Go Overland Canada Omdömen 255

Good quality and very comfortable!!!

They provided the correct part at a very fair price and it was delivered before my expectations!!
The tent is great and the after the sale service even better!!

Customer service is very good

Super responsive to emails. Great product. Surpassed expectations.

The experience was fantastic throughout. Quick communication with helpful advice. Delivery was scheduled and arrived in the promised window. The tent was packaged perfectly. And install went without a hitch. It just went for its maiden trip and also performed better then expected, especially in a torrential downpour. Will highly recommend to everyone.

As always great customer service and responsiveness from Go Overland Canada. I cannot recommend them enough.

L'attente a été un peu longue mais elle dépendait des aléas du transport par bateau puis en train puis en camion. Donc toute à fait compréhensible. J'ai beaucoup apprécié que le vendeur me tienne informé de l'avancement à chaque étape de la livraison. Merci

Pick up at Red Bear in Toronto was pleasant, I had to wait an hour or so but that was ok as he was loading a truck.
I was well served but they seem too be dis-organized with the
Paperwork. I still have never received my invoice but have not asked for it but I will.
Quality of the tent is beyond reproach, really pleased. I have a small problem with the eyelet on my annex as the material has separated from the eyelet , I think that a little piece of webbing added to the two layers of annex material would strengthen enormously the area and prevent any separation of material due to sudden wind gusts on the eyelet.

So this morning open my box with the expedition XL in it. Install on my ORO rack on my truck took me 1 hrs and I was alone and went well. The set up is amazing and good quality product.

A couple of small holes i noticed were patched, but over all, im very happy with the product. The customer support and response time is awesome, best I've experienced .
I've no regrets supporting this 🇨🇦 company ✌️

Great product, good service!

Absolute best communications than ANY company I ever dealt with. Ryan kept in touch while I waited for the order and went well above and beyond. The tent quality and included components blew me away. I highly recommend GoOverland Canada.

The tent is made from great materials. Everything feels well made and put together. Absolutely love using this tent.

I’d like to split my review into two parts: one for the Journey (Superlite) tent, and one for the delivery experience.

Journey (Superlite) Feedback --> 4.9 out of 5
I was very satisfied with the tent. It exceeded my expectations. The design is thoughtful and stylish, and it includes very useful and practical accessories. The tent’s height is great, and overall, everything was even better than I had imagined.
That said, I noticed two shortcomings:
- There were no installation instructions included.
- There was no booklet explaining the accessories or how to use them.
Still, these issues didn’t take away from my overall satisfaction. I would rate the tent 4.9 out of 5.

Delivery Feedback --> 1 out of 5
Unfortunately, I was really disappointed with the delivery process. 1 out of 5 stars.
Although the initial shipping delay may have been outside their control, once the tent arrived in Vancouver, it was mistakenly sent to Toronto. That error delayed the delivery by another 2–3 weeks and caused me to cancel my Oregon trip.
As compensation, they offered a free Rugged Case—but that too arrived damaged, and now I’m spending extra time and energy trying to return it.
Overall, I would not rely on their delivery process. Inspect your item carefully before accepting it from the shipping company.

Overall Rating: 3/5.

Picked up the tent from Red Bear Outdoors - great bunch of guys who had the tent ready to go. Installed on the ORO bed rack perfectly. Tent was well packed, no defects of any sort. Is light and easy to deploy, perfect for our needs. Looking forward to many, many adventures with this great set-up

So far we have had a great experience with Go Overland Canada . From ease of ordering, and prompt responses to all our questions. When we ran into issues finding the proper crossbars for our vehicle they suggested a local company that could assist and advise. Even though the tent we wanted was on back order, it was delivered within the time frame they indicated. It’s delivered in a sturdy crate, so no worries there. We looked at numerous tents and were thrilled to find one at this price point with all the features and better yet.. a Canadian Company! It’s very well constructed, roomy, and easy to set up and close. We are planning a trip through Labrador and Newfoundland this summer and look forward to taking it on the road. We are recently retired and know it will bring us years of adventures.

Customer service was absolutely stellar! Amazing company to deal with and top quality products as well. Look forward to placing future orders. 12/10 would recommend and purchase from again.

Excellent product as always with these guys, I thoroughly enjoyed the annex addition to my expedition mini, once I mostly figured out how to set it up! My only critique would be that there’s only video instructions on YouTube. Which won’t necessarily help when there’s no service to watch them. But none the less it’s a simple, well built and durable product! Highly recommend this, and I highly recommend watching or downloading the set up instructions before hand for a smoother first time set up!

We love our Go Overland Journey Xlite RTT.
The service we received from Go Overland and Ryan was outstanding from start to finish.
Product is top notch.
Thank you for making us believe people care about people.
Happy adventures to all from a very very happy couple.
😃✌️🏕