Ordering samples and using 3-5 day shipping with coupon code MOODBOARD kept on throwing up a shipping error when trying to process payments. This was trying to use debit card, Apple Pay and PayPal. Al... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering on website was straightforward and l received my order promptly and packed well. Good quality paper that’s going to look great on my feature wall.
Everything wet well with the order. Hopefully, all will be well with the delivery and my satisfaction with the product. I loved the sample and may do several more murals in my new home which is still... Se mer
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Ana Maria at Graham & Brown is truly exceptional. She went above and beyond helping me source and coordinate a mural for a large apartment project in San Diego, and her level of service was unmatc... Se mer
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Företagsinformation
Skrivet av företaget
For over 75 years, Graham & Brown has inspired people to think differently about their interiors through continuous innovation, creativity, and craftsmanship. Founded by two friends - Harold Graham and Henry Brown, the business has been family-run from its Headquarters in Blackburn, Lancashire since 1946. Renowned for a rich design heritage and passion for colour, Graham & Brown offer premium-quality ranges of wallpaper, paint, murals, curtains, blinds, bedding and more, all designed to partner perfectly, offering a seamless coordination that helps simplify the decorating journey - everything you need for a to create stunning rooms.
Kontaktuppgifter
Graham & Brown, Stanley Street, BB1 3BW, Blackburn, Storbritannien
- 08081683795
- help.is@grahambrown.com
- grahambrown.com
4,5
Utmärkt
2 tn omdömen
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Such gorgeous samples
Such gorgeous samples. Great for matching and planning. Really quick dispatch too
17 mars 2026
Svar från Graham & Brown
Thank you for your feedback. We’re so pleased to hear you’re happy with the samples and that they’ve been helpful for your planning. It’s great to know they arrived quickly as well.
We really appreciate you taking the time to share your experience.
The colour matching suggestions where a…
The colour matching suggestions where a great assistance and colours were easily found to order.
21 mars 2026
Svar från Graham & Brown
Thank you for your kind feedback. We’re pleased to hear the colour matching suggestions were helpful and that you were able to find the colours you needed with ease.
Svar från Graham & Brown
Thank you for your feedback, we’re glad you found it easy to order a free sample.
Svar från Graham & Brown
Thank you for your feedback. We’re glad you’re happy with the colour and quick delivery, and really appreciate your support. We look forward to your next order.
Easy to order
19 mars 2026
Svar från Graham & Brown
Thank you for your feedback, we’re glad you found it easy to order. We really appreciate your support.
I placed an order for a sample of…
I placed an order for a sample of wallpaper on 10th March & have yet to receive it on 18th March.
I contacted Graham & Brown to ask if the finish of the wallpaper was matte or shiny & was told they were unable to answer my query.
I have no faith in the company & would not recommend them or use them again
10 mars 2026
Omdöme utan inbjudan
Svar från Graham & Brown
Thank you for your feedback and we’re sorry to hear about your experience.
We’re also sorry that your query about the wallpaper finish wasn’t answered at the time. The Roman Navy wallpaper has a smooth matte finish with only a slight natural sheen depending on the light.
If you would like us to look into your sample order, please feel free to contact our team at help.is@grahambrown.com
and we’ll be happy to assist.
After a tricky start I was helped by…
After a tricky start I was helped by Laura who was extremely helpful, professional and went over and beyond to ensure I found the products I was after. She is an asset to your company
Nina KB Interiors
17 mars 2026
Omdöme utan inbjudan
Svar från Graham & Brown
Thank you for your feedback. We’re delighted to hear that Laura was able to assist you so effectively and provide excellent support. We’ll be sure to pass your kind words on to her.
Fantastic Service
Fantastic that I could actually order samples of fabric and get them for FREE. Thank you very much.
17 mars 2026
Svar från Graham & Brown
Thank you for your feedback. We’re glad you found the sample ordering process easy and enjoyable.
Easy to do,check out fine
16 mars 2026
Svar från Graham & Brown
Thank you for your feedback. We are glad you found the process easy and the checkout straightforward.
Really easy website to use & clear…
Really easy website to use & clear instructions how to measure accurately
16 mars 2026
Svar från Graham & Brown
Thank you for your feedback. We are glad you found the website easy to use and the measuring instructions clear.
Svar från Graham & Brown
Thank you for your feedback. We are glad you are happy with the Smog Ultra Matt Emulsion.
Svar från Graham & Brown
Thank you for your feedback. We are glad you are happy with our service.
Simply ordered a fabric sample
Simply ordered a fabric sample, process was very easy and amazingly completely free, even the postage
So rare these days to find a company doing all they can to assist a potential client & generate business
16 mars 2026
Svar från Graham & Brown
Thank you for your feedback. We are glad you found the process straightforward and that our service met your expectations.
Thank you AnneMarie for helping rescue…
Thank you AnneMarie for helping rescue a wallpaper ordering situation. After learning that the colour way of the Kingfisher Wild Chervil paper was out of stock I waited for a reorder only to find there were six rolls and I needed eight. Annemarie changed what could have been another few months wait by working quickly with the UK office and I’m excited to receive my order in just a few days. I’m even holding out hope of having the install completed by my new year (March 21).
Really appreciated AnneMarie’s customer focus and problem solving!
11 mars 2026
Omdöme utan inbjudan
Svar från Graham & Brown
Thank you for sharing your experience. We are pleased AnneMarie was able to assist and resolve your order quickly, and we hope you enjoy your wallpaper once it is installed.
Excellent layout of paint colours
Excellent layout of paint colours. I enjoyed looking at them and the availability of getting a sample made it even better.
15 mars 2026
Svar från Graham & Brown
Thank you for your feedback. We are glad you found the paint colour layout helpful and that the samples added to your experience.
Svar från Graham & Brown
Thank you for your feedback. We are pleased you found the sample ordering process easy and hope you enjoy them when they arrive.
Svar från Graham & Brown
Thank you for your feedback. We are glad you enjoyed the colours and found the website easy to use.
Easy to navigate the site.
14 mars 2026
Svar från Graham & Brown
Thank you for your feedback. We are glad you found our website easy to navigate.
Amazing quality
Amazing quality
Keep going back to G&B everytime. Choice is fantastic also.
Phoned customer service for an order as well and the lady was so helpful and polite.
Company is just top quality full stop.
10 mars 2026
Svar från Graham & Brown
Thank you for your feedback. We are glad you are pleased with the quality, choice, and service you received from our team.
Svar från Graham & Brown
Thank you for your feedback. We are glad you are happy with the wallpaper and our communication.
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