Glo Melanin Omdömen 

Because of Rio, I am going reorder again. Effortlessly in solving my customer service issues. Thanks !

From order to delivery & out the box. So wxcited & highly impressed with service, packaging & bwst of all....the product. OMG Day 1 was so fun & I was overjoyed by the immwdiate skin smoothing, clearing & suppleness the Foaming Tumeric cleanser delivered to my face, neck, and chest.
I see the glow & so did my hubby.

The scrub is outta this world. I am on day 5 of using it & my chest & back black heads have calmed and smoothed. Getting more ordered this week. Last but not least & maybe most important for me is the nourishing brightening face cream O use on my next as well I soft as a new borns bum.

Finally my face feels and looks clear, fresh & healthy.

Rio was very kind and swift regarding an account issue.

I’ve only been using the melanin skin bundle a week but I can tell a difference already!! Dark spots that have been on my face for a while are fading and almost gone FINALLY🙌🏾🙌🏾 Soo surprised its working so fast!! I can’t wait to see how my skin looks after the full 30 days!! I’m PUMPED!!

I use the Glo Melanin Turmeric Scrub and the soap. I have hyperpigmentation as a result of chemotherapy. Rio helped me cancel my subscription for the soap because I prefer to order when I need it. Both products make my skin feel so soft. Thanks for handling my request so quickly Rio!

I love the packaging and quality of products were amazing! 10/10

First off let me say that these products are amazing and I can definitely see a difference. I want to say thank you to Rio for such a quick resolution regarding a recent order/subscription, very professional and provided such a quick response.

The lip balm is everything. I’ve seen a change little by little daily on my lips. They’ve been getting lighter and I love it.

I really like these products helps get rid of dark marks on my face from shaving over the years. Thank You Rio for excellent customer service!

I love Glo Melanin. Not just because of their amazing Turmeric Soap Bar but for their excellent customer service as well. I accidentally signed up for a subscription service and immediately reached out as soon as I was aware. Not only did my message receive a quick response but I got a full refund after the necessary business days needed to process it.I really appreciated that and will continue to be a returning customer. Special thanks to Elyka and her professionalism.

Elyka!!! Made my day! Super attentive, nice, and easy to converse with! She assured me that the peach yoni wash and the yoni oil were not discontinued just out of stock until further notice, they are working on revamping which is super understandable. Thank you Elyka!! ♥️

Thank you so much Elyka for handling my issue so promptly! Thank you for taking over from Nia, who consistently asked me the same questions over and over!

Elyka has been amazing! I’ve had to communicate with her for a recent order & it was a pleasure every single time! I will always be a proud glomelanin customer!

Dealing with Rio,and Nia was wonderful. Both were so kind and understanding of my situation. I couldn't have asked for better. Thank you to both of them for your help

This company charged me monthly for a product I bought once. Disgraceful. Do not order anything it’s not even worth it.

I’m very happy with customer service provided by Glo Melanin. They’re making great use of their AI agent Nia, whom provided a response to my email, expressing concerns, in under five minutes. I’m usually against most AI features, however Nia’s quick and detailed response removed anxiety from the confusion I had regarding my order. I needed changes made to an order I placed before it processed and Nia stated the rules policy that created understanding, without overpromising.

Two hours later, I received an update from Elyka (a human) and that was the most satisfying part of my customer service experience. Elyka understood my concern and resolved the issue immediately; offering an explanation and security on the next steps. The AI agent was absolutely helpful, but nothing compares to the satisfaction you get when being heard and valued by a human.

This is my first purchase and interaction with Glo Melanin and I couldn’t have asked them to handle this situation better. I look forward to purchasing from them again soon.

They did their best to get me my missing package! They ended up reshipping it no additional cost! The person who helped me, their name is Elyka! She did such a good job and tried her best to resolve the issue! One thing I would complain about is the AI’s constantly taking the place of the human agent or just getting in the way lol!

My order came damaged and missing sine items.
Thankfully Elyka took care of me in a timely matter and sent out a replacement.
I am very satisfied with my experience.

Great customer service. Appreciate Nia and Elyka with quick responses and completion of request.