes/boots
I love my Grenson shoes/boots. Expensive but fantastic quality and always look brilliant.
23 november 2021
Omdöme utan inbjudan
Attempted to contact via 3 emails…
Attempted to contact via 3 emails waited over a week and then tried the tel no given 4 options no1 being customer service? Just kept ringing went through all options only one that answered option 3 account's lady told me all working from home I explained I needed info regarding a future purchase but would do so if if the company was having staffing problems all she could say was "sorry" shame because I have several pairs of Grenson's and had had my eye on the new triple welt Gresham
12 januari 2021
Omdöme utan inbjudan
The man who loves his shoes
Ordered Monday arrived Wednesday morning at 7.40 what a service have not tried them on yet .so happy with the service other companies have a lot to learn WELL DONE 👍 mike
29 juli 2020
Omdöme utan inbjudan
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