GreenGreen Store Omdömen 

334
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I bought a laptop from here on a punt. There is a website where I usually buy refurbished from. However great experience, awesome price will check here first in future

Betygsatt 5 av 5 stjärnor

Laptop was really well described, very good condition and performed just as I'd expected. Packaged really well, absolutely minimal chance of damage in delivery. Instructions for first use were rea... Se mer

Betygsatt 5 av 5 stjärnor

Good clear website and buying experience. Laptop delivered quickly and very well packaged in custom packaging that suggested attention to detail by this company. Laptop seems to work perfectly and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... Se mer

Företaget har svarat

Företagsinformation

  1. Datorbutik
  2. också i
  3. Butik med begagnade datorer

Skrivet av företaget

GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

334 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

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4,9

Alla omdömen

(334)

75 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

I'm really impressed

I'm really impressed. The site was easy to use, with lots of good information. The transparency on the website gave me the confidence to trust them, as they are new to me.

I took time comparing and the UI was good. I appreciate how easy/flexible it was to upgrade stuff like RAM etc.

I went for a "C" grade laptop and have to say it's flawless to my eyes. Windows 11 on so no messing about upgrading. The laptop is brilliant. Also it came within 48 hours. I'm really pleased. Thanks folks, I'll definitely come back.

19 maj 2026
Betygsatt 5 av 5 stjärnor

Would definitely buy from this store again

Excellent communication and flexibility based on my delivery date requirements.

When the product I purchased was not found to meet the quality standards they had expected on final inspection I was advised and offered an alternative purchase (of a greater value) for the same price.

Delivered in a timely manner in excellent packaging.

Fantastic value for money. Would definitely use again.

14 maj 2026
Betygsatt 5 av 5 stjärnor

I had an issue with a fan on my laptop

I had an issue with a fan on my laptop. After some communication, I sent it back, and the fan was replaced, thermal paste was applied, and it is now working perfectly. 2nd purchase from them and I will buy from them again.

27 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bought a laptop in October

Bought a laptop in October, it had stopped working in April, less than 6 months later. Must have only used it less than 20 times and had 2 programs on it. No internet use.
Spoke to them and they offered no real help. Apart from take it to a local PC repair shop, which I did.
So, to be fair they can’t expect me to recommend them to anyone. Which I will not.

18 april 2026
Omdöme utan inbjudan
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Michael,

We are sorry to see this review, as this is not how we understood the support query had been left. We replied the same day with written next steps, including the option for the device to come to us for assessment, so it may simply be that our follow up email did not reach your main inbox.

For privacy reasons, we cannot discuss the full order or support history publicly. However, when you contacted us on Monday 20 April, we called back within the hour and carried out brief diagnostics with you. Based on what was described, the issue appeared to be Windows software corruption rather than a confirmed hardware fault.

As the order was outside the first 6 months when you contacted us, the sensible next step was to identify whether the issue was software related or whether the device needed physical assessment. The email we sent set out that practical route forward, starting with the quickest cost neutral software option, while also explaining how we could proceed if the device still needed to come back to us for assessment.

Day to day software use, software changes, updates, and data backup are the customer’s responsibility. Where Windows becomes corrupted, a reinstall can occasionally be required. To be helpful, we provide detailed Windows 11 reinstall guides and video guidance on our website to make this process more accessible:
https://www.greengreenstore.co.uk/blogs/news/tagged/video-guide

For clarity, we recommend all customers keep a good backup of their data, whether the device is new, like new, or refurbished. Hardware issues can usually be investigated, but lost personal data can be much more difficult or impossible to recover. We do not offer data recovery services.

We are here to assist, but we can only move the support process forward when communication continues. From our side, we were awaiting your reply to the email sent on Monday 20 April, so we could confirm the next step.

Please check that email, including junk or spam, and reply there so this can be picked back up properly.

Kind regards,
Michael
Owner, GreenGreenStore

Betygsatt 5 av 5 stjärnor

Very fast delivery

Very fast delivery, conditin better than expected

7 april 2026
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Martin,

Thank you for your feedback. We're glad the delivery was quick and that the condition was in line with the advertised product info.

Kind regards,
GreenGreenStore Team

Betygsatt 5 av 5 stjärnor

All good so far

This is the second laptop I've bought from GreenGreen Store, and so far it's working perfectly

7 april 2026
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Mr Anthony Pyman,
Thank you for your continued support. We're glad to hear everything is working well so far.

Kind regards,
GreenGreenStore Team

Betygsatt 5 av 5 stjärnor

Smooth Service

Monitor was delivered as expected. No issue encounter so process of purchasing and receiving the item was good.
The monitor is yet to be used so can't comment or rate it at the moment.

30 mars 2026
Betygsatt 5 av 5 stjärnor

Helpful, prompt delivery and excellent product

I purchased an HP Fury a month ago and am very happy with it.

I'd been let down elsewhere for the same device but when it arrived, the specs weren't as advertised, so I phoned GreenGreen Store to check with them before purchasing this one, which was actually better and less expensive. The gentleman was very helpful and checked that it was as advertised. I ordered it, and it arrived a few days later via tracked delivery.

I've been using it for a month now and love it. I've experienced no issues and would definitely recommend GreenGreen Store to any of my friends for refurbished laptops.

10 mars 2026
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Sienna,

Thank you for your warm feedback.

We're glad the information provided was helpful and that the laptop arrived promptly and as described. Good to hear it’s been working well. We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Betygsatt 5 av 5 stjärnor

Excellent Service

The laptop itself was of excellent quality and very well priced. When I later needed some troubleshooting support, the follow-up correspondence was handled exceptionally well; the response was quick, detailed, and genuinely helpful.

27 mars 2026
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Tim,

Thank you for your feedback.

We're glad to hear the laptop offered good value and that the follow-up support was helpful and prompt.

Kind regards,
GreenGreenStore Team

Betygsatt 5 av 5 stjärnor

refund for a large purchase

Needed a refund for a large purchase. Michael came in person to collect on the same day, refund landed in account the week after. Very quick and helpful.

25 mars 2026
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Oscar,

Thank you for your warm feedback. ☺

Appreciated. Thank you for making the collection possible, and for working with us on this.

We use insured courier services for all of our customer orders, and the same applies to the rare customer returns where needed. Devices are also packed in a way that helps support an additional journey back to us if required.

(In rare cases, where a customer is located very close to us and the order is heavier, we may suggest an additional collection option by exception, simply to help ensure as smooth a journey back to us as possible. For the majority of orders, this is not needed, as the standard courier route is the right fit. Any such local collection option would only ever be suggested by our side by email where appropriate, rather than being part of our standard offering.)

Kind regards,
Michael
GreenGreenStore Team

Betygsatt 5 av 5 stjärnor

Incredible service

Incredible service and brilliant customer support. Bought a thinkpad T14 Gen 3 for a competitive price, was shipped and delivered within a day. Customer support was par none, emails were replied to extremely fast and with detailed and useful help and tips. Couldn't recommend more.

25 mars 2026
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Chris,

Thank you for your feedback.

We're glad the laptop arrived quickly and that the support was helpful throughout. We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Betygsatt 5 av 5 stjärnor

Very good service

Very good service. Laptop sent very quick in a perfect condition. Thank you very much.

17 mars 2026
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Juan,

Thank you for your feedback.

We're glad the laptop arrived quickly and the condition was as described.

Kind regards,
GreenGreenStore Team

Betygsatt 5 av 5 stjärnor

All good.

Easy, quick, laptop looks better than I thought it might and so far works just like it said it would. And for me most importantly the delivery came when it said it would I had trouble with another refurb PC company's delivery service, just never came when they said they would. Would recommend.

13 mars 2026
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Linda,

Thank you for your feedback. We're glad the laptop arrived on time and was as advertised.

We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Betygsatt 5 av 5 stjärnor

Exceptional service and brand-new quality!

After extensive research for a specific high-end Dell laptop (Pro Max 18 Plus), I came across GreenGreen Store. Not only did they have the exact model I was looking for, but the price was exceptionally reasonable compared to every other listing in the UK for these specific specs. Before purchasing, I called their customer service team, and the representative was incredibly helpful. They answered all my questions, put my mind at ease, and gave me complete confidence in my purchase.

I placed my order and was thrilled to receive next-day delivery. Upon unboxing, I was absolutely over the moon! The laptop significantly exceeded my expectations. Even though it was listed as a Grade A refurbished device, it looks and performs exactly like a brand-new machine. The battery health is at a perfect 100%, the RAM is flawless, and the GPU delivers extreme power. I even ran multiple high-level benchmark tests, and the outstanding results confirmed the pristine condition of the device.

Thank you so much, GreenGreen Store! This has been my best purchasing experience by far. I will definitely be buying from you again and won't hesitate to recommend your store to anyone.

17 mars 2026
Omdöme utan inbjudan
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Munib,

Thank you for your detailed & thoughtful feedback. We're glad to hear the laptop arrived promptly, was as advertised, and that the support helped give you confidence before purchase.

We appreciate the recommendation and your kind words.

Kind regards,
GreenGreenStore Team

Betygsatt 5 av 5 stjärnor

Professional & Detailed

"We have been purchasing all of our computer towers and laptops from GreenGreen Store, and the experience is consistently excellent. Michael is incredibly responsive and knowledgeable; he takes the time to truly understand our requirements and always offers the best options to fit our budget. It’s rare to find such attentive service where you feel your needs are a genuine priority. Highly recommend Michael and the team for anyone looking for quality tech and honest advice."

19 februari 2026
Betygsatt 5 av 5 stjärnor

Thinkpad X1 Carbon Gen 9

Ordered a B grade Thinkpad X1 Carbon Gen 9. It came quickly and was immaculate. I don't know how it was B grade. Couldn't be happier.

25 februari 2026
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Brian,

Thank you for your warm feedback. We're glad the laptop arrived quickly and that the condition was as advertised.

Kind regards,
GreenGreenStore Team

Betygsatt 5 av 5 stjärnor

Laptop like new

Delivery was very quick. They used more generous packaging than the original manufacturers packaging but also sent the original packaging. The laptop was as described and in immaculate condition. Very happy.

24 februari 2026
Logotyp för GreenGreen Store

Svar från GreenGreen Store

Hi Martin,

Thank you for your warm feedback.

We're glad the laptop arrived quickly, was well packaged, and matched the description. Glad to hear that the condition was as advertised.

Kind regards,
GreenGreenStore Team

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