THE GRAFTON BARBER Omdömen 

540
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Mo did a really great job job with my cut, and genuinely took the time to understand what I was looking for and what would suit me best. A 10/10 experience if there ever was one!

Betygsatt 5 av 5 stjärnor

Got my haircut done by Cormac and honestly couldn’t be happier with it. He absolutely nailed the cut and paid attention to every little detail instead of rushing through it. Sound guy, relaxed atmosph... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We just arrived in Bray with my wife, and I consider myself lucky to have found this gem. Ali epitomizes barber craftmanship. Sitting in his sumptuously decorated shop is a very pleasant experience in... Se mer

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Betygsatt 1 av 5 stjärnor

The boy who cut my hair didn't seem very experienced. I brought a "full service" voucher with me, and absolutely nothing was offered. My haircut was terribly done, the finish was awful, they didn't sh... Se mer

3,8

Bra

TrustScore 4 av 5

540 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 11 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(540)

65 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have to say great haircut from a…

I have to say great haircut from a great barber Lona,I showed her an image of what I wanted and she delivered to perfection, friendly staff clean and tidy shop I won’t hesitate to call back.

2 augusti 2024
Omdöme utan inbjudan
Logotyp för THE GRAFTON BARBER

Svar från THE GRAFTON BARBER

Hi Alessandro, thank you for the kind words. We appreciate the custom and look forward to serving you again in the future 👍🏻💈

Betygsatt 1 av 5 stjärnor

Terrible customer service in academy…

Terrible customer service in academy street cork
Went in Saturday at 1.25 pm
There was a male and female staff member present
I sat down the male and female barber were cutting customers hair the male barber finished the client and the next client sat down and was getting haircut! The female barber then finished her client I was next there was 2 other customers after me it was 1.55 pm
So
I was next ! She started cleaning her station , brushed the hair from floor behind a door into the corner and then said to male barber I’m going to lunch ! I wasn’t particularly happy as I’d been waiting half an hr so I got up and walked out !
Customer service is terrible they don’t engage with clients ! No manners I’d never go near the place … I walked up the street and went into another barbers and was greeted with hi !
And got my haircut by a very nice chatty person with manners
Give this place a pass as ignorant staff

27 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Went to Dundalk on many occasions had…

Went to Dundalk on many occasions had my hair cut from three different barbers all good brilliant service. Was there today and the man who cut my hair butchered it and of course I didn't notice till I went home because he didn't show me the mirror off the back. It's all over the place won't be back disgraceful for €34

28 juli 2024
Omdöme utan inbjudan
Logotyp för THE GRAFTON BARBER

Svar från THE GRAFTON BARBER

Hi Fergal, firstly thank you for your continued custom and for taking the time to leave us a review.

We're extremely disappointed to hear of your experience and would like to make it right with you. At your convenience, if you could send an email to media@graftonbarbers.com with the approx. day/time of this visit and a photo of the haircut in question, once verified we will organise for the cut to be remedied immediately & we'll look after you on a future visit also.

If you could please revert back at your convenience, we'll look into it for you asap.

Thanks Fergal, we look forward to hearing from you!

- THE GRAFTON BARBER


**UPDATE**
Hi Fergal, we've replied to your emails on several occasions in an attempt to rectify this. You received our first but haven't received subsequent emails. We'd advise you to please check your junk/spam folder.

If you could email us with a contact number or with an alternative email address, we'll forward you this correspondence.

Thanks,
THE GRAFTON BARBER 💈

Betygsatt 1 av 5 stjärnor

Bought my dad a gift voucher for the…

Bought my dad a gift voucher for the second time in the Ashbourne branch & they did not honor anything on the voucher that was advertised on the website.
They reluctantly washed his hair in a rush & made him feel very uncomfortable.
Will not be buying another service there again.

6 juli 2024
Logotyp för THE GRAFTON BARBER

Svar från THE GRAFTON BARBER

Hi Jessica, many thanks for your custom and for taking the time to leave us a review. We're gobsmacked to receive this feedback. At The Grafton Barber we pride ourselves on making our customers feel welcome, anything less is an issue that we'd like to remedy immediately.

Firstly, your dad should have received what was outlined on the voucher as the bare minimum. If you could please email info@graftonbarbers.com with a brief summary of this visit (approx. day/time, any other relevant details that will help) we will revert back to you as soon as possible.

Thanks Jessica, we look forward to hearing from you.

- THE GRAFTON BARBER 💈

Betygsatt 1 av 5 stjärnor

Just had one of the worst haircuts

Just had one of the worst haircuts
@GraftonBarber in Drumcondra. The person cutting my hair ignored what I had asked for, was not interested in what they were doing. Now I have to go elsewhere to get it fixed. #DreadfulService.

5 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible experience

Horrible experience. Customer service was limited to ‘hello’, ‘goodbye’ and ‘how much do you want to take off’. No expertise in cutting hair, who starts aggressively brushing curly hair when bone dry? He only shaved the back off and did not touch the rest of my hair, no layers, no trimming, no removing my long hair from the forehead. When he said ‘done’ the haircut looking liked nothing and my hair was fluffed up like I touched and outlet for an hour. Highly recommend avoiding this place.

18 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Why won't you cut women's hair

Apparently you have a new policy not to cut women's hair - even a shaved undercut. Why? It's ridiculous.

4 juli 2024
Omdöme utan inbjudan
Logotyp för THE GRAFTON BARBER

Svar från THE GRAFTON BARBER

Hi Trisha, firstly we appreciate your feedback and for bringing this to our attention.

We’re VERY surprised to hear this as the majority of our stores do have regular female clientele and undercuts are a very popular request. It is important for us to stress that the only determining factor as to whether or not a request would be best suited for our barbers IS the style of cut required. We can assure you that there is no policy in place 'not to cut women's hair'.

With that said, if you could please contact [info@graftonbarbers.com] with more detail (store in question, approx day/time), we would like to look into this further as it appears that a miscommunication has occurred and we’d like to look into this for you immediately and clarify any confusion.

Thanks Trisha, we look forward to hearing from you & apologise for any inconvenience caused.

- THE GRAFTON BARBER

Betygsatt 5 av 5 stjärnor

Excellent service for all age groups

My teen has been going to Grafton Barbers in greystones for a few years now, he is ALWAYS happy with his hair, skin fades can be tricky but according to him Chris is the best! My middle guy (7) loves going to the barbers they do his crazy designs & treat him like a grown up making him feel very special. Today my 4yr old went for the first time, he has sensory issues so I was expecting a disaster but it went SO smoothly. All of the staff are excellent at what they do & their customer service is impeccable. Long review but it's very much deserved.

6 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Won’t be back!!

Dundrum shop. Won’t be back!!! I can tell two of the women knew how to cut hair but not the one who cut my son’s hair. I showed a photo to give a guide, a guide!!! When she turned him around and asked what I thought, I didn’t know what to say. I couldn’t even narrow down where it was bad but my son looked like a monk. I asked her to clean up around the sides but apparently because it was a blade 6 on the clippers she couldn’t blend it. Not even a basic ability to blend hair. Additionally, all 3 hairdressers started to tell me that my son’s hair was too straight to be styled the way I showed but three things:
1. Why have the conversation after making a hash of it
2. I wasn’t expecting a replica
3. He has had a similar style previously

I have to take him somewhere else tomorrow.

25 maj 2024
Omdöme utan inbjudan

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