I purchased the 40L travel pack a decade ago and haven't checked a bag on any of the fifty-ish flights (up to a month/half-dozen locations at a time) I've taken since. I was overseas last month and th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The quality of the backpack is incredible, it feels premium, made with very good materials. My best parchase of the year so far!
Rapid delivery was welome. The bag itself is solid with useful compartments. The concealed bottle holder is a little tight on most bottles and a zip top on it would prevent any bottle falling out; I'... Se mer
This is a very high-quality product. It has plenty of storage space, and the 30L TRAVEL DUFFEL is the perfect size for a trip lasting several days. The bag’s design is very well thought out. I have ev... Se mer
Företagsinformation
Skrivet av företaget
The most functional gear you'll ever buy. The Gomatic range includes Travel Backpacks, Compression packing cubes, Camera backpacks for professionals and more.
Kontaktuppgifter
32 Hill Top, , NW116EE, London, Storbritannien
- info@gomatic.co.uk
- gomatic.co.uk
4,6
Utmärkt
136 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very happy with it
Easy to order from the website & tracking number is provided.
The wallet is ideal for the average minimalist - just wish they came in more colours/designs.
2 juli 2024
The Peter McKinnon Luma 18L camera backpack
The Peter McKinnon Luma 18L didn’t disappoint and was as described, it came well packaged & delivered swiftly.
Will definitely use again & can highly recommend.
26 juni 2024
Well thought through product
I got Gomatic travel pack, based mostly on Chris Wiliamsons recommendations. As he described the back pack is a well thought through product. It's actually purpose built, spacious and stylish. Also, comfortable to carry.
4 juni 2024
Great delivery and service
Great delivery and service, awesome bag.
Expensive, however purchased via a Gomatic sale online. A well made rucksack with lots of storage.
22 maj 2024
I was forced to buy the McKinnon Accessory…
Had to buy the McKinnon Accessory Straps (Set of 2) because they just don’t send it with the £300 Mckinnon camera backpack. They force you to pay extra £12. Prob cost them less than £3 to make it. So why not provide it with the backpack? Or at least one strap? Unbelievable! What a greedy company! Also bought a medium backpack Rain Cover. They’ve sent a very dirty and already opened package. The rain cover was all dirty as if someone had already used. Product is awful comes with a small bag all stitched together. Charged you almost £15 for something that costs £2 max. Very difficul to open and put the cover back. I was so mad that the product went straight to the bin, just didn’t bother returning it. Extra hassle for nothing. That was the order from their website. I also ordered a Gomatic filter case through another vendor and the zippers don’t work properly. So what to say…they’ve just lost a client.
27 maj 2024
The toilet bag is just what I was…
The toilet bag is just what I was looking for as I do a lot of traveling. The only this for given this 3 stars is that we in the UK cant get the Carry-on Classic or any of the Apparel produces. When will this be available in the UK?
22 maj 2024
I didn't receive my backpack no contact…
I didn't receive my backpack no contact with customer service
16 maj 2024
Svar från gomatic.co.uk
Hi Wojciech - sorry that you had a bad experience here. I can confirm that your order was shipped within an hour of purchase but looks like DPD are having problems. We are reaching out to them and trying to make sure that the problem is solved for you.
20 litre travel pack
Bought a 20 litre travel pack as a surprise present for my husband. He really likes it. Superb quality and design. Excellent customer service. Thoroughly recommend.
22 maj 2024
Avoid Gomatic products!!,Bad customer service
Disappointed with Gomatic about Lifetime guarantee. I received a gift and made an registration on their website. The inside pocket of the backpack broke. Since 19.09, they have not been able to replace it. I asked stupid questions such as. Can you tell me where I live and where my receipt is? Is my complaint form filled out with all of this information? I am extremely disappointed and will avoid them in the future! Although it claims to be a lifetime guarantee, it's not!
19 september 2023
Omdöme utan inbjudan
Terrible support
Terrible support, never on live chat, and generally unhelpful. Buy an AER product, much cheaper, better quality and a lot more helpful.
22 mars 2023
Omdöme utan inbjudan
Does this site even have customer…
Does this site even have customer service? No response on emails - chose express shipping but nothing has been shipped after 3 days. Asked for a refund, no response. Avoid at all cost please
7 december 2022
Omdöme utan inbjudan
The worst customer service I have ever…
The worst customer service I have ever dealt with. Ordered a bag 10 days ago, it still hasn’t been shipped. Have sent them over 10 emails now. I got first response yesterday, regarding A DIFFERENT ORDER ALL TOGETHER.
There is no contact number, only one email address, that seems to have maybe one person looking at it.
Awful awful service.
1 december 2022
Omdöme utan inbjudan
2 bags in and only 80% satisfied.
After purchasing the PM travel bag I was stoked when they released the every day bag. The bag came and I noticed the zips they advertised were not on the inside of the bag and I was offered a replacement bag, kind of annoying or petty I thought but they prided themselves on these cool zips.
So the 2nd bag came yesterday and the button for "the loft" was not attached, it looks crushed and won't do up. Emailed GOMATIC again and they offered me a 10% refund as they have no replacement parts and was not offered a replacement bag. For a £370 bag I really dont expect anything to be wrong twice.
Customer Service was quick at sorting it out, the build quality is good but how did I get 2 faulty bags in a row.
Overall the bag is great and I can't knock the rest of it. Just wish there was better quality control and I know thats hard to do when things are made in other countries and you can't check everyone of them. I guess it's just my luck.
11 augusti 2022
Omdöme utan inbjudan
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