Great service from start to finish. Had air conditioning fitted to the bedroom and the guy that came to quote spent time , trouble and patience in explaining everything. Comprehensive quote given with... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The engineer who carried out the service was very good and was extremely polite and readily answered all my questions. I would highly recommend Glow heating services.
We have used this company over the last year to supply A/C in our bungalow.The final stage of the energy reduction process was to fit an electric boiler.Ben & Matt from Glow were our fist choice.This... Se mer
Booking via the website was easy. Engineer arrived on time with a call before to let us know. Boiler service carried out efficiently, with no mess or fuss. Safe for another year.
Företagsinformation
Skrivet av företaget
Glow Heating Services Ltd is a trusted Lincolnshire-based business specialising in the installation, servicing, and repair of heating and cooling systems. We work with both renewable technologies—such as air source heat pumps—and traditional systems, including natural gas, LPG, and oil. We also offer air conditioning solutions to help our customers stay comfortable all year round. At Glow, we pride ourselves on providing honest advice, high-quality workmanship, and long-term support. Whether you’re upgrading your heating system, switching to renewables, or need a reliable repair, our experienced team is here to help. We are part of The Glow Group Ltd, which also operates as an NICEIC Approved Assessment Centre and heating merchant, helping to train and supply engineers across the UK.
Workmanship Warranty
12 Month Workmanship Warranties
12 Month Workmanship Warranties On All Works
Kontaktuppgifter
Unit F3, Leafbridge Business Park, North Hykeham, LN6 9WG, Lincoln, Storbritannien
- 01522 300744
- admin@the-glow-group.co.uk
- glowheatingservices.co.uk
4,9
Utmärkt
1 tn omdömen
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Paul C is the man who can
Myself and my family have used Glow a number of times, specifically using Paul C and Cody. They are both always thorough, efficient, polite and knowledgeable. Would absolutely recommend Paul and Cody and it’s nice to have engineers who are able to work in a home with disabled users and neurodivergent people.
26 september 2025
Omdöme utan inbjudan
Svar från Glow Heating Services
Hi Vicky,
Thanks for such a kind review. Really glad to hear you’ve had consistently good experiences with Paul C and Cody. They take a lot of pride in their work, and they’ll be pleased to know their approach has made a positive difference for you and your family.
It means a lot that you highlighted how they work in homes with disabled users and neurodivergent people, creating a calm, respectful environment is something we really focus on.
If you ever need anything else, just let me know.
Jack
Excellent work by Graham .
Excellent work by Graham but I asked for paper invoice and certificate of service and after e mail still waiting five days for post. Will not be paying on line I will pay by cheque when received. Would definitely choose you again and recommend you. Thank you
28 oktober 2025
Svar från Glow Heating Services
Hi Ann,
Thanks for the review, and I’m glad to hear Graham’s work was excellent. We did resend the paper invoice and service certificate shortly after your review was posted, so these should now have arrived with you. If for any reason they haven’t, just let me know and I’ll get them sent again.
No problem at all with paying by cheque once you have the documents.
Really appreciate the recommendation, and if you need anything else, just let me know.
Jack
Fantastic company
Fantastic company, lovely guys did a fantastic job would highly recommend
26 juni 2025
Svar från Glow Heating Services
Hi Margaret,
Thanks for the great feedback. Really glad to hear you were happy with the job and the team on site. Appreciate the recommendation, if you ever need anything in the future, just let me know.
Jack
Excellent service
From start to finish the team at Glow were lovely. Happy to change their communication style from a phone call to email to suit my work/job. Always fast at responding to emails as well. Graham who came out to look at our heating was nice and very knowledgeable as well. Will definitely be using them in future!
28 oktober 2025
Svar från Glow Heating Services
Hi Katie,
Thanks for the lovely review. Great to hear the team were able to adapt how we communicated to fit around your work, that’s exactly what we aim for. I’m also pleased Graham looked after you well and gave you the confidence you needed with the heating.
If you ever need anything in the future, just drop me a message.
Jack
Very friendly and helpful workers.They…
Very friendly and helpful workers.They did the job in 2days as they said they would.Quick and professional
23 oktober 2025
Svar från Glow Heating Services
Hi Paul,
Thanks for the review. Glad to hear the team were friendly, helpful and got everything completed within the two days as planned. Good to know the work felt quick and professional too.
If you need anything else, just let me know.
Cheers,
Jack
Great knowledgeable service
20 oktober 2025
Svar från Glow Heating Services
Hi Sam,
Thanks for the review. Really glad to hear you found the service knowledgeable, that’s what we aim for on every visit.
If you ever need anything, just give me a shout.
All the best,
Jack
After our boiler packed up
After our boiler packed up, we call to get a quote for a replacement.
All was quick, transparent, and very professional.
Once agreed on the price and time then Glow keep us informed of who and when an engineer would arrive.
They also gave different options to pay but we decided on paying out right.
The workers were very clean and respectful to your home and animals.
I highly recommend Glow.
20 oktober 2025
Svar från Glow Heating Services
Hi Tim,
Thanks for the detailed review. Really pleased to hear the whole process from the quote to the installation felt quick, transparent and professional. Keeping you updated on who’s attending and when is something we put a lot of focus on, so it’s great to know that worked well for you.
Glad the team looked after your home (and the pets!) and kept everything clean and respectful. Appreciate the recommendation too.
If you need anything at all going forward, just let us know.
Thanks,
Jack
Excellent Service
Person who answered phone was knowledgeable. She identified person who could get to us within 24 hours and made appointment.
Plumber happened to pass our house so called in and did the job efficiently within 4 hours of my call.
24 oktober 2025
Svar från Glow Heating Services
Hi Richard,
Thanks for the review. Great to hear the team in the office were able to help quickly and get you booked in within 24 hours. Even better that the engineer was passing and managed to sort the job within a few hours of your call always nice when it works out that smoothly.
If you need anything again, just let us know.
Kind regards,
Jack
Svar från Glow Heating Services
Hi Amy,
Thanks for the review. Glad to hear everything was straightforward with no issues at all.
If you ever need anything again, just let us know.
Best,
Jack
Really caring and proffesionalnal right…
Really caring and proffesional right from survey to the actual fitting of the boiler .
Paul and Cody were so respectful in our home and did a great job
Brilliant work
13 oktober 2025
Svar från Glow Heating Services
Hi Marilyn,
Thanks for the great review. Really pleased to hear you felt well looked after from the initial survey right through to the boiler installation. Paul and Cody will appreciate the mention they always take pride in being respectful in customers’ homes, so it’s great to hear that came across.
If you need anything in the future, just let us know.
Thanks again,
Jack
From the very first day this company…
From the very first day this company impressed me, their professionalism, friendliness, quality of workmanship and contractability have been exemplary.
Well done Guys.
17 oktober 2025
Svar från Glow Heating Services
Hi Steve,
Thanks for the brilliant feedback. Really glad to hear the team made a strong impression from day one. Professionalism, friendliness and good workmanship are things we take seriously, so it’s great to know that came through clearly.
If you ever need anything else, just let us know.
Appreciate it,
Jack
Excellent installation of air-conditioning units
This is the second project that Glow has completed for me, and both times the service has been outstanding. Communication was excellent throughout, with clear SMS updates letting me know when to expect the surveyor and the engineers each day.
This project was for the installation of 2 multi-split air-conditioning units. The workmanship was first-rate, and the engineers were friendly, courteous, and happy to explain the installation and answer questions along the way. Not everything went exactly to plan, but any hiccups were handled quickly and professionally to make sure the final result was perfect.
A reliable, professional company that clearly takes pride in its work - highly recommended.
15 september 2025
Svar från Glow Heating Services
Hi Steve,
Thanks for taking the time to leave such a detailed review. Really pleased to hear you’ve had outstanding service from us on both projects repeat customers mean a lot, and it’s great to know the communication and SMS updates helped keep everything clear throughout.
The multi-split air conditioning installs can be involved, so it’s good to hear you found the workmanship first-rate and that the engineers were friendly, courteous and happy to talk you through things. And while not every job goes perfectly to plan, I’m glad the team handled any hiccups quickly and made sure the final result was spot on.
We genuinely appreciate your recommendation, and if you need anything down the line, just let us know.
Thanks again,
Jack
To be completely honest the engineer…
To be completely honest the engineer had a really bad attitude and was grumbling the whole time he was in our home. He then dropped a screw down our sink and had to take everything apart to retrieve it. He was moaning about his jobs for the day and the van he was in. He didn't even speak to me or say hello he only acknowledged my fiancé which was rude. Overall would not want to be using this company again.
16 oktober 2025
Svar från Glow Heating Services
Thank you for your feedback.
I’m really sorry to read your comments and to hear that your experience with us wasn’t up to the standards we set as a business. As soon as this review came through, our office manager, Courtney, called to apologise and discuss it with you. We weren’t aware that you’d been left unhappy with our visit until today, and I’d like to apologise again for any dissatisfaction caused.
For transparency, our visit was arranged through your managing agent. While you’re not a direct customer of ours, you should still expect a polite and professional service, and I’m sorry if that wasn’t your experience. We’re no longer working with your landlord’s managing agent, so it’s unlikely you’ll be using our services in the future, either directly or indirectly.
I’ll be speaking with Graham about your feedback. He was working in one of our spare vans that day, and we also had three appointments cancelled at short notice by the managing agent. That’s of course no justification for any behaviour you felt was unacceptable, but knowing Graham as I do (for around 18 years — I was his apprentice), I can assure you there would have been no malice or intent behind how he came across. That said, there are undoubtedly lessons we can take from this to ensure nothing is taken the wrong way in future.
If you’d like to speak to me directly about this matter, I’d be happy to discuss it. You can reach me on our office number: 01522 300744. Please accept our apologies once again.
Many thanks,
Jack McGovern
Managing Director
Glow is a very professional company
Glow is a very professional company. They provide thorough detailed quotes, communicate well, work in a timely and efficient manner and respect and care for the home they are working in. Lovely people to deal with throughout in all departments . Would highly recommend.
9 oktober 2025
Svar från Glow Heating Services
Hi Elizabeth,
Thanks for the lovely review. Really glad to hear you found the whole process professional from start to finish from the detailed quotes and communication to the way the team worked in your home. We always aim to be efficient, respectful and easy to deal with across every department, so it’s great to know that came across.
If you ever need anything in the future, just let us know.
Many thanks,
Jack
We had a leak on the heating system
We had a leak on the heating system. At short notice we were slotted in for a visit from Graham. Although clearly not a fan of new technology he was more than able to not just sort out the leak, but also to reset the complicated controls to make sure the kids are now toasty warm.
15 oktober 2025
Svar från Glow Heating Services
Hi Ed,
Thanks for the review. Glad we could get you booked in at short notice, and great to hear Graham managed to sort the leak and get the controls reset so everything’s running properly again. He’ll appreciate the mention even if he’s not the biggest fan of modern tech, he always makes sure the job’s done right.
If anything else crops up, just let us know.
Cheers,
Jack
We were new customers and we will…
We were new customers and we will continue with them
Good service
14 oktober 2025
Svar från Glow Heating Services
Hi Robert,
Thanks for taking the time to leave a review. Really pleased to hear your first experience with us was a good one, and great to know you’ll be continuing with us going forward.
If you ever need anything at all, just let us know.
Thanks,
Jack
Excellent service from very experienced company i would highly recommend using this company
I would highly recommend using this company they are very experienced in their field from booking in to do the work you want carried out to finish your job and paying your bills also very reasonable with the price all the staff and work force very good and helpful
14 oktober 2025
Svar från Glow Heating Services
Hi Steve,
Thank you for the great review. Really pleased to hear you found the whole experience smooth from booking in right through to completion and payment. It is good to know you felt the pricing was fair and that the team were helpful and experienced.
If you ever need anything in the future just let us know.
Thanks again
Jack
Everything done very professionally and…
Everything done very professionally and friendly workmen excellent job well done,
14 oktober 2025
Svar från Glow Heating Services
Hi Robert,
Thank you for the review. Really glad to hear everything was carried out professionally and that you found the team friendly throughout. Great to know you are happy with the work completed.
If you ever need anything again just let us know.
Kind regards
Jack
Good service
Easy to book, good communication. Engineer arrived was very nice, polite and got on with the job.
13 oktober 2025
Svar från Glow Heating Services
Hi Mrs Munday,
Thank you for the review. Really pleased to hear the booking process was simple and that the communication was clear throughout. Glad the engineer arrived on time and looked after you in a polite and professional way.
If you need anything in the future just let us know.
All the best
Jack
Excellent company and staff
We cannot speak highly enough of the profession behaviour of the engineers.Never have we had such care taken to our belongings and property. Everything was left spotless in as much as he floor being washed after the sheet had left dust and the wall being damp clothed so that no dust was left.
8 oktober 2025
Svar från Glow Heating Services
Hi Dorothy,
Thank you for the lovely review. Really pleased to hear the engineers looked after your home with so much care and attention. The team always aim to leave every property spotless so it is great to know the extra cleaning and protection made a difference.
If you ever need any help in the future just let us know.
Thank you
Jack
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