The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... Se mer
Plats
Byt plats4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
On 29 September I booked the Grand Rail Tour of Switzerland on the phone with Adele. She answered my questions very thoroughly and efficiently. She was always very polite and was very clear with her... Se mer
Excellent booking and pre holiday admin. It was our first time with GRJ and would highly recommend. Great itinerary, can't believe how much we did and incredible sights we saw. The Tour Manager who tr... Se mer
Extremely helpful and friendly staff in both Customer Service (Ellie) and Sales (Andy). Between them they sorted out the muddle that I'd got myself into online and Andy booked my holiday on the phone... Se mer
Företagsinformation
Skrivet av företaget
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Skrivet av företaget
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
Kontaktuppgifter
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, Storbritannien
- 0190452936
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Phone booking
For some reason I was timed out when I tried to book on-line, so I phoned instead. The staff member was very helpful and the holiday was booked quickly and efficiently.
Good helpful staff
Helen was very helpful and efficient in…
Helen was very helpful and efficient in taking our booking. Most importantly the phone was answered quickly by a real person
Answered phone smartly
Answered phone smartly, knew what he was talking about, booked trip efficiently
Given a great deal of was an incentive
Given a great deal of was an incentive
So far all information has been most helpful
Very easy and good presentation
Very efficient.
The booking was completed very professionally by Luke.completed very quickly. The relevant documents were sent in less than half hour.
A very simple booking made even better…
A very simple booking made even better when I was allowed the additional reduction per person (for regular customers) which arrived by post a day later.
Many thanks.
Happy to make a repeat booking
Have just booked again after an excellent holiday in 2026. Great organisation and friendly customer services.
Andy was really helpful and quickly…
Andy was really helpful and quickly found our credit on the system. He then proceeded to process our booking and answered all my questions.
Very helpful and friendly answered all…
Very helpful and friendly answered all my questions,Great job Andy
Easy to book and prompt follow up
Easy to book and prompt follow up. Clear paperwork, quickly delivered.
Easy to use sign up for a holiday
Easy to use sign up for a holiday . Prompt and informative information and very helpful staff when contacted by phone.
Easy booking procedure with everything…
Easy booking procedure with everything clearly explained
An Unforgettable Whirlwind Across India…
An Unforgettable Whirlwind Across India – Incredible Guides, Wildlife, and Mountain Views!
Just returned from an intense, action-packed two-week tour covering India’s Golden Triangle, a wildlife safari in Ranthambore, and two nights up in Shimla. It was a incredible journey from start to finish!
The Team & Support:
A special mention goes to our extraordinary tour manager, Sanjay Sihag, and local guide, Sudhir. Their depth of knowledge regarding local history, culture, and customs was immense—so rich that it’s inspired me to keep reading and learning now that I’m home! Beyond their expertise, Sanjay kept the group running seamlessly and prioritized everyone’s health and wellbeing, seamlessly organizing doctor visits and accompanying group members on pharmacy runs whenever needed.
The Transport:
Our coach driver deserves a medal! Navigating Delhi and Jaipur traffic smoothly and safely—all without brushing against a single tuk-tuk—was nothing short of miraculous.
Standout Accommodations:
The Oberoi Cecil, Shimla: Hands-down our favorite hotel. The heritage building, stunning mountain views, prime location, and exceptionally attentive staff made it truly special. The stay here was further enhanced by attending the talk given by Raaja Bhasin, the award winning author and absolute expert on everything Shimla.
Hotel Ranthambore Regency: Loved the atmosphere here—it had a fantastic, authentic safari feel.
We now need a holiday just to recover from the pace, but it was worth every single moment. Highly recommended!
We could talk to somebody
The on line process was straightforward…
The on line process was straightforward and was able to navigate easily. I have not given a 5 star rating as I am still waiting for the email confirmation of the booking.
Extremely helpful and friendly staff
Extremely helpful and friendly staff in both Customer Service (Ellie) and Sales (Andy). Between them they sorted out the muddle that I'd got myself into online and Andy booked my holiday on the phone (without making me feel stupid for getting in a muddle !)
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