Tenzo Omdömen 94

Updating my previous review as I finally managed to receive a response regarding my application.

I originally applied for the People and Talent Partner role in November and then applied again in February after hearing nothing back from my first application. I followed up multiple times throughout the process and was either ignored or given support tickets that were never properly addressed.

I eventually received feedback around April, however this still required me to personally continue chasing for updates after previous communication had gone unanswered. After following up again, I finally received a response from Maury regarding my application.

While I do appreciate finally getting communication back, I still believe the overall candidate experience and communication process needs significant improvement.

All I expected as a candidate was basic communication and respect. Candidates invest a lot of time completing applications, tailored responses, and cover letters, so waiting months for feedback without updates creates unnecessary frustration and leaves a poor impression of the company.

As someone who works within startups myself, I completely understand that teams can be busy and hiring volumes can fluctuate. However, I still believe timely communication should remain a priority throughout the recruitment process.

Unfortunately, after this experience, I would not apply to work for this company again. I hope this feedback helps improve the experience for future candidates. I have no doubt after this feedback that Tenzo will improve their process going forward.

Great customer support experience and very accommodating to our requests!

Very easy set up. Strong integrations. Great customer support.

The Software is easy to use. Super flexible and was able to import all the data that is available in Lightspeed. I actually also believe from a Revenue recording perspective its far superior to Lightspeed and we are able to taylor our reports to our needs.

Support Team has amazing & very helpful.

Ottimo sistema, ottima assistenza.

Paula our account manager is fantastic.
She is so helpful and thorough and has welcomed all my hundreds of questions over the last year.
We are seeing a massive positive impact in our restaurants over the year since launching tenzo. Stronger sales, lower wage costs and more comuncation from managers. Thank you Tenzo.

The team at Tenzo are fantastic, we have had such a positive experience integrating our (at times very complex) business with them! Highly recommend.

Tenzo has completely changed the way we operate our businesses. The ease and clarity the dashboard makes seeing your vital data is a total game changer when it comes to making decisions

I joined a company where he view was that Tenzo was expensive and didnt do anything for the business and we should remove it. When you have a mixed tech stack if you want answers quickly you need an aggregator. Within 3 weeks of joining i understood it was that the information in was wrong not the aggregator. Tenzo bent over backwards to resolve the issues and now we see a real need for this in our business. If they would replace the widget icon with something that i like it would help (personal preference only) but apart from that the system brings together disparate systems well and even gives me epos funcionality that my own epos provider cannot.

Tenzo’s reporting tool has completely transformed the way we analyse our business. The ability to see real-time sales, labor, and inventory data across all our sites in one place has been a game-changer. It’s helped us make smarter, faster decisions and spot opportunities we might have missed before. The platform is intuitive, and the Tenzo team is always responsive and supportive. It’s an essential part of how we operate today

When we made the decision to become a data-driven company, Tenzo has been an ally from day one. It has integrated seamlessly with all our data sources and delivered results right from the start. Thanks to this tool, we are able to generate powerful insights that translate into better decision-making.

One highlight is the outstanding follow-up care Tenzo has provided since implementation. They don’t just focus on us during the onboarding phase and then move on—instead, we have weekly meetings with them to address questions and to ensure we are getting the most out of the platform. A special shout-out to Paula, our US CSM, who has always been available and ready to help.

We are very happy with Tenzo and look forward to achieving great things together.

Amazing software, better customer service

At The Mutton, we pride ourselves on working with systems that help us deliver a better experience — both for our team and our guests. Tenzo is an invaluable part of that! Yurii is always very quick to respond, incredibly knowledgeable and genuinely keen to help us get the most out of the platform. Having that kind of support makes a huge difference.

Paula makes the experience great, she is an ace! Tenzo is a great app that helps management get real time data for quick operational decisions to move the company forward.

Tenzo has been a lifechanging experience for our group. getting all the data from our POS, rostering and inventory software and putting in the one place.

Crystal and Louis along with Christian have been amazing in terms of getting us onboarded and supported.

Christian you were right!

The ability to have a lot of KPIs being pulled in one place from different platforms is a game changer. Saves time and effort on site level, operational and senior level. Not to mention Maria is super!