First time using Groupia and wow you did not disappoint. Everyone who helped was amazing and answered all my questions no matter how small they may have seemed. Ellie was amazing and sorted out all th... Se mer
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I had the absolute delight of having Stephanie as my Event Coordinator for my friends hen-do that I planned. Stephanie kept constant communication throughout and even answered all of my questions with... Se mer
Stephanie was really helpful in putting together a package for us which was good value and exactly the vibe we were after. The Groupia app is helpful in managing all the payments for you so you don't... Se mer
Much easier than booking separately just very bad value for money - we worked out we would have saved £120 per person booking separate. Also the rooms aren’t allocated until we arrive on the day so we... Se mer
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Företagsinformation
Om GoHen
Skrivet av företaget
Since 2002, GoHen.com - one of the UK's leading hen party planners - have helped over 700,000 people plan their unforgettable pre-wedding weekends in the UK and abroad.
Book everything in one place (accommodation, hen do activities, big nights out) and save 13 hours of planning time, on average.
With GoHen, you'll will benefit from:
• A dedicated destination expert
• An easy individual payment system
• All the hens paying directly
• Low deposits
• ABTOT protection
• Manage everything in our Groupia app
• 24/7 emergency helpline
Send us a free hen do enquiry through the website today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on the bride's big weekend away.
• 60+ destinations
• 100s of hen-friendly houses & hotels
• 1000s of hen do activities
• 1 unforgettable weekend
Build your own weekend or book a pre-made celebration with GoHen.com.
Kontaktuppgifter
213 London Road East, Batheaston, BA1 7NB, Bath, Storbritannien
- 01225 474200
- hen@gohen.com
- gohen.com
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Natalie made the whole process so…
Natalie made the whole process so painless!! She was so attentive and made no questions seem silly and helped from start to finish! Bravo!!!

Svar från GoHen
Highly recommend!
Go Hen and in particular, Luke have been brilliant. Luke found us a perfect apartment and a list of activities that covered all our needs. We were very fussy as we have a variety of different ages coming on the hen (and a couple of pregnant girls too!). He was quick to reply every time I messaged or called. Got everything set up and arranged and then we had not one, not two but three drop outs. In the same day, he managed to keep all plans the same, with no extra cost. Panic and stress free. Highly recommend!

Svar från GoHen
GoHen’s Third Party is Misleading
What baffles me is the third-party deposit system. If you’ve paid a protection fee to protect your deposit should you need to cancel an event, why is this not honoured?
GoHen was not a good experience for our group. Although it was by no fault, that one of the activity suppliers closed in Manchester, the alternatives offered were rather disappointing. To say we were offered karaoke or dance classes for the equivalent of the rollerblading and cocktailing was just poor - and did not fit value for money for what we were initially quoted.
It was only after pushing for other alternatives, we were then half-heartedly sold the promise that we could potentially have Bingo Lingo.
Whilst the company did manage to secure this activity and reduced the cost to £188 from our initial £204 quoted price, I’m finding the deposit policy just a little baffling.
I have paid for a protection fee - and was told that this is not looked after by Groupia but instead a third party who have their own T&Cs. I have been redirected to a third party (Refundable) which has no contact details nor does the website itself look legitimate, and does not provide me the option to refund my deposit. This is the part where I feel misled by Groupia as if I’ve paid to have my deposit protected - and this is unable to be fulfilled - why would I pay for a protection fee in the first place? I was sold on the premises that their service is fully transparent and your money is protected. I’d understand if I’d not paid for a deposit protection fee or cancelled after the event deadline but this event was cancelled a month before the payment deadline.
I’m going to be taking this complaint forward as I just don’t think this is right. I don’t like that it feels I have been almost pushed aside.

Svar från GoHen
Fandabydosy hen weekend
What an amazing weekend we had. Everything that we planned with GoHen was organised with perfection. The communication was great and service was outstanding.

Svar från GoHen
Groupia was a great way to book the hen…
Groupia was a great way to book the hen party, easy enough for us to all look after our own payments without the headache of chasing everyone, plenty of emails and texts advising of dates for payments and a full itinerary set for the hen weekend. Natalie was so nice and very helpful too.
Thanks so much for giving Emily and all her friends and family a hen weekend to remember xx 🥰

Svar från GoHen
Steph was super helpful and efficient.
Steph was super helpful and efficient.
Nothing was too much.

Svar från GoHen
Their team was wonderful to work with
Their team was wonderful to work with, and their ideas were fresh and exciting. They helped us select a beautiful venue that fit our budget, and the decor they provided was absolutely stunning. Every detail was thoughtfully planned, from the food to the entertainment. On the day of the event, their team was on-site to handle everything, which made the experience so much more enjoyable for us. We received so many compliments from our guests! We can’t wait to work with them again next year!

Svar från GoHen
Great organisation and communication
Great organisation and communication
When there was a problem, there was immediately a solution

Svar från GoHen
Very easy and stress free!
Absolutely smooth transaction from start to finish, everyone I spoke to were very helpful and accommodating to our needs, the trip went extremely smoothly and took all the stress away.

Svar från GoHen
Go Hen Party
Everything about the process was easy, any questions I had Ellie was available to answer which also made the stress of planning the hen do a lot less.
The bottomless brunch and apartments were great, all in all would book again with Go Hen as it was simple and we all had a brilliant time.

Svar från GoHen
Highly recommend
Natalie our event manager was super! Always so quick to come back on any queries and made the whole process so easy from start to finish. Would highly recommend Natalie Go Hen & Groupia 😊

Svar från GoHen
Great experience
It was so easy to book through Go Hen. The website was very user friendly. Our weekend went very smoothly, amazing hotel & great activities.
Thank you to Carmen for everything.

Svar från GoHen
Amazing
Ellie was brilliant answered any query I had pretty much straight away. Booking was easy, price was very competitive and it was nice to have everything in one place. All activities went smoothly with no hiccups the timings were also spot on. Highly would recommend

Svar från GoHen
Hen Do - Bath
Would use GoHen for ease of booking, ease of payments, range of activities to choose from and properties. Stephanie was great at answering any queries and resolving any requests I had. Would def recommend!

Svar från GoHen
Bournemouth Hen
We booked the hen do through Gohen and cannot recommend them enough. Throughout the booking process Stephanie was on hand to answer my many questions and quickly solved any queries we had. I would recommend for a group of any size, however we were a larger group of 23 and this took away a lot of the stress of organising, booking and dealing with peoples money as everything is done through the portal. Would highly recommend! We did life drawing, save the groom and drag cabaret and did not stop laughing all day. We had the best time! Thanks to Stephanie and all of our suppliers

Svar från GoHen
Really easy to book and make payments…
Really easy to book and make payments for the whole group, quick responses to my emails, the actual weekend was really well organised and was so much fun

Svar från GoHen
Great Weekend
Carmen made our planning very straightforward, all queries were answered quickly, and everything ran as it should.
Anyone planning a group event should not hesitate in going with GoHen - Groupia

Svar från GoHen
Fantastic weekend celebrating my 60th
Fantastic weekend celebrating my 60th - a fun packed time Axe Throwing and Escape room with plenty of refreshments; Afternoon tea and Bottomless brunch. The Radisson Blu hotel was absolutely superb - totally recommend.

Svar från GoHen
Fantastic service from the team…
Fantastic service from Vikki and the rest of the staff. When something got cancelled last minute they rescheduled it immediately somewhere else with no disruption to our schedule. All events were fantastic and everything went smoothly. Fuss free great planning and execution!

Svar från GoHen
Fabulous weekend
Natalie (& Tom at the start) was fabulous. Organising a hen with 22 guests, all arriving at different days/times and having different needs was such a feat. Natalie was great at being my sounding board, problem-solving, making changes at a moment's notice and keeping me updated. The bride had the most amazing weekend, we were all thrilled!

Svar från GoHen
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