Absolutely f****** awful. Avoid at all costs. I placed an order at the beginning of December which was paid for in full. I was promptly contacted and told it would be a 3-4 week wait or I could... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Scam artists. Do NOT purchase from GreenVapes.co.uk or Nameste Vaporizers (same company). Was sold a £300 vape that malfunctions. No big deal, notified the company as they offer a "14 day money back... Se mer
Hi, I have recently purchased "Da Buddha Ground Glass Replacement Vaporizer Wand Whip" for my Da Buddha Vaporizer. First of all, my replacement parts came at the speed of lightning after ordering it.... Se mer
Should be very aware these people will just take your money and lie! I phoned up asked them to check stock before I order for next day delivery. They check tell me yes so I pay the extra £9 for next d... Se mer
Företagsinformation
Informationen kommer från olika externa källor
The UK’s leading Superstore for portable, handheld & desktop Vaporizers.
Kontaktuppgifter
Storbritannien
- 020 8133 3775
- greenvapes.co.uk
2,3
Dålig
343 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
still waiting.
I ordered and payed for the fire fly 2 on July the 29th after having been on the waiting list and it has still not arrived yet, I don't even know if it's been dispatched, apparently it's in stock so an update on its progress would be most welcome.
11 augusti 2016
Omdöme utan inbjudan
Svar från Green Vapes
Hi Carl, did you read the text on the page before you ordered? It does state very very clearly in BIG letters that ANY FF2 orders are PRE-ORDERS. Sorry I don't want to write in capitals but if you missed that I don't want anyone else to misunderstand before ordering. It's a shame to give us a 1 star review before giving us a call, contacting our chat or a simple mail. We have hundreds of pre-orders and it's first come first serve. We're being delivered week for week and as soon as they come in to the warehouse they're leaving it again to whoever is next in line. So we haven't forgotten anyone and most definitely not yourself. I can't unfortunately push you to the front of the line even though we've now been rated negative from you, but you shall be delivered asap! I hope you'll then be happy. I myself have to wait till everyone else has one first. So I know how you feel. The good news is, we have delivered, and we are delivering the pre-orders, we just don't get enough to deliver everyone in one go. So apologies from my side, I hope you don't have to wait to long. From the feedback though it's definitely worth the wait! :) Please also simply contact our live chat if you ever need any info, it's much faster. Thanks
Great Service and Product
This is the first time I've used Greenvapes but would definitely use them again. Great product, great and efficient service. Product arrived promptly and works great. Exactly what I wanted and a very happy satisfied customer.
10 augusti 2016
Omdöme utan inbjudan
Best experience
I bought 2 vaps, the Palm 2.0 ( bad device does not give any vaper)
Mighty, waiting to have it
10 augusti 2016
Omdöme utan inbjudan
Brilliant service
Quick simple transaction with super fast delivery. Would recommend.
8 augusti 2016
Omdöme utan inbjudan
Good shop with many products in a large price range
Really like this shop. Well designed mobile site, many products and prompt notification after rearrivel of sold out product.
8 augusti 2016
Omdöme utan inbjudan
Amazing Service
Ordered on a Monday got free shipping and item was with me by Wednesday WOW! Keep up the great work GreenVapes.
6 augusti 2016
Omdöme utan inbjudan
Impeccably professional with a customer service ethos
My personal experience with green vapes was fantastic, full communication, postal speed and tracabillity with an e mail window of delivery . I have no hesitation in recommending Green Vapes to other customers, and will definitely do more purchase business with such a well organised professional company. My best regards to all the team ,for a shopping experience of excellence
6 augusti 2016
Omdöme utan inbjudan
Please reply.
I would like to give you 5 *****'s .impossible without product or reassuring service. Also, don't enjoy your negative reviews.
6 augusti 2016
Omdöme utan inbjudan
Svar från Green Vapes
Hi Paul, you Pre-Ordered the Firefly 2, did you read the description before you ordered? Basically we're going to be getting as many shipments as humanly possible and the Firefly 2 shall be going out on a first come first serve basis. I can't actually see how far you are down the line, but we hope to get all orders out within the next few weeks. I would love to ship all FF2's out in 1 batch but we can't get that many. Unfortunately we had hundreds of orders. However be assured that everyone shall be delivered and taken care of asap. If you need any other help just let me know. As for delivery you'll get a tracking number per email so you can track your order. Once your order is ready I'll make sure it goes out with next day delivery. cheers
A fantastic price and delivered next day. Excellent!
I placed an order at about 5pm. To my surprise it was delivered next day. If only all online shopping experiences could be a good as this one! I recommend the business and will shop again! Thanks.
5 augusti 2016
Omdöme utan inbjudan
Response to survey request.
Fast and as advertised. Small problem, not originaly in stock but soon rectified and they informed me without me asking. Will use again.
3 augusti 2016
Omdöme utan inbjudan
Best value with excellent service.
Green Vapes were recommended to me by a friend. I still had a good shop around & no one could beat them on price or availability of the latest models & any questions I had were answered quickly & professionally.
Still waiting for my pre-order to ship, but am totally satisfied so far.
2 augusti 2016
Omdöme utan inbjudan
Excellent!
Great service and customer support. Very responsive. Speedy delivery. Will use again!
30 juli 2016
Omdöme utan inbjudan
Satisfied :)
Except a small hitch, everything went pretty smooth. Received product in five days. Excellent vape, good packaging . Overall, I'm happy :)
27 juli 2016
Omdöme utan inbjudan
Svar från Green Vapes
Hi Akash! If you have any questions please always send them to support@greenvapes.co.uk. As for the chat team, I wasn't sure, you wrote that they were rude and then in the same sentence that they were polite? I see you ordered Saturday afternoon. Today is Wednesday and your order is going to India! Just for your information so that other people don't get confused, today is the 2nd working day since your order was processed. We unfortunately allow ourselves 2 days off at the weekend, Saturday and Sunday so we can all relax and recuperate from the hard week. The postal system does the same so nothing could get picked up faster than Monday afternoon when you order on a Saturday. However knowing how much you're looking forward to your Vaporizer over there in India, we've done an excellent job of getting it to you ASAP and believe it or not it shall be with you tomorrow evening at the latest :D So 3 working days to India is pretty darn good and I'm actually blown away at how quick this is being shipped! I shall be sending you a tracking number per email right this second my friend. I'd just like to say thanks for your order and let me know if there is anything else I can help you with. Have a happy time Vaping and thanks for choosing us.
Very happy
Great advice on the live chat and was delivered next day, love the vaporiser that was suggested, couldn't be happier.
22 juli 2016
Omdöme utan inbjudan
Great website
No problems there at all, fair prices, quick postage. What more could you ask for?
21 juli 2016
Omdöme utan inbjudan
Very happy with my Crafty!
I had been pondering over which vaporiser to buy for ages as I am a chronic asthmatic and was a little apprehensive. I shouldn't have worried, Mike from Greenvapes was an absolutely great help, making various suggestions of what could be right for me. I purchased the Crafty as the reviews were excellent and it was easy to use (great for me that struggles to turn the tv on!). I couldn't be happier with my purchase, I've tried it all weekend and my asthma feels great! The draw from the Crafty feels smooth and clean and the customer service I received has been second to none. I have recommended Greenvapes and the Crafty to all my friends and will always make my purchases from Greenvapes in future.
12 juli 2016
Omdöme utan inbjudan
Very helpful and prompt
We had excellent advice via online chat, and when that got complicated, also by phone. Our goods arrived very quickly.
7 juli 2016
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.