Snackcidents Cookie Dough Omdömen 755

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Saw their adverts pop up on Facebook and thought I'd give them a try. Very moreish and very tasty products, well presented, lots of different varieties (changes seasonally too!), caters for vegans and... Se mer

Betygsatt 1 av 5 stjärnor

Ceased trading without any e-mails being sent to customers, especially those who signed up for their yearly subscription and never even got to use it. their e-mail has been removed and bounces... Se mer

Betygsatt 5 av 5 stjärnor

Got 5 different flavours but 6 tubs: gooey choc chip, cookies & cream (x2), funfetti cake batter, millionaires shortbread and triple choc fudge. oh my goodness they were delightful i honestly cant eve... Se mer

Betygsatt 5 av 5 stjärnor

Snackcidents have become a favourite go to cookie dough in our home. We have made 3 orders now, with the 2nd order being 12 monster tubs, devoured by the kids mainly, as you have to be quick in our ho... Se mer

Företagsinformation

  1. Livsmedelstillverkare

Skrivet av företaget

Gookie Dough UK Ltd t/a Snackcidents has taken the difficult decision to cease trading. Any customers or other stakeholders impacted by the closure of Gookie Dough UK Ltd t/a Snackcidents will be contacted with further information shortly.


Kontaktuppgifter

  • 11 Southglade Food Park, Gala Way, NG5 9RG, Nottingham, Storbritannien

  • gookiedough.co

4,5

Utmärkt

TrustScore 4.5 av 5

755 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Ive ordered before and love them but…

Ive ordered before and love them but reordered and haven't received my parcel and payed i believe it was last year I ordered it remember ordering a coffee flavoured 2 of them and carrot cake but cant remember the other ones so whats happening with my order 😭, can't remember exactly the date I ordered sorry.

17 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammed by subscription

Always loved the dough, earlier this year they offered a subscription service where you'd get exclusive flavours, discounts etc. There never were any exclusive flavours, and I never got to use my discount code or points I'd earned and then they cease trading with no contact or offer of a refund. Their email address and social media have all closed down so no way to contact them. It's a shame they've had to close but what a slimy way to treat your customers.

10 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ceased trading with no info

Ceased trading without any e-mails being sent to customers, especially those who signed up for their yearly subscription and never even got to use it.

their e-mail has been removed and bounces back

"550 5.1.1 The email account that you tried to reach does not exist."

no information at all on what to do, considering their e-mail is non-existent im guessing there will be no information.

15 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’d rate this lower if I could

I’d rate this lower if I could. Sent the following email to them and have had no response as they’ve decided to cease trading - dobbing others into placing orders and/or paying a subscription that they’ve recieved no product or refund for. Genuinely just absolutely shit.
“ I’m really sorry to say that despite following storage instructions, recipes on your website and just having a spoonful, I really don’t like these. I wanted to and bought as much as I did because your reviews were raving but I’m sorry I don’t understand. They don’t bake well, they don’t taste particularly nice, they’re greasy and I’m just not a fan. I can’t say I’d be a returning customer which really disappointed me as it sounded like a fantastic product. I had faith in your reviews and so got the annual midnight snack club offer. I really wish I hadn’t and it’s on me for taking it at face value but I really wish the quality matched what I paid for the order and the midnight snack club and I do feel bad for complaining - it’s not something I do often but these just weren’t even a little bit good I’m sorry.
My apologies again”
I’ve had the subscription for maybe 2 weeks and they shut down - that’s not holding up their end of the bargain and I fully expect to annoy them until I get a response and my money back for the order and the subscription. It’s just shitty business practice and I won’t stand for it

12 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Company ceased trading

Made an order 31st May. Haven't received it and when I chased up I had an email to say they ceased trading. No product and no refund.

31 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never received order or refund

Placed an order on May 29th (Order #166834), I was contacted on June 4th to be told an item I had purchased was sold out and if I would accept a different product so I responded agreeing to the alternative and I was emailed back saying I would receive a tracking number later that day because my order would be shipping.

I received no tracking number so I contacted them back on June 6th asking for an update as I never received the tracking number they said I would be receiving on June 4th and I received an email a few hours later stating "Gookie Dough UK Ltd t/a Snackcidents has taken the difficult decision to cease trading

Any customers or other stakeholders impacted by the closure of Gookie Dough UK Ltd t/a Snackcidents will be contacted with further information shortly."

I have not been contacted since and my emails have gone unanswered.

I have not received what I purchased and have also not received a refund.

Update 07/07/2025:
I performed a charge back via my bank because their support never got back to me about a refund and I have still not received what I purchased.

This company has challenged my charge back even though they have never sent my order.

Expect a fight to try and get your money back if you placed an order..

29 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Expected to have it raw from the tub, but baking them is so much better

Wasn't sure what to expect - some have been tastier than others (but the honeycomb is my favourite so far) - tried some raw. Tried some microwaved. Turns out, fresh from the oven (only takes a minute or two prep the dough, and then 8-10 to heat) is definitely the preferred method. Can still be lazy with it - if you're e.g. taking a pizza out of the oven, that's prime time to swap in a cookie tray from that residual heat, and then have warm cookies when you're done with your food, without having to mix anything and it still tasting much better than just buying cookies otherwise? Worth it.

9 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Insanely delicious

Tastiest thing l've ever put in my mouth. Can't stop ordering and need to attend CDAA (Cookie Dough Addicts Anonymous). I also once had a query about an order and customer services were top notch

1 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would 10000% recommend

Would 10000% recommened to everyone I got the try them all bundle which was 9 mini pots of different flavours by far my fave out of the selection I got would be cookies and cream and red velvet. Will definitely be buying again.

23 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Tried 6 different flavours and loved them all. Brilliant hot and cold and my fav was the mini eggs the Mrs fav was the white chocolate and raspberry Will definetly be buying more in the near future

23 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Best the best the best the best !!!

Thee best cookie dough u will ever try!! No joke!! You love Domino’s pizza cookies then you’re gonna LOVE these. Honestly they are Amazing!!
Quick & easy to order
Fast delivery 🚚
Packaged to perfection
Clear instructions
Highly recommend
Does not disappoint
The best!!!

10 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So good!

It’s really hard to find really tasty vegan snacks these days, but these tubs are just everything! They are soft and gooey straight from the tub, they bake in to the softest cookies as well. I’m so happy I found this company, I don’t go anywhere else now 😊

27 mars 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer