Engineer that arrived was really pleasant and knew his stuff. Issue all sorted Back office lets things down a bit. Website didn't take bookings correctly. Couldn't call anyone, but website contac... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had trouble with my satellite signal so went online to find someone to deal with the problem. I found the website and was able to book an appointment immediately and was amazed that an engineer turn... Se mer
Just had a new digital aerial fitted. The aerial engineer Raymond was was courteous, pleasant and very helpful. He really knew his trade. I booked a visit online and he came the same day. The job and... Se mer
Poor start, automated call and voice cancelled scheduled visit due to unforeseen circumstances, promised visit was rescheduled for next day but no time or further contact. My issue was no signal from... Se mer
Företagsinformation
Skrivet av företaget
With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
Kontaktuppgifter
Storbritannien
- grandedigital.co.uk
4,6
Utmärkt
787 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good hope he’s coming back soon…
Very good hope he’s coming back soon with upgraded part
19 september 2025
No-one turned up
Good online communication and appointment booked. However, no-one came. No phone or email explanation. I emailed to complain and was told "support team" would contact me. Still waiting ...
23 september 2025
Omdöme utan inbjudan
Excellent customer service
Excellent customer service, fast and a very competitive price. Kept up-to-date with the appointment and the fitter was friendly and efficient. Would definitely recommend.
22 september 2025
GREAT JOB
Darren was polite and professional, he carried out his tests and discovered and resolved the issue. The repair did not require and new components which please me as it saved me money.
22 september 2025
The engineer came out promptly
The engineer came out promptly. He was polite and efficient, and clear in his explanation of the issues. We would definitely book him for future problems and installations.
18 september 2025
On time engineer was excellent in job…
On time engineer was excellent in job and manner
17 september 2025
Came out the same day a really nice guy…
Came out the same day a really nice guy he was very helpful and did a very good job I would recommend this company.
15 september 2025
Your engineer was very friendly and…
Your engineer was very friendly and efficient, the job was completed whilst the engineer was here so it was great that our satellite service was resumed quickly.
9 september 2025
Excellent service from start to finish
Excellent service from start to finish. Easy online booking, kept in touch when engineer couldn’t find address and also after engineer quoted a price, called to ask if was happy to go ahead. Engineer (Ryan) was polite, respectful, helpful, knowledgeable and sorted the issue. Would highly recommended
27 augusti 2025
Service was wonderful
Service was wonderful, Jay the technician was a polite and cheerful to talk to. He knew his stuff and we were soon up and viewing again. Would recommend these guys to any one. Thankyou.
27 augusti 2025
Excellent service
Excellent service. Attended within 2 hours of enquiry and completed the repair to a cut external co-ax cable (cut in 2 places). Shaun went above and beyond and checked Inputs before altering configuration of 2 aerials to ensure a stronger signal than we had before. Finally re-tuned the tv and found an extra 90 or so channels we couldn’t get before. Prompt, friendly and professional. Many thanks Shaun.
30 augusti 2025
Perfect service engineer was excellent
The engineer was very professional and polite and went above and beyond to make sure our tv reception was restored even better than it was before, just a wonderful service. Would definitely recommend
28 augusti 2025
Rapid call back after initial enquiry
Rapid call back after initial enquiry. Visited the site when they promised to. Issued a reasonable quote for the work, which was accepted and the work carried out immediately. Gary was a very pleasant chap.
26 augusti 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.