GLS Ireland Omdömen 

3 310
TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Delivery driver delivered my parcel to my place of work on 2nd floor. I was worried all day as my previous delivery with GLS was left on the ground floor wedged behind the banister in a very busy buil... Se mer

Betygsatt 1 av 5 stjärnor

The worst delivery service I've ever used. My parcel was marked as delivered but never arrived, and their driver forged my signature. The driver has a hidden number for no reason, and they said it's... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

The box was left outside my door, completely exposed, and was already open. Thankfully it was only cat food, but it could easily have been stolen. Delivery services these days are just crazy — I do... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I had no issues so far, until today that they dropped my package in number 28 instead of 23, and I can't pick it up on my own because it's quite heavy. I find it a bit baffling as the address also had... Se mer

Företaget har svarat

Företagsinformation

  1. Leveransservice
  2. Spedition
  3. Logistiktjänster

Skrivet av företaget

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 57 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(3 310)

1 421 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Delivery driver delivered my parcel to…

Delivery driver delivered my parcel to my place of work on 2nd floor. I was worried all day as my previous delivery with GLS was left on the ground floor wedged behind the banister in a very busy building and could have been stolen. So Thankyou to the delivery driver today who did his job correctly, I appreciate you.

25 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The driver left the package outside the…

The driver left the package outside the gate on the public road for anyone to take. We were at home and all he had to do was ring the bell.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good afternoon,

We apologise for the frustration caused by how your package was left on this occasion, while you were at home.

Please reply to our Trustpilot request with your tracking details so our customer service team can look into this matter further.

Warm regards,
GLS Ireland

Betygsatt 5 av 5 stjärnor

Efficient and reliable service.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good morning,

Thank you for your positive feedback! We are glad to hear that you experienced an efficient and reliable delivery service with us.

We appreciate your support and look forward to your next delivery.

Warm regards,
GLS Ireland

Betygsatt 5 av 5 stjärnor

Excellent- efficient and professional.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good morning,

Thank you for your fantastic review! We are delighted to hear that you experienced such an efficient and professional delivery service with us.

We always aim to provide a high standard, and your kind words mean a lot to our team. Thank you for choosing GLS Ireland, and we look forward to your next delivery.

Warm regards,
GLS Ireland

Betygsatt 1 av 5 stjärnor

Package abandoned by courier

Package left outside front door.
Courier did not ring bell nor call me.
No consideration for security, for weather or good service.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good morning,

Thank you for bringing this to our attention. We note your feedback regarding how your package was left outside your front door without notification or consideration for weather and security.

Please reply to our Trustpilot request with your tracking details so our customer service team can address this delivery standard with our local driver.

Warm regards,
GLS Ireland

Betygsatt 5 av 5 stjärnor

Reliable service

Reliable service. Parcels delivered when expected - accurate tracking service. Packaging always intact.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good morning,

Thanks for letting us know! We're happy to hear your tracking was spot on and your parcels always arrive safe and sound.

Really appreciate your support and look forward to your next delivery.

Warm regards,
GLS Ireland

Betygsatt 1 av 5 stjärnor

They said they are going to deliver my…

They said they are going to deliver my parcel on friday. I was home all day. They said that they have tried to deliver but couldn't which was total lies. They have delivered on Monday afternoon then.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good morning,

Thank you for bringing this to our attention. We note your feedback regarding the missed Friday delivery update and the subsequent delivery on Monday afternoon.

Please reply to our Trustpilot request with your tracking details so our customer service team can review the driver's notes and address this matter with our local operations team.

Warm regards,
GLS Ireland

Betygsatt 5 av 5 stjärnor

Friendly chap that makes a huge…

Friendly chap that makes a huge difference 😄

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good morning,

Thank you for sharing your feedback. We are glad to hear that our driver was friendly and made such a positive difference to your delivery experience.

We appreciate your support and look forward to your next delivery.

Warm regards,
GLS Ireland

Betygsatt 5 av 5 stjärnor

Safely delivered.

Safely delivered.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good morning,

Thank you for sharing your feedback. We are glad to hear that your package was safely delivered.

We appreciate your support and look forward to your next delivery.

Warm regards,
GLS Ireland

Betygsatt 5 av 5 stjärnor

They keep me informed on shipping…

They keep me informed on shipping details and delivery is always prompt.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good morning,

Thank you for sharing your feedback. We are glad to hear that you consistently receive prompt deliveries and appreciate being kept informed on your shipping details.

We appreciate your support and look forward to your next delivery.

Warm regards,
GLS Ireland

Betygsatt 5 av 5 stjärnor

Parcel was delivered with care and…

Parcel was delivered with care and updated with email regarding time.
Thanks.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good morning,

Thank you for sharing your feedback. We are glad to hear that your parcel was delivered with care and that our email updates kept you well-informed of the delivery time.

We appreciate your support and look forward to your next delivery.

Warm regards,
GLS Ireland

Betygsatt 4 av 5 stjärnor

Delivery was on time

Delivery was on time, no issues.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good morning,

Thank you for sharing your feedback. We are glad to hear that your delivery arrived on time and that everything went smoothly.

We appreciate your support and look forward to your next delivery.

Warm regards,
GLS Ireland

Betygsatt 1 av 5 stjärnor

For people here reading poor reviews of…

For people here reading poor reviews of GLS and seeing the company reply asking for tracking details as if they are going to look into it. Dont be fooled. They don't. Its all just lip service and deception to give the appearance they are engaging. In short, I wrote a review earlier this year regarding 2 missing packages never delivered. GLS replied in late July asking for details which I provided by email to them. I haven't heard anything from them since. 1 month has passed no follow up etc. Typical. As I said before they are a thundering disgrace of a company that clearly have little to no consequences for the thousands of packages never delivered as per all the views here let alone other platforms. For anyone interested I've posted my original trustpilot review below. Im sure they'll ask for details etc. Its all nonsense I'm reporting them to the CCPC at this stage they have to be made accountable for this complete disregard for peoples property.

Woeful experience with GLS. Two occassions this year, two pacakges never delivered with one listed as delivered and for the past 3 months the other is "still on its way to the final parcel destination" when i put the tracking number in. Their customer service is pointless with no ability to resolve their constant delivery issues. I pointed out that I never recieved a package but because their system said it was delivered this was thrown at me as an attempted defence. However, they couldnt provide any proof of delivery in the form of a photo and then eventually sent me a picture of a 'package' as proof of delivery with no surroundings visible or signature to prove receipt so essentially just sent me a picture of a non-descript package that could have been taken anywhere. I dont know having read all the similar reviews how they are in business and exist at this point. I dont know where all these missing pacakges end up but it has to be investigated. Awful awful disgraceful 'service' if you can call it that. What a disgrace of a company when you read their reviews

24 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good morning,

We apologise for the frustration and concern regarding the lack of follow-up on your previous communication. We take matters of this nature seriously.

Please reply to our Trustpilot request with your tracking details so our management team can review the history of your case directly.

Warm regards,
GLS Ireland

Betygsatt 1 av 5 stjärnor

The worst delivery service I've ever…

The worst delivery service I've ever used.
My parcel was marked as delivered but never arrived, and their driver forged my signature. The driver has a hidden number for no reason, and they said it's my phone settings issue! After 3 weeks of constant excuses, they said they couldn't locate my parcel. Customer service responds once a week with no solid solutions. Great service if you want to waste your time and never see the parcel.

5 augusti 2026
Omdöme utan inbjudan
Logotyp för GLS Ireland

Svar från GLS Ireland

Good afternoon,

Thank you for bringing this to our attention. We note your feedback regarding the missing parcel, the delivery status, and your experience with our customer support team over the past few weeks.

Please reply to our Trustpilot request with your tracking details so our customer service management team can investigate this matter further.

Warm regards,
GLS Ireland

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer