Superb Irish Company . The hampers were praised by people I sent to and the communications and delivery exceptional. I spoke to one of the staff there and could not have been more helpful.The artisan... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've placed orders with Grape & Bean twice in the last year. The experience was excellent both times. They have a good selection of high-quality, and good value, products. The web site looks good a... Se mer
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Niamh was great in dealing with my query over the phone and together with her colleague they ensured my gift went to the correct address. I’ve tried to send another order but it’s still defaulting to... Se mer
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The wine I initially ordered was not in stock. They contacted me almost immediately and offered a change, which I happily accepted. Customer service appears to be an area in which the company thrives.... Se mer
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Företagsinformation
Skrivet av företaget
Gourmet food, wine & gifts from real sustainable family producers Shipped direct to you door in Ireland plus 24 other countries worldwide
Kontaktuppgifter
Portlaoise, R32DYX4, Dublin Road, Irland
- +353 57 8656178
- hello@grapeandbean.ie
- grapeandbean.ie
4,8
Utmärkt
218 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful products
Beautiful products. Easy to deal with and very helpful
Will also be buying their Christmas hamper again.
Highly recommend
21 juni 2024
Svar från Grape & Bean
Thank you very much Gillian 🙏
Svar från Grape & Bean
Thanks Dermot
Svar från Grape & Bean
Thank you Sandra 😊
Brilliant ompany
Very efficient. Was a birthday gift for my brother and he absolutely loved it.
27 maj 2024
Svar från Grape & Bean
Thanks Ann. Glad your brother liked his present :)
Svar från Grape & Bean
Thanks Lorraine :)
Easy to use website
Easy to use website, next day delivery and everything packed perfectly. Couldn't ask for a better service.
28 maj 2024
Svar från Grape & Bean
Thank you so much Orla. We really appreciate your order and the lovley review too
Very happy with service products…
Very happy with service products delivery. Would recommend
23 maj 2024
Svar från Grape & Bean
Thank you very much Carmel
Miss their Abbeyleix shop.
Good value. I usually stop at their store in Abbeyleix but unfortunately it closed down . Their online store is good.
29 april 2024
Svar från Grape & Bean
Thanks Brian. We appreciate you sticking with us. We're adding new things to the website regularly. All the best. Tony
Easy to order and choose products
Easy to order and choose products.
The person who received the hamper, was really impressed and delighted with it
29 april 2024
Svar från Grape & Bean
Thanks for your order and kind feedback. All the best from Grape & Bean
Excellent reliable service
This is my third time to order with Grape & Bean. Always reliable and quick service. Presentation of the wine box is great and our clients are happy to receive them.
26 april 2024
Svar från Grape & Bean
Thanks Carmela. Your review is very much appreciated. As are your orders :) We promise to keep doing our best every time
The hamper arrived a day late
The hamper arrived a day late, which was annoying since it was a birthday present and the recipient went away on holiday the next day. I did note that the package spent a long time being processed by DPD, so probably not G&B’s fault. I am unable to comment on the contents as yet.
29 april 2024
Svar från Grape & Bean
Hi Chris
I'm sorry to hear that you were disappointed. Thanks for letting us know though.
We do communicate that our couriers don't deliver at the weekend (in our shipping information on the product page and elsewhere) but we are going to try to find ways to make that clearer.
We received your order at the weekend so the earliest we could ship was monday for delivery Tuesday.
Our goal is for both the sender and recipient to be happy so this is important to us.
Thanks for your order and feedback
All the best
Tony
Super fast delivery
Super fast delivery, excellent customer service & very pleasant to deal with. I definitely recommend this company &!the people who run it.
8 april 2024
Svar från Grape & Bean
Thank you Louise. We appreciate your kind words very much :)
Lovely case of wine at a good price
The case arrived a day after ordering it. The wine was lovely and good value.
3 april 2024
Svar från Grape & Bean
Thanks Jenny
Was very happy with how quick my order…
I waas very happy with how quickly my order was delivered.
My friend really enjoyed the bubbly,chocolates by candle light. I'll ne using your company in the future.
Thank you.
25 mars 2024
Svar från Grape & Bean
Thank you Margaret
Svar från Grape & Bean
Thanks Lorna 🙂
The willingness of a staff member to…
The willingness of a staff member to personally deliver a ‘last minute’ significant birthday gift (on the required date rather than having to wait for the courier service the following day) spoke volumes for excellent customer service! Thank you!
20 mars 2024
Svar från Grape & Bean
Thanks Pat
Excellent help from Margaret with my…
Excellent help from Margaret with my order. Care and attention to detail.
7 mars 2024
Svar från Grape & Bean
Thank you very much Liam
The website seemed to have issues with…
The website seemed to have issues with ordering delivery to Dublin but billing in the UK. Also, I discovered there is no messaging ie nowhere to write a birthday message (!!?!) to my 92 yr Aunt. I selected Grape & Bean as they offer Irish produce and non-alcoholic hampers that don’t include toffee or really sugary gifts. However, it’s not clear when the delivery date is. The hampers appear good, however the website really needs to be updated
8 mars 2024
Omdöme utan inbjudan
Svar från Grape & Bean
Hi Susan
Thanks for the feedback
Those things are possible and are used every day by our customers but I would be very interested to hear more about your experience (in case there is something else we need to do).
Please feel free to email me on tony@grapeandbean.ie and we will try to figure this out for you.
All the best
Tony
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