Avoid Like the plauge - they work out your R&D claim they put it in for you its meant to be smooth - usual pay out 2-3 months . They are alawys ringing and emailing i had contact i can prove with at l... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For the second year running Green Jellyfish have helped us put together an R&D claim, and to fully optimise the potential of this. Nicola Goody helped us this year, and put her export knowledge to... Se mer
Företaget har svarat
Thomas B from Green Jelly Fish managed our R&D claim (2nd year now), and it's been pleasure working with him. He always keeps me up-to-date and is always there to answer my questions, which provides... Se mer
I was approached by Green Jellyfish, They did all the leg work checking out our business adn I had to hand over minimum documents to move forwards with our claim. Mark Brightman was extremely helpfu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Green Jellyfish, we specialise in R&D Tax Credits. Our team of Research & Development Tax Specialists prepare and submit R&D claims, meaning we’re true specialists in the field.
Kontaktuppgifter
The Union Building, 51-59 Rose Lane, NR1 1BY, Norwich, USA
- 033 000 20010
- hello@greenjellyfish.co.uk
- greenjellyfish.co.uk
A quick note to commend kim for her…
A quick note to commend kim for her help with our R&D claim. Despite our initial doubts Jordans assistance was great. He coordinated well with our accountant and took care of the documentation. Thanks for marking the process easy for us.
5 juli 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Good morning Neil,
Thank you so much for your kind words and for taking the time to leave such a positive review.
We're thrilled to hear that Kim and Jordan were able to assist you effectively with your R&D claim. At Green Jellyfish, we strive to make the process as seamless as possible for our clients, and it's wonderful to know that their efforts made a difference for you.
We'll be sure to pass on your commendation to Kim and Jordan.
If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Kind regards,
The Green Jellyfish Team
Green Jellyfish made claiming R&D tax…
Green Jellyfish made claiming R&D tax credits a breeze! Highly recommend their service.
3 juli 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Good afternoon Howard,
Thank you so much for your glowing review and for recommending our R&D tax credits service! We are delighted to hear that Green Jellyfish made the process of claiming R&D tax credits a breeze for you.
We strive to provide a seamless experience and help our clients maximize their benefits from R&D tax credits. Your satisfaction is our priority, and we are thrilled that we could meet your expectations.
If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We are here to help!
Thank you once again for choosing Green Jellyfish. We appreciate your trust and look forward to continuing to serve you.
Kind regards,
The Green Jellyfish Team
The Care Sector and Green Jellyfish
If you are in the care sector please do not be fooled by this company into claiming for R&D tax credits for you; they simply are not relevant to this industry.
They take their 15% commission but when HMRC investigate and require you to pay the value back with interest and in some cases penalties, they sit pretty on their cut of commission! Do not use them.
31 maj 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Hello Julia,
Thanks for reaching out to us on Trustpilot. We do appreciate any feedback from our clients.
We sincerely apologise that your experience with our services hasn't met yours or our expectations.
We would like to try and resolve this issue with you, would you be able to reach out to us on 01603 385406.
We would also like to clarify that not all businesses from any given industry would automatically qualify for R&D Tax Credits, and that if a client of ours is subject to a compliance check, we would assist the client in handling the compliance check.
If this has not been your experience then we would advise you to contact us so we can try to resolve this situation.
Kind regards,
The Green Jellyfish Team
SCAM
As the reviews below il just add that is a massive scam.
They will call you up tell you that you qualify… when you don’t. Worst part is they make things up we requested our report and it was some nonsense about creating an new artificial god like software which is total LIE we only do data… passed around from jack Mulhall to ‘senior mangers Jordan’ which is probably anyone as I have spoken to 3-4 seniors kwak and others.
Stay away we now face massive penalties and could face closure.
22 maj 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Hello Yucuz,
We appreciate the time you have taken to review our services. All of the feedback provided to us is taken very seriously and we use it to constantly improve our processes and services so we can provide the best service to our clients.
Regarding the report you received, I understand how frustrating it must be to see information that does not reflect your actual work. We would like to investigate this matter further to understand how this error occurred and to correct any inaccuracies.
Our goal is to provide reliable and relevant services, and we regret that we did not meet your expectations.
Please contact us directly at 01603 385406 so we can discuss your situation in detail and find a solution.
Kind regards,
The Green Jellyfish Team
This is a scam! Do not allow them to make a claim on your business!
I was approached by my Green Jellyfish via email.
They arrange a call with your business to investigate if your business is able to make a claim.
They ask you to send in your corporation tax returns for your previous years, and even sign an NDA so that you trust them.
You receive a voicemail to say you can claim up to 20k cash or 18k in tax relief for a future year's tax return.
Options are sent via email giving you a choice of a guarantee fee, so if you ever have to submit any documentation to prove your R&D claim to HMRC, they will do the work for you, that’s how they get away with taking a big percentage out of your claim.
They submit the claim using a downloadable template from HMRC and submit this on your behalf, after they have requested more details from you such as, ID, PAYE Ref, Business address and Name, Business bank account number and sort code.
They do not submit the claim under their own business name, they use yours, so you are liable for any mistakes they have made in your claim.
You are then hounded by calls, No caller ID calls, voicemails and emails requesting you to click on the link they have sent.
If you don’t click on the link, they give you 14 days to pay their fees in full. Which is around 5k-7k.
If you click on the link and sign into your Web Filling account you give them access to your accounts online, they can then change any details they want.
They ask for 3 months' grace from HMRC, so this means if you even receive any money without them stealing the whole amount, you would be liable to pay back the whole amount they claimed if HMRC choose to investigate.
By that time, they have all the claim money or a huge amount.
Your company is then in debt to HMRC if you cannot provide all the correct documents to prove R&D.
Do not share your Login ID or passwords for online filling!
They will also send you fake letters in the post from HMRC, stating they have received your claim. This is Fake!
DELETE, AVOID, BLOCK, find a reputable accountant if you believe you have an R&D claim.
I will continue to post this review everyday until the scammers are stopped. I am also reporting to HMRC and the Police!
30 april 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Dear Inspector,
We are deeply concerned by the issues you've described in your review, and we sincerely apologise for the negative experience you had with our service. Your feedback is incredibly valuable to us, and we take allegations of this nature very seriously.
Firstly, we want to address your concerns about our claim process. We strive to operate with full transparency and integrity.
The procedures we follow, including requesting corporation tax returns and signing an NDA, are standard practices to ensure we have the necessary information to evaluate your eligibility for claims accurately and to protect your confidentiality.
Regarding the communication and the claims process, we apologise if our approach made you feel pressured or uneasy. It is never our intention to cause distress, and we are committed to improving our communication protocols to ensure our clients feel supported and informed at every step.
We also want to clarify that the submission process and the use of your business information are conducted with the utmost care and security. We understand your concerns about liability for mistakes in claims. We are committed to accuracy and compliance with all HMRC regulations, and we offer our guarantee to handle any necessary documentation and support in case of an audit to minimise any risks to your business.
It is alarming to hear about the fake letters and other suspicious activities you mentioned. We assure you that all our communications and documents are legitimate, and we take extra measures to protect your business information. If there has been any fraudulent activity, it is crucial for us to investigate this immediately.
To resolve this situation and to address any outstanding issues, please contact me directly at 01603 385406. We are eager to discuss your case in detail and find a way to rectify any mistakes that may have occurred. Your satisfaction and trust are our top priorities, and we are committed to making things right.
We are also initiating an internal review to ensure that all our processes adhere to the highest standards of integrity and professionalism. Your feedback will play a vital role in this review.
Thank you for bringing these serious concerns to our attention. We hope to have the opportunity to resolve this matter to your satisfaction and regain your trust.
Kind regards,
The Green Jellyfish Team
If it sounds too good to be true, it probably is.
If it sounds too good to be true, it probably is.
I didn't think I did R&D, but I was convinced by Green Jellyfish that I did and all my competitors did so if I didn't make an R&D claim I was missing out!
GJF took my accounts and my tax return and filed an R&D claim on my behalf, and it worked. I received cash back from HMRC (less a significant percentage taken by GreenJellyFish). The cash was obviously spent on things we really needed to trade and grow.
Fast forward to the end of 2022 and we have a HMRC enquiry, I expected Green Jellyfish to help, but they didn't. They failed to provide me with the report, the calculations or anything else so I have no idea what they actually did or what they sent to HMRC in the first place.
I've now had to take my medicine and hand back the money to HMRC along with a hefty fine. Green Jellyfish still continue to ignore me and have kept the commission!!
1 april 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Good afternoon James,
Thank you for sharing your feedback. We are genuinely sorry to hear about the difficulties you have encountered and appreciate you bringing this to our attention.
At Green Jellyfish, we aim to provide accurate and reliable R&D claim services, and it is disappointing to learn that we did not meet your expectations in this instance. We understand the importance of transparency and support, especially when dealing with HMRC enquiries.
We apologise for any lack of communication and the inconvenience you experienced during this process. We take these matters very seriously and are committed to investigating your case to understand what went wrong. It is important to us that we address your concerns promptly and effectively.
Please contact us directly at 01603 385406 so we can discuss your situation in detail. We did try and rectify the case by asking for further information through Trustpilot but we haven't had a response from you and we are eager to try and resolve the issues you encountered. We want to ensure you receive all the necessary documentation and provide any support needed to resolve this issue.
Thank you for bringing this to our attention. We hope to regain your trust and demonstrate our commitment to your satisfaction.
Kind regards,
The Green Jellyfish Team
Morgan woods aka green jellycr@p
Morgan woods aka green jellycr@p. You have my money from dodgy R&D claim you lodged. Let me know when you want to refund me.
26 april 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Good afternoon Dan,
Thank you for reaching out and sharing your concerns. We sincerely apologise for any distress caused by your experience with R&D claim services. However, you have mentioned another company in the review, to address this correctly we would like to reach out to you to make sure your review of our services is accurate.
We take allegations of improper handling of claims very seriously and are committed to resolving any issues our clients face.
Please contact us directly at 01603 385406 so we can discuss your situation in detail. We are dedicated to investigating any claim thoroughly and ensuring a fair resolution.
We value your feedback as it helps us improve our services and better serve our clients. Thank you for bringing this matter to our attention.
Kind regards,
The Green Jellyfish Team
Scam company AVOID at all costs
No words. Shut this company down.
SCAM FRAUD
Complete con artists
1 februari 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Good afternoon Stephen,
We are deeply concerned to read your review and take such allegations very seriously. We apologise for any distress you have experienced and want to address your concerns promptly and thoroughly.
At Green Jellyfish, we are committed to maintaining the highest standards of integrity and transparency. Your feedback suggests that we have not met these standards in your case, and for that, we are truly sorry. We would like to understand more about your specific situation so that we can investigate fully and resolve any issues.
Please contact us directly at 01603 385406 as soon as possible. Alternatively, we will request your information through Trustpilot and reach out to you. Our goal is to ensure that every client feels heard and valued, and we are committed to rectifying any mistakes that may have occurred.
Thank you for bringing this to our attention. We look forward to resolving this matter to your satisfaction and regaining your trust.
Kind regards,
The Green Jellyfish Team
The process was explained very well
The process was explained very well, all information required was sent and after discussions on the phone of what we do as a company the claim was put in, very happy with the result.
24 april 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Good afternoon Brett,
Thank you so much for sharing your positive experience with Green Jellyfish! We are delighted to hear that our team could provide clear explanations and gather all necessary information to successfully process your claim.
At Green Jellyfish, we strive to make the process as smooth and transparent as possible, and we are thrilled that you are pleased with the outcome. Your satisfaction is our priority, and we appreciate your trust in our services.
If there is anything else we can assist you with or if you have any further questions, please feel free to reach out to us. We are here to help!
Thank you once again for choosing Green Jellyfish. We look forward to continuing to serve you in the future.
Kind regards,
The Green Jellyfish Team
Extremely helpful company
Extremely helpful company, made the whole process painless and straightforward. Would recommend.
9 april 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Good afternoon Davinia,
Thank you so much for taking the time to share your positive experience with Green Jellyfish! We are delighted to hear that we could make the R&D claims process painless and straightforward for you.
At Green Jellyfish, we strive to provide excellent service and support to all our clients, and we are thrilled that we met your expectations. Your recommendation means a lot to us and serves as encouragement to continue delivering high-quality service.
If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are always here to help.
Thank you once again for choosing Green Jellyfish and for your valuable feedback.
Warm regards,
The Green Jellyfish Team
SCAMMED
UPDATE. I was asked to call the number below. I spoke to Jason who promised to get my issues resolved and call me back a few days ago. No callback. Nothing since then. I didn't expect a return call. But thought I would do as asked and play along.
Anyway, they know exactly who I am. I have them in Court already. Claim Number L9QZ952N. Isued 29.5.24 at WANDSWORTH Court. I am looking forward to exposing this scam in front of a Judge.
I am part of a Whatsapp group of 70 other victims. Many are going to testify as witnesses. We have all had the same experience of having to pay back HMRC + penalties and interest. But GJF keep their large fees and wash their hands. They know nothing about R&D. HMRC has cottoned on and is restricting claims made through either GJF or their many multiple linked companies.
They have zero interest in my paying back my loss.
They have tried to take down this review multiple times and others I have posted under other company names in the group.
Dont belive the 5 star reviews.
My advice would be that if you are approached by anyone offering to help you claim any kind of tax relief, check with your accountant or legal advisor before engaging them. If they can’t help then contact HMRC directly to check with them if you qualify as, if not, it’s you who has to face the consequences if HMRC find out you weren’t eligible for a tax relief you claimed incorrectly.
11 april 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Good afternoon Juliette,
Thank you for your feedback. We are concerned to hear about your negative experience and take such matters very seriously.
At Green Jellyfish, we are committed to providing the highest standards of service and transparency to our clients. Although we believe you might be referring to another company in your review.
We would appreciate the opportunity to understand your specific concerns in detail and address them promptly.
Please contact us directly at 01603 385406 so we can discuss your experience and work towards a satisfactory resolution.
Your feedback is important to us, and we are dedicated to improving our services and addressing any issues our clients may face.
Thank you for bringing this to our attention. We look forward to hearing from you and resolving your concerns.
Kind regards,
The Green Jellyfish Team
Svar från Green Jellyfish
Dear Mike,
Due to only seeing your first name we're unable to find you on our system, please could you reach out to customer.service@greenjellyfish.co.uk so we can speak with you directly and answer any questions you may have.
Kind regards
Green Jellyfish Customer Service Team
I regretted taking on GJF advise....
Green Jellyfish assured me that my R&D activities were eligible for a claim. Based on their guidance, I confidently submitted the claim and received a rebate from HMRC. However, it has come to light that HMRC's process involves issuing rebates first and investigating later. Unfortunately, upon investigation, it was determined that my claim was not eligible, and now I must return the rebate. The advice given by Green Jellyfish, which led me to proceed with the claim, has caused me considerable distress and countless sleepless nights.
29 mars 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Dear Sandro,
We understand this is can be a stressful event but your dedicated Paralegal and Coordinator provided as part of your agreement with Green Jellyfish are currently taking care of this enquiry with you and will be actively working to get a positive result for you,
Please contact our team at customerservice@greenjellyfish.co.uk if you would like any further information about the enquiry support provided
Best regards
Green Jellyfish Customer Service Team
Greenjellyfish are fantastic at getting…
Greenjellyfish are fantastic at getting your R&D claim and taking their fees. However they will not provide the documentation for the claim. PLEASE BE AWARE
28 mars 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Dear Atul,
We apologise for your journey not being as smooth as it should be. Please contact our team at customerservice@greenjellyfish.co.uk and they will be able to arrange for your submission documents to be sent to you,
Kind regards
GJ Customer Service Team
Really good and informative service…
Really good and informative service from start to finish. Was a pleasure to work with.
27 mars 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Good afternoon,
Thank you so much for your kind words and for sharing your positive experience with Green Jellyfish! We are thrilled to hear that you found our service to be informative and enjoyable throughout the entire process.
Providing excellent service and ensuring our clients feel supported is at the heart of what we do. We are glad that we could meet your expectations and make your experience a pleasant one.
If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you once again for choosing Green Jellyfish. We look forward to serving you again in the future.
Kind regards,
The Green Jellyfish Team
R&D Claims
HI, I'm writing this review in hope that no other company suffers the way myself and other companies are doing in regards to R&D claims.
We along with many other companies who work in care have been mislead by Green Jellyfish, they stated that they were one of the leading companies dealing with R&D claims in this field and we were assured that if we dealt with Dementia patients we would qualify.
I did say to the agent that I believed the claim would be tenuous at best but they said no we have got this through for many care companies, sadly we agreed to go ahead.
Some time later sure enough Green Jellyfish delivered and paid me around £8000, after the claim was ratified by HMRC. Green Jellyfish kept the rest around £9,500.
About a month or two later HMRC sent me a letter saying that the claim had been dismissed and required repayment, upon which we paid our monies back.
We rang Green Jellyfish to inform them that we needed them to pay the HMRC the money back, they refused and continue to refuse to pay it back .
Just 20 minutes ago we had a conversation with HMRC after receiving a letter earlier today , they are adamant we have to reimburse the HMRC and pay the interest.
This situation has had a massive impact on my mental health and from what I have heard on many others as well. Good honest hard working individuals have succumb to this companies lies and misrepresentation of the narrative, we could have wrote this review in a more aggressive manner but I dont want the review to be taken down.
This is a heart felt genuine request that people take heed of this review and not get involved with this company, Green Jellyfish
22 mars 2023
Omdöme utan inbjudan
Svar från Green Jellyfish
Dear Mark, We would be keen to understand more about your claim journey with us to it can contribute to the improvement of our services. Please drop us a line at customerservices@greenjellyfish.co.uk so we can understand your position better and fully review your refund request
Kind regards
Green Jellyfish Customer Service Team
Good service and easy process
GJ helped us claim for our R&D rebate. We've used them two years running now and happy with their service.
29 februari 2024
Omdöme utan inbjudan
1 star is 1 too many
1 star is 1 too many. Stay away from this company they sold themselves es to us as tax experts in the care sector and that couldn’t be further from the truth. We had a teams meeting where they gathered info about our company and they submitted an R&D claim to HMRC on our behalf we were awarded approx £30k and they took their commission however HMRC then found our claim non compliant and we had to pay back the full amount , GJF refused to pay back the commission leaving us £7k out of pocket. Numerous attempts made to reclaim this money during which they used stalling tactics and had us appeal using “their” law firm Kirby and Haslam. I requested many times to view my original claim but was told it wasn’t available or KH didn’t have it. My guess ( which I can not prove) is that the claim was not reflective of our original discussion and my business whatsoever and GJF went in aggressive to get the maximum tax rebate possible. I know we are not the only business they have done this too so my advice would be TO AVOID AT ALL COSTS
21 mars 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Dear Sarah,
We appreciate your feedback, and we understand your concerns. Your review provides us with a chance to better understand where we fell short and make improvements. Please reach out to us at customerservice@greenjellyfish.co.uk, and we'll make it our priority to enhance your experience with us.
We have now been using Green Jellyfish…
We have now been using Green Jellyfish for over 3 years and the quality of the service has definitely improved. Our consultant Thomas was very helpful, precise and professional. Happy to recommend to anyone!
7 mars 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Good afternoon Steve,
Thank you so much for your kind words and for being a valued client of Green Jellyfish for over 3 years! We are thrilled to hear that you have noticed an improvement in our service quality and that Thomas was able to provide you with helpful, precise, and professional assistance.
At Green Jellyfish, we are committed to continuous improvement and providing excellent service to our clients. Your recommendation means a lot to us and serves as motivation to continue delivering high-quality service.
If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We are here to help and look forward to continuing our partnership with you.
Thank you once again for choosing Green Jellyfish!
Kind regards,
The Green Jellyfish Team
Johnathan was a great interlocutor
Johnathan was a great interlocutor! Very friendly, patient while explaining every steps and he made all happen so fast and efficiently. Just waiting for my payment to be done now. I do recommend 100%!
15 mars 2024
Omdöme utan inbjudan
Svar från Green Jellyfish
Good afternoon Paule,
Thank you so much for your wonderful feedback and for recommending us! We are thrilled to hear that Johnathan provided you with excellent service, being friendly, patient, and efficient throughout the process.
At Green Jellyfish, we strive to make the R&D claim process as smooth and efficient as possible for our clients, and we are delighted that you had such a positive experience.
We are working diligently to ensure your payment is processed promptly. If you have any further questions or need assistance, please feel free to reach out to us. We are here to help!
Thank you once again for choosing Green Jellyfish. We look forward to continuing to serve you.
Best regards,
The Green Jellyfish Team
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