Cloudkings  Omdömen 

156
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Id always recommend this place, only problem I've had is receiving the incorrect item which was amended in the same week. I also ordered yesterday around 1700hrs and it was delivered today. Outstandin... Se mer

Betygsatt 1 av 5 stjärnor

got sent the wrong vapes and neither of them work. been trying to get in contact for a month now and nothing has been done. they’ve emailed back once asking what my issue is and every time i tell them... Se mer

Betygsatt 5 av 5 stjärnor

What a fantastic company. My orders always arrive within a day or two. I had an issue with one of my vapes not working properly. I contacted cloud kings and not only did they respond quickly, they res... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Absolutely brilliant. Easy to order, and a fantastic selection of flavours and types. Best of all, next day delivery at no extra cost. This is fantastic! Great customer service as every detail is se... Se mer

Företaget har svarat

Företagsinformation

  1. E-cigarettaffär

Skrivet av företaget

We are one of the leading suppliers of Disposable Vapes. At the heart of our business, Customer satisfaction is our number one focus.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

156 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(156)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

useless

got sent the wrong vapes and neither of them work. been trying to get in contact for a month now and nothing has been done. they’ve emailed back once asking what my issue is and every time i tell them my issue they won’t reply. ridiculous.

28 augusti 2025
Betygsatt 5 av 5 stjärnor

Id always recommend this place

Id always recommend this place, only problem I've had is receiving the incorrect item which was amended in the same week. I also ordered yesterday around 1700hrs and it was delivered today. Outstanding service, I even order for other people as well (they don't trust their bank/websites)

27 juli 2025
Betygsatt 1 av 5 stjärnor

Hi I ordered two vapes from this…

Hi I ordered two vapes from this company who I have used for over a year in which I had no problem with until the last two orders in which I received two vapes with leaking oil I've contacted them on numerous occasions but to no avail I'm absolutely rageing that they think they can take your money and when you try tell them there's a vault with the vapes they do nothing if anyone out there is reading this I'd think twice before buying from this company much appreciated Robert..

8 juli 2025
Logotyp för Cloudkings

Svar från Cloudkings

Hi Robert you’ve been a customer with us a long time, you have had a lot of successful orders from yourself this review is not a true reflection, we have refunded and helped your situation multiple times and every time you’ve had another issue, I wish we could help you more but we’ve tried everything possible.

Cloudkings

Betygsatt 1 av 5 stjärnor

I get the same item

I get the same item , mean same flavour twice. No one inform about it. First time ever I am really disappointed. It was my favourite vape shop now I am looking for other sites.

30 juni 2025
Logotyp för Cloudkings

Svar från Cloudkings

Hi can you email us at info@cloudkings.co.uk we’ll be more than happy to help! :)

Betygsatt 1 av 5 stjärnor

AVOID THIS VAPE SHOP

If you have any problems with products, they don't respond on their website form. I got their attention, just when I wrote a negative one star review on Trust Pilot about non existent customer service. I was told to send them an email. Sent it with a problem and proof and received an email that I am "someone that is causing problems for no reason or maybe you are just wanting something for free". So, I asked them to simply delete my account, because I won't be shopping at this store again.
Update: I was ordering from them since March every month, but suddenly I am first time customer to them. They also lied that the company is opened for 10 years. They are opened since 2023. They are twisting the facts to sound more trusted.

29 juni 2025
Logotyp för Cloudkings

Svar från Cloudkings

Hi Ausra, I’m not sure what this is in relation to? We’ve received nothing from yourself, please email us at info@cloudkings.co.uk and we’ll be more than happy to deal with your query :)

UPDATE: CUSTOMER QUERY FULLY RESOLVED.

UPDATE: FIRST TIME CUSTOMER HAD REACHED OUT TO US WAS QUICKLY GENERATED A FULL DISCOUNT CODE OF THE VALUE OF THE FAULTY ITEM IN QUESTION. THIS IS A SPAM TRUSTPILOT REVIEW.

Betygsatt 2 av 5 stjärnor

Really disappointed in them

Really disappointed in them. Have used them for about a year and overall is a good experience and quick delivery... HOWEVER!!! I bought a vape and it was was burnt out after 10 puffs. This was a 25k puff vape. I have messaged 3 times asking for a replacement or refund but have had no response. Out of principle I will start using and different vape store if I don't get get a response, which is a shame as they normally provide a good product.

Last time I had an issue they sorted it, however this time it's been radio silence.

5 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Have had quite a good choice of…

Have had quite a good choice of flavours of late and very happy delivery on a Sunday

27 maj 2025
Logotyp för Cloudkings

Svar från Cloudkings

Thanks for the 5 ⭐️ review Tina :) we really appreciate it!!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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