gogadgets.co.za Omdömen 1 011

I purchased a refurbished Dell OptiPlex 3240 All-in-One from Go Gadgets in April 2025 for R3,250. From day one the unit was unusably slow — after approximately 2 weeks taking over 3 minutes to load basic web applications with the hard drive barely 15% full. Google mail a prime example.

The backlight subsequently failed completely, rendering the screen non-functional.

When I contacted Go Gadgets, they rejected my warranty claim citing third-party involvement — despite the fact that the original performance fault existed from the date of delivery, weeks before any repair was attempted. The backlight failure is entirely unrelated to any repair work.

Go Gadgets offered to replace the screen for R1,000 plus shipping costs. I declined, as this does not address the original defect and places the financial burden on the consumer for a fault that existed at the time of sale.

I have since lodged formal complaints with the Consumer Goods and Services Ombud (CGSO) and the National Consumer Commission (NCC) in terms of the Consumer Protection Act.

I would caution anyone purchasing refurbished equipment from Go Gadgets to carefully document the unit’s condition and performance from the moment of receipt.

The mini PC I bought gave issues, the staff guided me through troubleshooting and when that did not work, they booked it for return. As soon as I delivered the PC to the courier, a replacement was dispatched, they did not wait. I honestly recommend GoGadgets to anyone looking any type of computer.

Great condition and working excellently.
Products arrived with 2-3 days of ordering it.

Took my call at a breakfast date on a Saterday morning, helped me choose a laptop, send it off on Monday, received it Wednesday exactly as it was advertised, extremely happy with the service.

Quick and satisfactory service

Their online services are amazing if you are looking for a laptop. Had an issue and spoke to their chat and was allocated Euli who was so helpful. Im definitely trusting Go Gadgets moving forward.

I'm hesitant to buy refurbished electronics, but this time it has been great. It has everything it says in the ad. The product as a whole is perfect. I need a new monitor and will get a refurbished one from them.
I only have one minor negative comment: Why doesn't the invoice come in the box or sent via email? I emailed them and it was sent immediately. Sooo... great after sales service as well.

Delivery was quick and the refurbs are in very good condition

Very efficient and professional!

They are the best :)

Very quick delivery. Products are in excellent condition. I will definitely buy from you again

Time saving

It has always been a pleasure to deal with them.

Always true to their adverds and word. What a pleasure to work with

It was a long weekend and I was desperate to get the docking station I was ordering - After the long weekend Bennie sent it overnight to Jhb so I wouldn't have to wait any longer. I highly recommend GoGadgets.

Thank you Gogadgets & especially Nastassja for your outstanding service. Made a purchase more than a month ago, completely forgot about, when i eventually got the chance to install the software, it was giving me errors. Emailed Nastassja, without even asking 10 thousand questions, she was immediately on it, even got her technicians to assist. So for that im grateful.

Both our orders were handled very professionally and efficiently. I will definitely use gogadgets again. Thank you very much for your excellent products and service. Jan Nortje

Within a month of buying a desktop set, the computer is malfunctioning every minute. And I reported the issue and they took back the PC and fix the issue and It have been a week now and I had no issues, the PC is working perfectly. Thank you

Bennie’s attitude the owner has been very unprofessional. I would share screenshots of our conversations if I could. It’s disappointing that when concerns are raised about the products, the response is to threaten legal action instead of resolving the issue. Not everyone is intimidated by such threats.

Bought now my third laptop through Go Gadgets - I am very happy with the standard of the laptop and service. It does not feel like a refurbished laptop seeing that the battery last as long as a new one and the laptop gives me no problems. My first laptop I purchased had an issue but I contact them and they immediately replaced the laptop - the customer care service is very good and personal (you deal with a hands on person that wants to resolve your issue efficiently, quick and with kindness). The delivery time is also very good(they use courier guy).