GolfNow UK Omdömen 144

TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy to book a round of golf at the Isle of Purbeck golf club and to see the prices at different times of day. Received immediate confirmation by email and checking in at the pro shop on the day was v... Se mer

Betygsatt 2 av 5 stjärnor

Don't really appreciate receiving a message telling me that a tee time I had booked was no longer available and that the money would show up on my account but should be put back in within a few days... Se mer

Betygsatt 4 av 5 stjärnor

Generally positive experiences using GolfNow with my regular buddies. It pays to read the small print properly so no surprises. A couple of courses were happy to re-arrange our booking when the weat... Se mer

Betygsatt 1 av 5 stjärnor

Terrible customer service when you call them. Worst ‘can’t be bothered’ attitude from telephony agents I’ve ever come across. They advertise their Golf Pass with the promise of a Taylormade voucher an... Se mer

Företagsinformation

  1. Teknisk support

Skrivet av företaget

Our goal is to keep golfers connected to the sport by offering: CONVENIENCE The GolfNow mobile app and site provide 24/7 access to tee times, as well as recommended courses near you and golf club details to help you prepare for your round. UNMATCHED SELECTION With over 1,700 golf clubs (and counting), we offer a wide range of golf courses throughout the UK and Ireland to suit golfers of every skill level. GREAT VALUE


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

144 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Golf now is excellent as you get to…

Golf now is excellent as you get to play courses that you wouldn’t get a chance to play as you can save monthly vouchers and play some great places , truly great idea , some of the clubs are fantastic inc Irvine bogside , turnberry , made to feel very welcome and will be returning, for any golfer this is exceptional value

3 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good value golf. Easy to use.

I've used GolfNow many many times over the past couple of years. It has always been easy to use and I haven't had any problems with it. I plan to keep using it in the future.

1 september 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Easy to use Web site but need more…

Easy to use Web site but need more courses and more offers. For instance when bad weather is forecast and the courses are empty the prices should reflect - they don't + Alot of courses are not on there.Good but could be a he'll of alot better.

4 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great website

Such an easy to use website showing great discounts on loads of courses nationwide, secure payment and telephone number or any questions or enquiries

21 november 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

GolfNow is excellent as far as it goes

GolfNow is excellent as far as it goes. Unfortunately, many golf clubs are now more than happy to take bookings and green fees - including through GolfNow - without communicating shortfalls in product/service/experience prior to the golfer's arrival:
Closed practice greens, warm-up nets, holes and pro-shops, winter tees and greens, shortened holes. Buggy/Electric Trolley/Pull Trolley bans at the drop of a hat and on a whim.
Such types of reduced product (and more that I'm sure many itinerant golfers would add to my list) would necessitate discount or refund in any other customer facing industry.
The opportunity (and frankly obligation) to advertise such inferior product on GolfNow pages would be a great improvement.

2 november 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Improvements

1. When booking on the system it does not clearly differentiate between 9 and 18 holes. There should be a default facility on every members settings to only show either 9 or 18 as selected. Playing from different tees to 9 greens does not constitute 18 holes. Alternatively state number of actual holes in the course information 9, 9/18 or 18.
2. There is no closed course eg due to bad weather or reduction in number of holes open, information mechanism.
3. Sort out distance information eg from my home to Silverdale GC you state 28 miles , whereas RAC route planner accurately states 42 miles
4. I like Golf Now, and regularly use Golf Now but have to constantly remember theses points . If you could just sort them out, that would be excellent

23 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Really disappointed with the service…

Really disappointed with the service and unable to find any way to contact by phone email or the chat option which is said to be available from 9-5
My tee time was cancelled by the course I had booked into play due to wet weather. I have waited days for a refund but nothing has been actioned by way of direct refund or email to advise on refund of my fee. I have been onto the website and app but unable to find any option to contact golfnow to discuss the issue. I have googled how to contact support at golfnow but have got nowhere - I'm still down by my payment with what appears to be no method of discussing this and will be cancelling my account shortly.

22 november 2023
Omdöme utan inbjudan
Logotyp för GolfNow UK

Svar från GolfNow UK

Hi Andrew,

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you've experienced by the golf course closure.

To better understand your concerns and to discuss your refund, please contact customerservice@golfnow.co.uk. They are committed to resolving any issues and ensuring your satisfaction.

Your feedback is valuable to us, and we appreciate the opportunity to make things right. We look forward to assisting you further and appreciate your patience.

Betygsatt 5 av 5 stjärnor

Very good at showcasing some very good…

Very good at showcasing some very good deals to play golf in my area. I’ve never had to use it yet, but the new cancellation feature is an awesome idea, it takes the stress and strain out of getting a refund, getting it back into your account, that type of thing, I always look at the availability of local courses and then put it to my playing buddies.

22 november 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Golfpass bargain.

Played Edenmore for the first time in good few years. The course and the greens in particular have improved greatly since I was last there. It was a bit wet underfoot here and there but considering the weather we've had recently, it wasn't bad. Only 14 holes open but we played the 1st four holes again so that was ok. Great Pro shop too, I ended up buying a golf bag that I'd been eyeing up for £20 cheaper than the best online price!
I would just like to pass on a few words about Golfnow while I have the opportunity. I've used Golfnow for a few years, I've always had a good experience. I didn't renew my club membership this year as I was away from home a lot and finally signed up for the Golfpass. What a bargain!!! For £99 upfront, I received a £40 voucher for Taylormade online ( granted their prices are more expensive than other outlets but hey...still a no brainer?) I've received and used my £25 tee time credit every month....big advantage is you have 2 months to use it, slight downside is you can only use your credit against "Hot Deals" and only against only 1 green fee.
Overall I'm very pleased....the app has been easy to use.....no issues at all. I even received an immediate refund when a booked course was closed due to bad weather....I expected an awkward process due to a few poor online reviews but the refund was absolutely painless and very quick.
Golfpass doesn't replace club membership but it certainly provides discounted access to other courses. Ill be keeping my subscription even when I go back to my club.

21 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Payment method not authorised

I've used Golfnow for a couple of years with no issues (so 5 stars !) but recently when trying to book I get the message 'One or more of the provided payment methods were not authorised'. My card details are correct and sometimes if I keep trying it eventually gets accepted, but sometimes I have to give up and ask a friend to book instead. Reported the issue to Golfnow but they don't seem interested.

20 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Said 18, but was only a 9 hole course

I saw an 18 hole course that I hadnt played before & paid for 2 people.
When I got to the course they told me it had been reduced to a 9 hole course months beforehand & GolfNow had been informed - although they still show it as 18holes!
I was angry because I had travelled over 25 miles to get there

3 september 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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