Just an all around fantastic experience in my birthday/anniversary shopping with Grace Von. I'm a novice when it comes to today's fashion trends, and the sales staff did an absolutely awesome job. My... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terrible company, customer service representative are rude and don't care. I will never use this company again and surprised that they are stilling business. Make sure you read everything carefully, t... Se mer
I am so happy to have discovered Grace Von! I have discerning tastes and prefer unique items as opposed to mass produced. I have been wanting a particular item for some time and was able to have it cr... Se mer
Hello! I made my purchase and I understand that it can take a while to ship. However, I am SUPER disappointed with Customer Service. I have tried calling, as well as e-mailing (twice) and still hav... Se mer
Företagsinformation
Skrivet av företaget
Moissanite engagement rings, wedding bands, and fine jewelry.
Kontaktuppgifter
Chicago, USA
- info@gracevon.com
- gracevon.com
2,6
Dålig
73 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order everything was done just…
Easy to order everything was done just quickly great service
4 februari 2026
Worst customer service,worst shopping…
Worst customer service,worst shopping experience. Placed an order on December 14th on credit through lendfirm I still have not received my order still have not received any correspondence from Grace Von but now I have a negative on my credit score,I wouldn't do business with this place again if my life depends on it, I believe it is a scam.
15 december 2025
Never got my item.
11 december 2025
Very bad service this place offered
Very bad service this place offered, I didn't get my order it was canceled. I was going back in forth with them for about month and at the end the order was canceled.
4 december 2025
Horrible service and company
3 december 2025
Ring was very cloudy literally the…
Ring was very cloudy literally the minute I opened my package. I sent an email and got a response that it’s normal and looks fine. Definitely wouldn’t recommend.
21 november 2025
My order was canceled
My order was canceled. It never even arrived and I wasn't given any info about it other than my order was canceled. After calling around for several days someone told me that my order was canceled due to me not paying my loan payment. I didn't pay the loan payment because I never received the ring or any info about it .
21 oktober 2025
Sublime Custom Ring
My ring is beautiful, fits perfectly and I am complimented everywhere I go.
10/10 experience!
26 augusti 2025
Beautiful packaging
Beautiful packaging, quick delivery.
Thank you Grace Von. My ring was absolutely gorgeous.
7 juli 2025
...Not a peep since purchase date... it's been 7 days
Hello!
I made my purchase and I understand that it can take a while to ship. However, I am SUPER disappointed with Customer Service. I have tried calling, as well as e-mailing (twice) and still have yet to receive a response with a simple ETA on my order since it has been 6 days since my order was placed and not a peep. However, I made my first payment and spoke with LendFirm to increase the shipping speed, as they mentioned.
Grace Von, please respond to let me know how to proceed. Thanks!
11 juli 2025
Omdöme utan inbjudan
Placed my order on 5/20
Placed my order on 5/20, 27 days later its still processing. Company does not respond to emails or phones calls. SCAM
16 juni 2025
Omdöme utan inbjudan
I didn’t receive my ring so I didn’t…
I didn’t receive my ring so I didn’t pay for it
10 februari 2025
Timing was fine but I could not update…
Timing was fine but I could not update order or return or exchange.
13 januari 2025
I ordered a necklace and bracelet for…
I ordered a necklace and bracelet for myself. I had to give it to my 5 year old granddaughter cause it was too small for me
16 november 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.