Didn't realise it was GLS couriers untill after I had purchased items online ... Due to past bad experiences I was horrified... Thinking the worst ... But I have to say was pleasantly surprised ... De... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have had very very mixed experiences with GLS in the past but they seem to have improved a bit. International shipping from GLs France was very slow but once the package arrived in Ireland it was deli... Se mer
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Yet another bad experience from GLS. My parcel was due today. Tracking said it would be delivered sometime today and then changed to 'The parcel could not be delivered as further address information i... Se mer
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01/09/2026 16:49 The parcel has reached the parcel center. Ireland I live in Ireland, it’s now 06/09/2026 and the parcel is in the same spot. No updates, no feedback, customer support advised to... Se mer
Företagsinformation
Skrivet av företaget
GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
Kontaktuppgifter
Unit P1, Horizon Logistics Park, Swords, K67 P2Y8, Dublin, Irland
- 018606200
- service@gls-ireland.com
- gls-group.eu/ie/en/home
3,2
Medel
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 59 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
GLS are always very efficient and…
GLS are always very efficient and reliable. Their drivers are always courteous and pleasant.
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
Thank you for taking the time to share your feedback! We are glad to hear that you consistently find our service efficient and reliable, and our drivers courteous and pleasant.
Providing a positive and dependable experience is always our priority, and your kind words mean a lot to our team.
Thank you for choosing GLS Ireland!
Warm regards,
GLS Ireland
Delighted with service
4 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
Thank you so much for the fantastic feedback! We are delighted to hear that you are pleased with our service.
Providing a smooth and reliable experience is always our goal, and your support truly means a lot to our team.
Thank you for choosing GLS Ireland!
Warm regards,
GLS Ireland
Delivery service excelant
Delivery service excelant. Delivered ontime never an issue
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
Thank you for the wonderful feedback! We are thrilled to hear that you consistently experience excellent, on-time deliveries with no issues.
Providing a reliable and seamless service is what we aim for, and your continued support means a lot to our team.
Thank you for choosing GLS Ireland!
Warm regards,
GLS Ireland
Svar från GLS Ireland
Good morning,
Thank you for the positive feedback! We are glad to hear that you experienced good speed and customer service during your delivery.
Providing an efficient and supportive experience is always our goal, and we truly appreciate your support.
Warm regards,
GLS Ireland
Delivery was fast with good…
Delivery was fast with good communication on expected delivery times.
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
Thank you for taking the time to share your feedback! We are glad to hear that your delivery was fast and that you appreciated the communication regarding your expected delivery times.
Providing a clear and efficient service is our priority, and we truly appreciate your support.
Warm regards,
GLS Ireland
My order was damaged
My order was damaged. Box broken and bags inside torn. Order left at gate .
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
Thank you for bringing this to our attention. We note your feedback regarding the condition of the package upon delivery and its placement at the gate.
Please reply to our Trustpilot request with your tracking details so our customer service team can review the shipment details and assist you further with your claim.
Warm regards,
GLS Ireland
Svar från GLS Ireland
Good morning,
Thank you so much for the fantastic feedback! We are thrilled to know that your package arrived on time and in perfect condition.
Providing a reliable and efficient service is our top priority, and your kind words mean a lot to our team.
Thank you for choosing GLS Ireland!
Warm regards,
GLS Ireland
Very helpful.
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
Thank you so much for the wonderful review! We are glad to hear that you found our service to be very helpful.
Making your delivery experience as smooth and supportive as possible is always our goal, and your kind words mean a great deal to our team.
Thank you for choosing GLS Ireland!
Warm regards,
GLS Ireland
Svar från GLS Ireland
Good morning,
Thank you for the fantastic review! We are delighted to hear that you experienced such excellent service with us.
We always strive to deliver the best possible experience for our customers, and your support truly means a lot to our team.
Thank you for choosing GLS Ireland!
Warm regards,
GLS Ireland
Svar från GLS Ireland
Good morning,
Thank you so much for the fantastic feedback! We are thrilled to hear that you experienced a fast and seamless delivery with no issues at all.
Providing a smooth and efficient service is what we aim for every day, and your kind words mean a lot to our team.
Thank you for choosing GLS Ireland!
Warm regards,
GLS Ireland
Great service
Great tracking, friendly driver who knocked at the door and delivered the parcel.
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
Thank you for taking the time to share such a wonderful review! We are thrilled to know that our tracking updates were helpful and that your parcel was delivered by a friendly driver right to your door.
Providing a reliable and pleasant experience is our top priority, and we will happily pass along your compliments to our local team.
Thank you for choosing GLS Ireland!
Warm regards,
GLS Ireland
Good comms and delivery driver is…
Good comms and delivery driver is always friendly and within time advised
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
Thank you so much for the fantastic review! We are delighted to hear that you have had a great experience with our communications, and that your delivery driver is always friendly and on time.
We always strive to provide a reliable and positive delivery experience, and we will make sure to share your wonderful compliments with our local delivery team.
Thank you for your support!
Warm regards,
GLS Ireland
My recent deliveries from GLS
A very professional and courteous service.
I am always well informed as to the status of my deliveries. It is very easy to track the deliveries on the GLS App. I enjoy dealing with GLS and would highly recommend them to anyone for all of their delivery requirements.
12 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
Thank you so much for the fantastic review! We are delighted to hear that you consistently receive a professional and courteous service, and that you find our tracking app easy to use.
It is wonderful to know that you enjoy dealing with GLS and would highly recommend us. Your kind words mean a lot to our team, and we truly appreciate your support!
Warm regards,
GLS Ireland
Great service
The items I ordered were in two separate parcels. Both of which were carefully taken care of, and delivered promptly.
Very pleased with service overall.
Thank you!
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
Thank you so much for the fantastic review! We are glad to hear that both of your parcels were carefully handled and delivered promptly, and that you are very pleased with our overall service.
Your kind words mean a lot to our team, and we truly appreciate your support!
Warm regards,
GLS Ireland
Delivery great
Delivery great
One comment I did email about delivery but got no reply. Otherwise everything OK
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
We sincerely apologize for the lack of response to your email, but we are glad to hear that your overall delivery went well. We appreciate you bringing this communication gap to our attention.
If you still require assistance with your previous inquiry, please feel free to reach out to our customer service team directly with your tracking details so we can assist you further. Thank you for your support!
Warm regards,
GLS Ireland
Drop and Run - No Knock!
I am disabled. GLS always knocked on the door until today. No one knocked. They dropped my packages outside my door and I have NO way to get them.
VERY DISAPPOINTED!!!! TERRIBLE SERVICE!!!
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
We sincerely apologize for the delivery driver not knocking and for the difficulty this has caused you in retrieving your packages. We appreciate you bringing this matter to our attention.
Please reply to our Trustpilot request with your tracking details so our customer service team can investigate this delivery and address it with our local operations team.
Warm regards,
GLS Ireland
Lack of tracking information on courier website
Lack of tracking information on courier website. Ordered a week ago, Zooplus said dispatched but GLS said not received yet. Today I got emails saying the order was arriving today. The order has arrived but tracking the order progress should be better from GLS.
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
We sincerely apologize for the lack of tracking updates and any confusion regarding the progress of your shipment. We appreciate you bringing this matter to our attention.
Please reply to our Trustpilot request with your tracking details so our customer service team can review our tracking systems and share your feedback with our digital operations team for improvement.
Warm regards,
GLS Ireland
Parcel was left at the bottom of the …
Parcel was left at the bottom of the road when delivered, it was not brought up to the house as it should have been.
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
We sincerely apologize for where your parcel was left and that it was not brought up to your house as expected. We appreciate you bringing this matter to our attention.
Please reply to our Trustpilot request with your tracking details so our customer service team can investigate this delivery and address it with our local operations team.
Warm regards,
GLS Ireland
GLS leaves deliveries outdoors on street despite safe place available
GLS Ireland has left my delivery outdoors on the public street where it could get stolen, rained on, covered in bird droppings, dog urine etc. All despite the fact that I left the front porch door open with a note on it saying the package could be left inside. They have done this twice and ignored my last complaint. I was at home the last time and they did not even ring the door bell so it was outside for some time before I found it. This time I was lucky that someone I know found it outside my house while I was at work.
Update: Reply with tracking details submitted
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
We sincerely apologize for the delivery placement and the fact that your instructions were not followed, especially after raising this previously. We appreciate you bringing this matter to our attention.
Please reply to our Trustpilot request with your tracking details so our customer service team can investigate this delivery and address it with our local operations team.
Warm regards,
GLS Ireland
Gls Cavan I run a business
Gls Cavan I run a business, they kept leaving parcels outside without telling me, both when the shop was open and when we were closed. Neighbouring business were open so they could have left them with them or called me as I was inside the building doing paperwork just not open. Today the parcel has been stolen, our customers are waiting on these items and now they have to be reordered and I have to do the paperwork with the company to get credit for these undelivered items. It was reported before to gls that this was happening but no action was taken against the courier to make him stop doing this.
Edit the parcel wasn't actually delivered despite us getting a notification saying it was. We received it the next day.
17 augusti 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good afternoon,
We sincerely apologize for the inconvenience and frustration caused by this incident, as well as the previous issues with unattended deliveries. We appreciate you bringing this matter to our attention.
Please reply to our Trustpilot request with your tracking details so our support team can review this shipment and assist you with the next steps regarding your claim.
Warm regards,
GLS Ireland
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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