Delivery driver delivered my parcel to my place of work on 2nd floor. I was worried all day as my previous delivery with GLS was left on the ground floor wedged behind the banister in a very busy buil... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The worst delivery service I've ever used. My parcel was marked as delivered but never arrived, and their driver forged my signature. The driver has a hidden number for no reason, and they said it's... Se mer
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The box was left outside my door, completely exposed, and was already open. Thankfully it was only cat food, but it could easily have been stolen. Delivery services these days are just crazy — I do... Se mer
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I had no issues so far, until today that they dropped my package in number 28 instead of 23, and I can't pick it up on my own because it's quite heavy. I find it a bit baffling as the address also had... Se mer
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Företagsinformation
Skrivet av företaget
GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
Kontaktuppgifter
Unit P1, Horizon Logistics Park, Swords, K67 P2Y8, Dublin, Irland
- 018606200
- service@gls-ireland.com
- gls-group.eu/ie/en/home
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivered on time and in perfect…
Delivered on time and in perfect condition.
Very helpful customer service
Karl and Paola were very helpful in locating my delivery. Service was very quick and efficient. Thank you
Delivery driver delivered my parcel to…
Delivery driver delivered my parcel to my place of work on 2nd floor. I was worried all day as my previous delivery with GLS was left on the ground floor wedged behind the banister in a very busy building and could have been stolen. So Thankyou to the delivery driver today who did his job correctly, I appreciate you.
Excellent service wasn't at home but…
Excellent service wasn't at home but left in a safe place and left a note to tell me
Highly recommend
The driver left the package outside the…
The driver left the package outside the gate on the public road for anyone to take. We were at home and all he had to do was ring the bell.

Svar från GLS Ireland
Package abandoned by courier
Package left outside front door.
Courier did not ring bell nor call me.
No consideration for security, for weather or good service.

Svar från GLS Ireland
Reliable service
Reliable service. Parcels delivered when expected - accurate tracking service. Packaging always intact.

Svar från GLS Ireland
They said they are going to deliver my…
They said they are going to deliver my parcel on friday. I was home all day. They said that they have tried to deliver but couldn't which was total lies. They have delivered on Monday afternoon then.

Svar från GLS Ireland
Friendly chap that makes a huge…
Friendly chap that makes a huge difference 😄

Svar från GLS Ireland
They keep me informed on shipping…
They keep me informed on shipping details and delivery is always prompt.

Svar från GLS Ireland
Parcel was delivered with care and…
Parcel was delivered with care and updated with email regarding time.
Thanks.

Svar från GLS Ireland

Svar från GLS Ireland
For people here reading poor reviews of…
For people here reading poor reviews of GLS and seeing the company reply asking for tracking details as if they are going to look into it. Dont be fooled. They don't. Its all just lip service and deception to give the appearance they are engaging. In short, I wrote a review earlier this year regarding 2 missing packages never delivered. GLS replied in late July asking for details which I provided by email to them. I haven't heard anything from them since. 1 month has passed no follow up etc. Typical. As I said before they are a thundering disgrace of a company that clearly have little to no consequences for the thousands of packages never delivered as per all the views here let alone other platforms. For anyone interested I've posted my original trustpilot review below. Im sure they'll ask for details etc. Its all nonsense I'm reporting them to the CCPC at this stage they have to be made accountable for this complete disregard for peoples property.
Woeful experience with GLS. Two occassions this year, two pacakges never delivered with one listed as delivered and for the past 3 months the other is "still on its way to the final parcel destination" when i put the tracking number in. Their customer service is pointless with no ability to resolve their constant delivery issues. I pointed out that I never recieved a package but because their system said it was delivered this was thrown at me as an attempted defence. However, they couldnt provide any proof of delivery in the form of a photo and then eventually sent me a picture of a 'package' as proof of delivery with no surroundings visible or signature to prove receipt so essentially just sent me a picture of a non-descript package that could have been taken anywhere. I dont know having read all the similar reviews how they are in business and exist at this point. I dont know where all these missing pacakges end up but it has to be investigated. Awful awful disgraceful 'service' if you can call it that. What a disgrace of a company when you read their reviews

Svar från GLS Ireland
The worst delivery service I've ever…
The worst delivery service I've ever used.
My parcel was marked as delivered but never arrived, and their driver forged my signature. The driver has a hidden number for no reason, and they said it's my phone settings issue! After 3 weeks of constant excuses, they said they couldn't locate my parcel. Customer service responds once a week with no solid solutions. Great service if you want to waste your time and never see the parcel.

Svar från GLS Ireland
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