I have been ordering from the off licence for the last couple of months and I am very happy with their selection. Also, customer service is excellent as they promptly follow up when there are delays w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Superb Irish Company . The hampers were praised by people I sent to and the communications and delivery exceptional. I spoke to one of the staff there and could not have been more helpful.The artisan... Se mer
Företaget har svarat
I've placed orders with Grape & Bean twice in the last year. The experience was excellent both times. They have a good selection of high-quality, and good value, products. The web site looks good a... Se mer
Företaget har svarat
Niamh was great in dealing with my query over the phone and together with her colleague they ensured my gift went to the correct address. I’ve tried to send another order but it’s still defaulting to... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Gourmet food, wine & gifts from real sustainable family producers Shipped direct to you door in Ireland plus 24 other countries worldwide
Kontaktuppgifter
Portlaoise, R32DYX4, Dublin Road, Irland
- +353 57 8656178
- hello@grapeandbean.ie
- grapeandbean.ie
4,9
Utmärkt
219 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The website seemed to have issues with…
The website seemed to have issues with ordering delivery to Dublin but billing in the UK. Also, I discovered there is no messaging ie nowhere to write a birthday message (!!?!) to my 92 yr Aunt. I selected Grape & Bean as they offer Irish produce and non-alcoholic hampers that don’t include toffee or really sugary gifts. However, it’s not clear when the delivery date is. The hampers appear good, however the website really needs to be updated
8 mars 2024
Omdöme utan inbjudan
Svar från Grape & Bean
Hi Susan
Thanks for the feedback
Those things are possible and are used every day by our customers but I would be very interested to hear more about your experience (in case there is something else we need to do).
Please feel free to email me on tony@grapeandbean.ie and we will try to figure this out for you.
All the best
Tony
The shopping experience was very easy&…
The shopping experience was very easy& they e mailed me a reminder . My friend was delighted with her hamper and the packaging
16 februari 2024
Svar från Grape & Bean
That's great Rosemary. Thank you for the review ☺️
Easy button for a thoughtful gift!
Very easy and clear online site to navigate, great selection and groupings for various events and food restrictions. Timely delivery and reasonably priced. The food and beverage offerings were varied and quality!
15 februari 2024
Svar från Grape & Bean
Thank you for the great review 😊
Svar från Grape & Bean
Thanks David 🙂
Really liked the cheese board I…
Really liked the cheese board I ordered, very good quality. Service was excellent, easy and my order arrived very fast!
19 januari 2024
Svar från Grape & Bean
Thanks Mary 😊
Excellent product for a gift and great…
Excellent product for a gift and great service. The only issue I had was that your delivery courier just left the product that I purchased as a gift on the doorstep of the recipients home which was very disappointing, as it is a food product.
8 januari 2024
Svar från Grape & Bean
Thanks for the feedback Mark. We will look into that and keep trying to improve. All the best
Absolutely brilliant hamper
Absolutely brilliant hamper - my parents loved it and commented on how well presented it was. Was delivered early, well before my dad's birthday which was perfect as otherwise I'd be worrying it wouldn't arrive on time! There was very good communication and it was a great service from start to finish. Wouldn't hesitate to order again from Grape and Bean!
4 januari 2024
Omdöme utan inbjudan
Svar från Grape & Bean
Thank you for the great review! We are always delighted when both Sender and Recipients are happy. That's what we're here for :)
Svar från Grape & Bean
Thanks Pauline
Excellent product and service
29 november 2023
Svar från Grape & Bean
Thank you Liam. Have a lovely Christmas 🎄
Svar från Grape & Bean
Thank you Martin. Have a lovely Christmas
Great service and super fast delivery…
Great service and super fast delivery even at Christmas time. The hamper was a huge success, thank you.
8 december 2023
Great delivery service and sustainable…
Great delivery service and sustainable packaging. Customer support top class. Bought as a festive treat. Can’t wait to try everything.
27 november 2023
Svar från Grape & Bean
Thanks for the review and your support. We hope you enjoy everything
I thought my order was missing,turns…
I thought my order was missing,turns out it was not
Mags was very understanding and thorough at getting to the bottom
Of it
23 november 2023
Svar från Grape & Bean
Thanks Jane. from everyone at Grape & Bean (especially Mags 😊 )
Great service and great products
Great service and great products. Delivery really fast.
6 november 2023
Svar från Grape & Bean
Thank Emer. We really appreciate your business and your feedback. All the best
Svar från Grape & Bean
Thank you very much
What we preferred was out of stock but…
What we preferred was out of stock but we got options and were delighted
With the alternative and delivery was excellent
21 oktober 2023
Svar från Grape & Bean
Thanks Sean. I'm delighted that you like our recommendation.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.