Great experience again with Superscript. Continuing to impress so far! Great call a few days ago that was fast, friendly and helpful. Exemplary customer service. Call with Chloe Garrett who was t... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kevin K helped us from start to finish and went above and beyond. When no one else could find a way to get us the insurance we needed, Kevin kept working on it and made it happen. We’re really gratefu... Se mer
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I tried to get Pi An Pl insurance, answered the questions and paid, then on the policy saw no Pi insurance called in to enquire, and the lady (Lucy i believe) said that for certain occupations it ju... Se mer
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Straight forward and pain free service. From arranging initial cover to cancelling my policy the experience was fantastic. Would highly recommend and use them again when required.
Företaget har svarat
Företagsinformation
- Försäkringsagent
- också i
- Ansvarsförsäkring
- Företagsförsäkring
- Försäkringsbolag
- Försäkringsmäklare
- Kommersiellt försäkringsbolag
Skrivet av företaget
Insurance should be a smooth ride, not a hop, skip and a jump. That's where we come in. We’re Superscript, an insurance broker for small businesses, landlords and high-growth tech firms. We offer advisory and broking services for businesses facing complex risks, alongside an intuitive online platform where you can buy and manage your insurance in minutes.
Insurance for businesses big, little and bold.
Skrivet av företaget
- No to cookie-cutter cover
- When it comes to insurance, there’s no such thing as ‘one size fits all’. Our cover is tailored to you and can be adapted to meet your evolving risks.
- Yes to five-star service
- An in-house claims team, UK-based customer support, and specialist brokers who are truly experts in their fields.
Kontaktuppgifter
Level 3, 16 Eastcheap, EC3M 1BD, London, Storbritannien
- 0333 772 0759
- hello@gosuperscript.com
- gosuperscript.com
4,4
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent and knowledgeable customer…
Excellent and knowledgeable customer service. Matched me with the perfect service for my specific needs as a fledging AI native tech start up.
12 mars 2026
Svar från Superscript
Glad to hear you've had such a great experience, Peter!
Easy to apply and cheap qoute
3 mars 2026
Svar från Superscript
Thanks for being an amazing customer, Alexandr!
Svar från Superscript
We're chuffed with your feedback, Christine!
No policy details received.
No policy details or confirmation emails or texts were initially received. However, after contacting them, they were very helpful and promptly emailed me the policy details.
9 mars 2026
Svar från Superscript
We're so pleased to have helped, Hirji!
Excellent service
Customer service was excellent and kept us informed in every step and advise us the right way
1 mars 2026
Svar från Superscript
Glad to hear you've had such a great experience, Jay!
Great Service and team
Sent an enquiry for a new policy cover and received a follow-up email and an excellent telephone call to clarify needs. It was a straightforward process, and the team were excellent.
27 februari 2026
Svar från Superscript
Thanks so much for your kind words, Kevin!
Kevin was really helpful in getting biz insurance
Had a really good experience getting insurance sorted by my Business. Kevin was really helpful in explaining things to me getting information over to me really fast and giving me time to read and digest the information. Felt supported and not pressured.
4 mars 2026
Omdöme utan inbjudan
Svar från Superscript
Thanks for your lovely comments, Mark. We'll be sure to pass them on to Kevin.
Unable to access the documents portal or support
At first it was all good, but a year later my contract is up for renewal and I cannot access any of my documents on the portal or reach support. Not going to renew.
1 mars 2026
Svar från Superscript
Hi Krzysztof,
We’re really sorry to hear you’ve been having trouble accessing your documents and getting through to support, especially with your renewal coming up. That’s understandably frustrating.
Our team is aware of a technical issue affecting the portal and is actively working to resolve it.
Our team have tried to contact you today by phone to help with this issue and have left you a voicemail.
We’d really appreciate the chance to help get this sorted for you.
Excellent price for car insurance!
Very easy website to use, was connected via Money Supermarket. Amazed with the price, much less than my current supplier of car insurance and I added breakdown cover for just £5 more! Very impressed.
28 februari 2026
The process was very simple
17 februari 2026
Svar från Superscript
Glad to hear you've had such a great experience, Michael!
Svar från Superscript
Thanks for such a great review, Bob!
Svar från Superscript
Thanks for being an amazing customer, Ken!
Super easy and good value
13 februari 2026
Svar från Superscript
Your review has made our day, Steph — thanks for taking the time!
Excellent customer service
Excellent customer service
We are very happy with the consultant
This policy covers for rent protection, furniture, and building content
17 februari 2026
Svar från Superscript
Your review has made our day, Jay — thanks for taking the time!
Everything was well laid out
Everything was well laid out
No confusion at all
To the point.and I am happy to insure with you
13 februari 2026
Svar från Superscript
Thanks for such a great review, Sabina!
Great Customer Service
I have been with Superscript for over 3 years now, I can't recommend this service enough, I recently had a lady called Alexis go above and beyond for us, I run a Property Maintenance Company!
Their customer service is second to none from my experience, this is why I have my Public Liability on auto renew every year because Superscript value their long time customers. I will continue to use them for the foreseeable future as its simple, easy, cost effective with great customer service, one less thing to worry about as Managing Director!
12 februari 2026
Omdöme utan inbjudan
Svar från Superscript
Thanks for your lovely comments, and for being an amazing customer Jamie. We'll be sure to pass them on to Alexis.
Extremely grateful for Kevin Kanda for…
Extremely grateful for Kevin Kanda for going above and beyond for me when other insurance brokers were quick to give up. I will be coming back to Kevin in the future.
12 februari 2026
Omdöme utan inbjudan
Svar från Superscript
Thanks for your lovely comments. We'll be sure to pass them on to Kevin.
Must Read Before Subscribe to Subscript
Customer service poor. Good at tricking clients
Phoned from my registered line chasing for claim never answer ring them same time from new line gets picked up. Must be checked by FCA as misconduct.
Regarding claims. Keep requesting documents which they know can not be found to avoid any payment you deserve.
12 februari 2026
Omdöme utan inbjudan
Svar från Superscript
Hi Farhan,
Thank you for taking the time to leave a review. We’re genuinely disappointed to read your comments, particularly as we’ve worked to support you throughout your claim.
Since your claim was notified in December, we’ve requested the standard documentation required by insurers to assess an electrical surge claim. On several occasions we followed up when we hadn’t received the information, and we also allowed additional time when you let us know about your personal circumstances.
Some documentation has since been provided and the claim has been passed to insurers. It has not been declined and remains under review, pending the outstanding diagnostic confirmation they require.
We would never deliberately avoid a customer or “trick” anyone, and we take our regulatory responsibilities extremely seriously. The information requested is standard and necessary for insurers to assess and validate a claim properly.
We appreciate that claims can feel frustrating, particularly where further documentation is involved, but our role is to ensure insurers have what they need to reach a fair decision.
If you would like to discuss this further, we remain very happy to continue the conversation directly.
The Superscript team
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