They take no responsibility for delivering my product. Every day, i send them email, and then they send me an email claiming they are looking into the matter and will arrange for a solution very soon.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
GLS barely qualify as a courier company - in my area they barely deliver once a week and have lost valuable packages. Their customer service is designed to kick the problem as far down the line as hum... Se mer
Företaget har svarat
The delivery was left outside my front door for anyone to see. It would be super if drivers could be told not to leave parcels in plain open sight if someone doesn’t answer the door.
I had stupidly put the wrong county on the delivery address and the package was initially delivered elsewhere. Paola very helpfully raised a dispute, and I had the package within 24 hours. Thanks Paol... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
Kontaktuppgifter
Unit P1, Horizon Logistics Park, Swords, K67 P2Y8, Dublin, Irland
- 018606200
- service@gls-ireland.com
- gls-group.eu/ie/en/home
3,2
Medel
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 65 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent deliver service
30 oktober 2026
Omdöme utan inbjudan
Waited all day for a parcel that was…
Waited all day for a parcel that was out for delivery and it never arrived. Very dissappointed
30 oktober 2026
Omdöme utan inbjudan
Good communication and updates on…
Good communication and updates on delivery
30 oktober 2026
Omdöme utan inbjudan
Delivery left in a position for anyone to take/steal
The delivery was left outside my front door for anyone to see. It would be super if drivers could be told not to leave parcels in plain open sight if someone doesn’t answer the door.
30 oktober 2026
Omdöme utan inbjudan
Excellent 10/10 great delivery man
Excellent 10/10 great delivery man. Very helpful
30 oktober 2026
Omdöme utan inbjudan
Email the night before and delivered…
Email the night before and delivered when said.
Thank You
30 oktober 2026
Omdöme utan inbjudan
Fast and trouble-free delivery every…
Fast and trouble-free delivery every single time! I recommend it! *****
30 oktober 2026
Omdöme utan inbjudan
Excellent delivery service
Excellent delivery service. Very pleasant & helpful driver. All packaged items were in good condition.
30 oktober 2026
Omdöme utan inbjudan
They take no responsibility for…
They take no responsibility for delivering my product. Every day, i send them email, and then they send me an email claiming they are looking into the matter and will arrange for a solution very soon. Meanwhile, the delivery person carries my product around in his vehicle every single day. This has been going on for about six or seven days now—he still hasn't delivered it, and the company accepts no responsibility whatsoever.
21 oktober 2026
Omdöme utan inbjudan
Polite driver
Delivery arrived early and on time , driver was very polite
30 oktober 2026
Omdöme utan inbjudan
Great delivery
30 oktober 2026
Omdöme utan inbjudan
Got the parcel delivered quickly after…
Got the parcel delivered quickly after receiving it
30 oktober 2026
Omdöme utan inbjudan
Very prompt delivery
Very prompt delivery, delivered exactly as promised.
30 oktober 2026
Omdöme utan inbjudan
:):)
MUY ATIEMPO Y EL REPARTIDOS SUPER AMABLE Y MUY COMPROMETIDO A DEJAR UJNA ENTREGA SEGURA Y A TIEMPO
9 oktober 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good afternoon!
Thank you so much for your wonderful feedback! We are glad to hear that your delivery was right on time and that our driver was extremely kind and committed to ensuring a secure delivery.
We truly appreciate you taking the time to share your experience with us and look forward to delivering for you again soon.
Warm regards,
GLS Ireland
Good service.
The driver left the parcel with a neighbor rather than dropping it on the door step and running, as everyone else does these days.
It took him a little extra time but was way more secure.
A good service in my books.
19 oktober 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
We are thrilled to hear that our driver took the extra time to ensure your parcel was securely delivered with a neighbour. Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share this experience and look forward to delivering for you again soon.
Warm regards,
GLS Ireland
Svar från GLS Ireland
Good morning,
We are glad to hear that you experienced excellent service with us. Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your thoughts and look forward to delivering for you again soon.
Warm regards,
GLS Ireland
Very helpful customer service
I had stupidly put the wrong county on the delivery address and the package was initially delivered elsewhere. Paola very helpfully raised a dispute, and I had the package within 24 hours. Thanks Paola!
29 oktober 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good morning,
Thank you so much for your wonderful feedback! We are thrilled to hear that Paola was able to quickly resolve the address issue and ensure your package arrived safely within 24 hours.
We will be sure to pass along your kind words to Paola and the team. We truly appreciate you taking the time to share your experience and look forward to delivering for you again soon.
Warm regards,
GLS Ireland
GLS barely qualify as a courier company…
GLS barely qualify as a courier company - in my area they barely deliver once a week and have lost valuable packages. Their customer service is designed to kick the problem as far down the line as humanly possible and then ignore it. I have decided not to buy things from vendors who use GLS - it will either arrive late, in terrible condition, or not at all.
29 oktober 2026
Omdöme utan inbjudan
Svar från GLS Ireland
Good afternoon,
We are very sorry to hear about your experience regarding the delivery frequency, missing packages, and your communication difficulties. Thank you for bringing this to our attention.
To help us investigate this matter further and look into what happened with our local depot team, could you please reach out via our Trustpilot support form with your tracking details?
Warm regards,
GLS Ireland
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